Firestone Complete Auto Care

I had just purchased 4 new tires somewhere else so when I had a screw in one I came in to fix the flat. Miguel and Johnny were so kind to my son and I. They addressed the issue quickly and efficiently. I paid exactly what they quoted me and I was in and out in under an hour. While waiting they were extremely delightful and pleasant to my 4 year old son. They made a frustrating situation smooth and easy. I highly recommend them and will be purchasing my future set of tires and bringing my car in for maintenance at this Firestone because of Miguel and Johnny. Thank you for your exceptional customer service!!

Feb 11, 2025 · Fancy Feet Company

I took my car in because my mechanic said there was a nail in my tire. The tire service technician hoisted the car to check it out, all that effort and they said, the nail didn’t puncture the tire. So, no charge. I like an honest service facility.

Feb 04, 2025 · Mark Reuter

I don't get the negative reviews, honestly. I spoke with Johnny multiple times, and he was quite friendly and accommodating, sincerely conveying an interest in getting me done as soon as possible so I could get to my next appointment. He also gave me advice on how I could buff out a scratch on my car so it would be less ugly. I suppose it's possible they're slower than competitors? His initial estimate without any rushing was 1-1.5 hours for a tire rotation and an oil change. One annoying thing? The waiting area tv was kinda irritating, but I solved that problem by turning it off.

Oct 31, 2023 · Dragor Cochrane

Service Manager, Malek, and the rest of the mechanics team were very attentive. They have listened to my concerns and acted promptly to fix my car. They also gave me recommendations on how to maintain the car without a sales pitch. Very knowledgeable and honest to deal with.

Oct 12, 2024 · Bassim Atik

The store manager Malek was superb! His customer service was amazing, he took his time and explained everything to me, and gave me the best options. Even though his jokes sucked, he’s alright

Dec 08, 2024 · mohamad hamsho