Firestone Complete Auto Care
Auto Repair StationsNew JerseyHudson CountyJersey CityThe HeightsNew Jersey 139
Hudson County . New Jersey
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- +1 201-918-3214
- www.firestonecompleteautocare.com
- 70 NJ-139, Jersey City, NJ 07306, USA
Operating Hours
Firestone Complete Auto Care Introduce
Welcome to Firestone Complete Auto Care, your comprehensive local Auto Repair Station dedicated to providing a full spectrum of automotive services and products to keep your vehicle running smoothly and safely. We understand that your car is a vital part of your daily life, and ensuring its optimal performance requires both expert maintenance and access to quality parts. At Firestone Complete Auto Care, we strive to be your convenient one-stop shop for everything from tire needs and routine service to complex repairs and a selection of reliable auto parts, all delivered with a commitment to quality and customer satisfaction right here in your community.
Upon visiting your local Firestone Complete Auto Care, you'll find a well-established and professional environment designed to cater to all your automotive needs. Our facility typically features a comfortable customer waiting area, service bays equipped with modern diagnostic and repair equipment, and a retail space showcasing a wide variety of tires and some essential auto parts. This integrated setup allows us to provide seamless service, whether you're purchasing new tires, getting routine maintenance, or undergoing more extensive repairs. Our goal is to make your auto care experience as convenient and hassle-free as possible.
As a complete Auto Repair Station, Firestone Complete Auto Care offers an extensive range of services. Tires are a cornerstone of our business, and we provide a vast selection of tires from the trusted Firestone brand, as well as other leading manufacturers, to fit various vehicles and driving conditions. Our certified technicians offer expert tire services, including mounting, balancing, rotations, and repairs, ensuring your tires provide optimal performance and longevity. We understand the importance of proper tire care for your safety and vehicle efficiency.
In addition to our comprehensive tire services, Firestone Complete Auto Care provides a wide array of mechanical repair and maintenance services. Our skilled and certified mechanics are equipped to handle everything from routine oil changes, fluid flushes, and filter replacements to more complex repairs such as brake service, wheel alignments, battery replacements, engine diagnostics, and exhaust system repairs. We adhere to high standards of workmanship and use quality parts to ensure the reliability and durability of our repairs. Our aim is to keep your vehicle performing at its best and to address any mechanical issues efficiently and effectively.
Recognizing the needs of both our direct service customers and the broader automotive community, Firestone Complete Auto Care also offers a selection of quality auto parts. While our primary focus is on providing comprehensive repair and maintenance services, we understand that access to reliable parts is essential for many vehicle owners and potentially other local Auto Repair Stations. We stock or can readily access a variety of common replacement parts and maintenance items to support the services we provide and to accommodate customers who may prefer to handle certain maintenance tasks themselves.
What distinguishes Firestone Complete Auto Care as a trusted local Auto Repair Station is our established reputation for quality, reliability, and comprehensive service offerings. With a long history in the automotive industry, Firestone has built a brand known for its commitment to customer satisfaction and expert automotive care. Our certified technicians undergo continuous training to stay up-to-date with the latest automotive technologies and repair techniques, ensuring that your vehicle receives the best possible service.
To enhance your experience, Firestone Complete Auto Care typically offers various conveniences such as appointment scheduling, online service quotes, and comfortable waiting areas. We understand that auto service can sometimes be time-consuming, and we strive to make your visit as comfortable and convenient as possible. Our friendly and knowledgeable service advisors are available to answer your questions, explain your vehicle's needs, and keep you informed throughout the service process.
Firestone Complete Auto Care often features various promotional offers and discounts on tires, services, and parts. These promotions may include discounts on tire purchases, rebates on select services, seasonal maintenance specials, or coupons for oil changes and other routine maintenance. We encourage you to check our website, local advertisements, and in-store flyers for the latest deals and offers that can help you save on your automotive needs. These promotions are designed to provide added value to our local customers.
