Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, located at 35 Great Southern Ct in Columbus, Ohio. As a prominent Auto Repair Station, we are dedicated to providing a comprehensive range of automotive services and products to meet the diverse needs of local drivers. Our facility is designed to be a one-stop shop for all your vehicle needs, from tire replacements and routine maintenance to complex repairs. At Firestone Complete Auto Care, we strive to deliver quality service and reliable solutions to keep you safely on the road.

Firestone Complete Auto Care is a well-established brand known for its extensive network of service centers across the nation. Our Columbus location upholds this reputation by offering a wide array of services under one roof. As an Auto Repair Station, our primary goal is to ensure your vehicle operates at its best. We understand the importance of preventative maintenance in prolonging the life of your car and preventing costly repairs down the line. Our team of technicians is equipped to handle various maintenance tasks, including oil changes, fluid checks, battery services, and seasonal maintenance.

A significant aspect of Firestone Complete Auto Care is our expertise in tires. As part of the Firestone family, we offer a wide selection of tires from leading brands, including Firestone and Bridgestone, to suit various vehicles and driving conditions. Our tire services include tire sales, installation, balancing, rotations, and repairs. Our knowledgeable staff can assist you in selecting the right tires for your vehicle and ensure they are properly fitted for optimal performance and safety.

Beyond tires and routine maintenance, Firestone Complete Auto Care in Columbus provides a comprehensive suite of auto repair services. Our certified technicians are trained to diagnose and address a wide range of automotive issues. This includes brake repairs, engine diagnostics, transmission services, steering and suspension repairs, exhaust system work, and electrical system services. We utilize modern diagnostic equipment to accurately identify problems and employ industry-standard repair techniques to ensure lasting solutions.

The customer reviews provide mixed perspectives on the service experience at this particular Firestone Complete Auto Care location. One review highlights the "professionalism and compassion" of the team, particularly in a challenging situation involving a flat tire on a foreign vehicle. The customer, who ultimately had to go to a dealership due to the specific tire requirements, expressed appreciation for the team's dedication to assisting and their thorough communication. This positive feedback suggests a customer-oriented approach and a willingness to help, even when a direct service could not be provided.

However, another review raises concerns about the expertise of the technicians, stating they were "very questionable" and alleging a misrepresentation regarding power steering. This feedback indicates a potential inconsistency in service quality or diagnostic accuracy. While it's important to consider individual experiences, this review suggests that some customers may have had negative encounters regarding the technical aspects of the service provided.

Given these contrasting reviews, it's crucial for local users to consider both positive and negative feedback when evaluating Firestone Complete Auto Care in Columbus. The positive review underscores the potential for excellent customer service and a helpful attitude, while the negative review highlights the importance of thorough communication and accurate diagnostics when dealing with technical issues.

As a large chain, Firestone Complete Auto Care often has access to various promotions and discounts on services and tires. However, specific promotional information for this Columbus location was not included in the provided text. Local users are encouraged to contact the store directly at (614) 333-6748 or +1 614-333-6748 to inquire about any current specials, coupons, or seasonal offers that may be available. Checking their website or signing up for their email list might also provide information on ongoing promotions.

In summary, Firestone Complete Auto Care at 35 Great Southern Ct in Columbus, OH, operates as a comprehensive Auto Repair Station offering a wide range of services, including tire sales and service, routine maintenance, and various auto repairs. Customer reviews present a mixed picture, with one highlighting excellent professionalism and compassion, while another raises concerns about technical expertise. Local users should consider these perspectives and are encouraged to contact the store directly to inquire about their specific needs and any available promotions. Firestone Complete Auto Care aims to be a convenient and comprehensive solution for vehicle care in the Columbus area.