Firestone Complete Auto Care

Auto Repair StationsNew JerseyCamden CountyMount EphraimWest Collingswood HeightsBlack Horse Pike
Camden County . New Jersey
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- +1 856-432-4749
- www.firestonecompleteautocare.com
- 900 Black Horse Pike, Mt Ephraim, NJ 08059, USA
Operating Hours
Firestone Complete Auto Care Introduce
While the platform category lists "Auto Repair Stations," Firestone Complete Auto Care offers a unique blend of both auto repair services and a retail selection of auto parts, including tires. This dual function makes it a convenient destination for local users seeking professional automotive maintenance and repairs, as well as those looking to purchase specific parts for their vehicles. Think of Firestone Complete Auto Care as a comprehensive automotive center catering to a wide range of needs, from routine maintenance to more complex repairs and the provision of essential auto components.
Stepping into a Firestone Complete Auto Care location in , you'll likely find a customer service area with service advisors ready to assist you. Adjacent to this, there will be a service bay area where certified technicians perform various automotive services. Importantly, a dedicated section or display area will showcase a selection of auto parts, prominently featuring tires from the Firestone brand and potentially other manufacturers. You might also find batteries, wiper blades, and other commonly needed components readily available for purchase. The environment is designed to be professional and efficient, catering to both customers waiting for their vehicles to be serviced and those looking to buy parts directly.
The services offered at Firestone Complete Auto Care are extensive, covering a wide range of your vehicle's needs. As an "Auto Repair Station," a significant portion of their business involves providing professional automotive maintenance and repair services. This includes routine maintenance such as oil changes, tire rotations, fluid flushes, and scheduled service intervals. Their certified technicians are also equipped to handle more complex repairs, including brake service, battery replacement, engine diagnostics, suspension work, wheel alignments, and exhaust system repairs. They aim to be a one-stop shop for all your vehicle's service requirements.
Complementing their repair services is their role as an auto parts provider. Firestone Complete Auto Care offers a substantial selection of tires, being a major retailer for the Firestone brand and often carrying other reputable tire manufacturers. This allows customers to not only purchase new tires but also have them professionally installed on-site. Beyond tires, they typically stock other essential auto parts such as batteries, wiper blades, filters (oil, air, cabin), and various fluids. This inventory caters to both DIY enthusiasts looking to perform their own maintenance and customers who prefer to have parts installed by their certified technicians.
A key feature of Firestone Complete Auto Care is the integration of service and parts. This synergy provides convenience for customers who may need a specific part replaced during a service appointment. The technicians can readily access the necessary components, ensuring a quicker turnaround time for repairs. Furthermore, their certified technicians possess the expertise to recommend the correct parts for your vehicle, ensuring compatibility and optimal performance.
Being a national brand, Firestone Complete Auto Care often has standardized service procedures and quality control measures in place. Their technicians are typically certified and undergo ongoing training to stay up-to-date with the latest automotive technologies. This commitment to professionalism and expertise provides customers with confidence in the quality of the services and parts they receive.
Promotional information for Firestone Complete Auto Care can often be found on their national website and may be advertised locally. These promotions can include discounts on tire purchases (e.g., buy three get one free, mail-in rebates), savings on specific service packages (e.g., oil change specials, brake service discounts), or deals on other auto parts like batteries or wiper blades. They may also offer financing options for larger purchases like a set of tires or major repairs. It's advisable to check their local website or inquire in-store about any current promotions available in . They may also have loyalty programs or seasonal specials to provide added value to their customers.
Choosing Firestone Complete Auto Care offers several benefits for local users. The convenience of having both auto repair services and a selection of auto parts, especially tires, in one location is a significant advantage. Their certified technicians provide professional and reliable service, and their access to a wide range of parts ensures efficient repairs. The national brand recognition often brings a level of trust and standardization to their services.
In summary, Firestone Complete Auto Care in , while categorized as an "Auto Repair Station," functions as a comprehensive automotive center offering:
- A wide selection of auto parts, with a strong emphasis on tires from Firestone and other brands.
- Professional tire services, including sales, installation, balancing, and rotation.
- Comprehensive auto repair services, including oil changes, brake service, battery replacement, engine diagnostics, and more.
- Certified and trained technicians providing quality workmanship.
- A service environment focused on efficiency and customer convenience.
- The advantage of integrated parts and service for quicker repairs.
- Nationally recognized brand with standardized service procedures.
- Regular promotional offers and discounts on tires and services.
For local drivers seeking reliable auto repair services or looking to purchase tires and other essential auto parts, Firestone Complete Auto Care provides a comprehensive solution. Visit their location in to experience their blend of expert service and quality parts.
Firestone Complete Auto Care Photos
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
They were able to give me an appointment very quickly which was a positive however they were unable to determine and discuss the problem that was the reason for my visit and instead gave me a list of things that needed repair but were unsure which if any of those was causing the noise I was hearing. They showed me evidence of the needed repairs on the opposite side of the car from where the issue I was experiencing was coming from. It felt very much like I was preyed on and that they were only trying to increase their sales but not solve my actual issue or explain my actual problem. Very frustrating. I did not opt for any repairs. I will take my vehicle elsewhere. UPDATE: Ray reached out to me via phone and provided me with the personable communication I left feeling like I was lacking at the time of my visit. His professional response to my experience was well received on my end. He offered to have me stop by if the issue is present at any time that I might be driving nearby so they can support me with identifying the cause. I thanked him for reaching out as it did improve my initial perspective and made me feel that they wanted to help rather than just make repairs that may or may not be related to the problem. Based on Ray's professional approach to addressing my concerns has led me to change my original review.
May 07, 2025 · Nikki B
Ray and Alysa are awesome. They went out of their way to service my truck for a road trip ....I was leaving the next day. I may be a procrastinator but they certainly are not. Wonderful place of business great professional staff. I will recommend and go back for services.
May 19, 2025 · john santana
Ray, the store manager, truly went above and beyond to accommodate a customer that another store wouldn't. He was respectful and professional. And his technician let me know all the things to be checking out for. Great work!
May 12, 2025 · Gbolahan Onifade
Giving this review a two star only because it’s not my car it’s a work vehicle. The “manger” Ray was very short felt impatient, didn’t feel like he cared to help me. He needed to put a little effort into pulling up and finding my companies info. I got someone on the phone to confirm b4 they did the work. He was impatient with the guy giving him the info. I made it clear that I just want to make sure y’all get paid. They took my work vehicle back took a while to put it up to start the work. Did the work they put it down it took forever come out to me. I had to go to them and ask how much longer would it be? Mind you no one has come out to me to update me with what’s going on. This was suppose to be just an oil change. I’ve been waiting now almost 2hrs. I’ve made a call to get the info they needed. Still nothing no update no info. The manger comes out because i waved for him to come out. He was not understanding about communication with me. He said he didn’t have to tell me anything becuz I’m not the one paying. Excuse me sr? Very rude! I’m the person driving you can update me and maybe i can Help get it approved a little faster. So rude.
Nov 07, 2024 · Anitra Frayer
I spoke with your representative Anthony on the phone on Saturday and told him I had been shopping for a full set of a certain brand of tires. He was courteous, patient, and helpful in assisting me. The fact that his location was open on Sunday was a plus. I went in on Sunday morning, discussed price, and asked whether he had anyone to do the work then. He said he did so I waited while the work was done. I was out of there in an hour and drove away happy.
Dec 09, 2024 · Frank Lauria
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