Firestone Complete Auto Care

Auto Repair StationsConnecticutGreater Bridgeport Planning RegionFairfieldKings Highway East
Greater Bridgeport Planning Region . Connecticut
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- +1 203-916-6319
- www.firestonecompleteautocare.com
- 750 Kings Hwy E, Fairfield, CT 06825, USA
Operating Hours
Firestone Complete Auto Care Introduce
Firestone Complete Auto Care is a widely recognized and established name in the automotive service industry, operating as a comprehensive "Auto Repair Stations" platform across the United States. With a vast network of neighborhood locations, Firestone Complete Auto Care positions itself as a convenient one-stop shop for virtually all vehicle maintenance, repair, and tire needs. Their business model centers on providing thorough and reliable service, backed by experienced technicians and a commitment to customer satisfaction.
The environment at a Firestone Complete Auto Care facility is typically designed for professionalism and efficiency. While individual locations may vary, a consistent brand standard aims for a clean, well-lit, and organized space. The service bays are equipped with modern diagnostic tools and repair equipment to handle a wide range of automotive issues. For customers, the waiting areas are generally comfortable, often featuring amenities like Wi-Fi, television, and sometimes complimentary beverages, aiming to make the waiting period as pleasant as possible. The overall atmosphere strives to be welcoming and transparent, with service advisors available to explain recommended services and answer questions, fostering trust and clarity in the repair process.
Firestone Complete Auto Care offers an extensive array of services, making them a true "complete auto care" provider. Their core offerings include a wide selection of tires from various brands, including Firestone and Bridgestone, with services such as tire sales, installation, balancing, rotation, and flat tire repair. Beyond tires, their automotive repair services cover a broad spectrum of vehicle systems. This includes comprehensive brake services, ranging from inspections to pad and rotor replacements. They perform essential maintenance like oil changes, fluid flushes, and battery checks and replacements. More complex repairs also fall within their expertise, including engine diagnostics and repair, heating and cooling system services, steering and suspension repair, and electrical system troubleshooting. They also offer wheel alignment services, essential for tire longevity and vehicle handling, and routine vehicle inspections to identify potential issues before they become major problems. Many locations also offer specialized services for electric and hybrid vehicles, adapting to the evolving automotive landscape.
Several key features contribute to Firestone Complete Auto Care's reputation and widespread appeal. One significant feature is the presence of ASE (Automotive Service Excellence) certified technicians across their locations. This certification signifies that technicians have met rigorous industry standards for automotive knowledge and skills, ensuring a high level of competency in repairs and maintenance. Another crucial feature is their nationwide warranty on parts and labor, which provides customers with peace of mind, knowing that their repairs are covered wherever they travel within the Firestone network. The convenience of their widespread locations means that customers can often find a Firestone Complete Auto Care nearby, and their online scheduling system allows for easy appointment booking. They also offer free vehicle inspections and diagnostic scans for certain issues, enabling customers to understand their car's condition without an upfront cost. Furthermore, Firestone Complete Auto Care emphasizes transparent pricing and detailed explanations of services, aiming to educate customers about their vehicle's needs. Their commitment to environmental responsibility, including recycling used tires, fluids, and other automotive products, is also a notable aspect of their operation, showcasing their dedication beyond just vehicle repair.
Promotional information is a consistent aspect of Firestone Complete Auto Care's marketing strategy, with various offers and deals designed to provide value to customers. These promotions are frequently updated and can be found on their official website. Common offers include rebates or discounts on the purchase of new tires, often linked to specific brands like Firestone or Bridgestone, sometimes with additional savings when using a Firestone credit card. Oil change specials are a staple, often featuring discounted prices on standard, synthetic blend, or full synthetic oil changes. Customers can also find coupons for brake services, battery checks and installations, and wheel alignments. Seasonal promotions are common, addressing needs such as winter preparation packages or summer travel checks. Firestone Complete Auto Care frequently offers free services, such as free brake assessments, free battery checks, or free engine light scans, which serve as excellent entry points for customers to have their vehicles inspected. They may also have exclusive deals for Firestone credit card holders, such as additional discounts on services or special financing options. These promotions are widely accessible, often available for printing or redemption directly from their website, and sometimes distributed via email newsletters or local advertising. It is always recommended for local users to check the Firestone Complete Auto Care website or inquire at their nearest location for the most current and applicable promotions.
In essence, Firestone Complete Auto Care operates as a robust and customer-focused "Auto Repair Stations" entity. Its widespread presence, comprehensive service menu, certified technicians, and transparent business practices, coupled with a consistent stream of promotional offers, collectively establish it as a go-to destination for vehicle owners seeking reliable and accessible automotive maintenance and repair services.
Firestone Complete Auto Care Photos
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
I trust these guys. Brian, Brian and Ramon are kind and caring. Explain what I need and what I can hold off on. They let me know what is being done, keep me informed through the process and help me understand how I need to move forward to keep my car healthy and running. I've been coming here for 5 years and will continue to. They are the best. Highly recommended! Thanks for always helping me.
May 15, 2025 · Carrie Smith
Is this a company owned store or franchise? In either case, the staff could benefit from a refresher in ethics (and reviews seem to support) and/or better training. I booked in advance for a repair and left with an estimate for four new tires and a nail/screw still in my tire. I was told the tire could not be repaired, and that they would have to order a new one. They also didn't seem interested in helping me UNLESS I was authorizing / ordering four new tires. I suspect you could go in for an oil change and leave with an estimate for four new tires. Something didn't seem right, so I took the car to another tire dealer and the unrepairable tire was patched for $60.00. The car will need new tires this fall/winter, but they will not come from FIRESTONE. One other note...the car is serviced by HONDA every 5K - 10K and they rated the current set of tires as OK.
Apr 07, 2025 · Edward Lane
I don’t know what is going on here. Have been here before and the guy is very nice, but I will not be coming back here after today. Had an appointment at 11:30 for an oil change. I walk in and he informs me that he “hopes I have a ride because this will take all day”, Specifically 6pm. (I got there at 11:15). When I ask why, he informs me there’s only one technician working. How is this even possible ? You allow that many people to take off work ?? I then asked why he didn’t call or inform me of this ahead of time as there was absolutely nobody in there and he was just standing at the computer. Honestly just bad customer service.
Apr 10, 2025 · maddy jones
I want to just thank BRIAN PAPP for his great customer service, promptness and incredible sense of humor !!! This man made me feel safe and comfortable walking in a shop as a female with little to no knowledge about cars . Not only was Brian on my side but he made me feel understood when coming in with my request . He did exactly as I asked . He kept communication in everything he did . The whole staff is great I believe their name is Ramone and Bryan which are great as well ! This will be my go to place for ANY fixing on my car from now on. My breaks feel amazing thank you so much for keeping me safe on the road!!!!!!
Mar 28, 2025 · Jocelynn Bendolph
Super disappointed. Came in for a flat fix. They told us we had to buy a new tire instead. Then they told us they didn't have the proper sensor so we should go to another location to get it installed for free, no problem. We went to the new location several days later as it took that long to get another appointment. The new location told us that the first location had broken the sensor and we never should have been told we could get it done by another location for free. So far this entire saga has lasted almost a week. Needless to say we will pass on doing business with Firestone in the future.
Apr 11, 2025 · Jane Ferrall
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