At Firestone Complete Auto Care, we are committed to ensuring your safety and the optimal performance of your vehicle. Our comprehensive services, quality parts, and expert technicians work together to provide you with reliable automotive care you can trust. Whether you need new tires, routine maintenance, or more complex repairs, we are here to serve as your trusted local Auto Repair Station and parts provider.
Firestone Complete Auto Care aims to be your go-to destination for all your automotive needs, offering a seamless experience from tire selection and service to mechanical repairs and access to quality auto parts. We invite you to visit your local Firestone Complete Auto Care and experience our commitment to providing comprehensive, reliable, and customer-focused automotive care.
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
I’m only giving 2 stars to prevent Google to hide this review. I would give negative 100 stars if I could. Did a through inspection 3 weeks ago and they told me it’s all good and good for a road trip. The battery died then. Anderson is the supervisor of this inspection and the inspection report he provided says “visual ok”. Does this look like “visual ok”? And when he handles my complaint, first no one contacted me in 7 days, then I sent a second email, then he sounds irritated and blamed me for “why only file a complaint on him”. Unprofessional!!! Just reevaluate your staff! Worst mechanic experience ever.
May 13, 2025 · Yuxuan Wu
Anderson and the team at Firestone are the kind of crew you hope to find but rarely do. I brought in my 2012 Kia Soul after a bizarre limp mode episode — engine wouldn’t rev, dashboard lit up like Times Square. Turns out it was a crank position sensor issue. Not only did they diagnose it quickly and get me back on the road, they replaced it free of charge. In a world where most places will charge you just to breathe near a diagnostic machine, that kind of integrity stands out. Anderson has always been thoughtful, clear, and honest every time I’ve worked with him — and the mechanics behind the scenes clearly know what they’re doing. The car runs better than ever. Shoutout to the whole crew — solid humans, solid work. Highly recommend.
May 15, 2025 · Frank Jackson
We had a great experience at this Firestone location. We needed a tire replaced on our rental, and the manager, Anderson, went above and beyond to explain what was best for our safety. He even helped us get another rental so we wouldn’t have to drive a damaged and dangerous vehicle. Thank you for all your help!
Apr 11, 2025 · Daniela DuMond
Review: The Worst Tire Service Experience Ever! I purchased 4 tires and paid $109 for installation through eBay. I scheduled an appointment for 9:00 AM this morning at this location, expecting professional and timely service. Unfortunately, my experience was far from that. I arrived at 8:50 AM, checked in with Emilio as instructed, and immediately completed the CarAdvise check-in process. While the CarAdvise app confirmed the approval, Emilio repeatedly claimed they hadn’t received it. Despite my requests to refresh or check again, he ignored me, forcing me to contact CarAdvise support myself. After over 30 minutes of back-and-forth, CarAdvise had to call Firestone directly to explain how incompetent their staff was (see photo). Before the approval was acknowledged, Emilio told me I might have to wait longer because the installation was supposedly “free,” even though I had already paid $109 upfront on eBay. He then informed me the installation would take up to 2.5 hours. To make matters worse, instead of starting the job immediately, Emilio and his coworker (possibly Jose) decided to have breakfast in front of me! This level of unprofessionalism and disregard for customers is unacceptable. Finally, when the installation was done, I discovered they had replaced my tire caps with broken ones. See the attached photo for proof. Bottom line: The most unprofessional, disrespectful staff I have ever encountered. Emilio and his team lack both competence and customer service skills. Avoid this place at all costs!
Nov 15, 2024 · Serhii Talko
I went to get my two front tires replaced, but in the process, they scratched the rims. I only noticed the damage when I got home. Fortunately, I had taken pictures before and after the replacement, so I immediately called and informed them. They asked me to bring the vehicle in so they could inspect it, and I agreed. The next day, I went back and showed them the pictures. To my surprise, they dismissed my concern, saying that scratches are common when replacing tires. They even asked me how else they were supposed to remove the tires without causing scratches. In the end, they offered to send the rims to a shop for repainting but insisted that I pay 50% of the cost. I refused, as all I had asked for was a simple touch-up, which they declined to do. You failed to do the job properly and yet have the audacity to question me in return. Thanks for your service.
Feb 05, 2025 · vinay chowdary
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