Firelands Toyota Service

Firelands Toyota Service ico

(30 reviews)

Auto Repair StationsOhioErie CountySanduskyEast Strub Road

Erie County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 419-871-7770
  • www.firelandstoyota.com
  • 904 E Strub Rd, Sandusky, OH 44870, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Firelands Toyota Service Introduce

Welcome to Firelands Toyota Service, your local destination for comprehensive auto repair and service needs in Sandusky, Ohio. Situated at 904 E Strub Rd, Sandusky, OH 44870, USA, Firelands Toyota Service operates as a crucial part of the Auto Repair Stations category, providing essential services and offering genuine parts to keep your vehicle running smoothly and safely. You can reach them directly at (419) 871-7770 or via their mobile number at +1 419-871-7770.

As a dedicated service center, Firelands Toyota Service likely offers a range of maintenance and repair solutions tailored to Toyota vehicles, and potentially other makes and models as well. Within the broader context of Auto Repair Stations, such establishments typically provide services like routine maintenance (oil changes, tire rotations, fluid checks), brake service and repair, battery testing and replacement, wheel alignment, engine diagnostics, transmission service, exhaust system repair, and more complex mechanical and electrical repairs. Firelands Toyota Service, being associated with the Toyota brand, may specialize in servicing Toyota vehicles, possessing the expertise and access to genuine Toyota parts necessary for optimal performance and longevity.

The environment of an auto repair station plays a significant role in the overall customer experience. A professional and well-maintained facility often instills confidence in the quality of service provided. Customers generally look for clean and organized service bays, a comfortable waiting area with amenities such as seating, Wi-Fi, and perhaps refreshments. The presence of certified and experienced technicians is another crucial aspect, as their expertise ensures that vehicles are diagnosed accurately and repaired effectively. Firelands Toyota Service, as a dealership-affiliated service center, likely adheres to Toyota's standards for service quality and customer care.

The services offered at Firelands Toyota Service are likely comprehensive, covering everything from scheduled maintenance to addressing specific repair issues. For Toyota owners, this could include warranty service on eligible vehicles, ensuring that repairs are carried out according to the manufacturer's specifications. Beyond warranty work, they would also cater to general maintenance needs, helping to prevent potential problems and maintain the vehicle's performance. For other makes and models, the scope of services might vary but would typically include common repair and maintenance tasks.

Features that set a good auto repair station apart often include transparent communication, fair pricing, and a commitment to customer satisfaction. Providing clear explanations of the required work, offering detailed estimates, and keeping customers informed throughout the service process are hallmarks of a trustworthy repair shop. The use of high-quality parts and adherence to industry best practices are also essential for ensuring reliable repairs.

Based on the limited customer feedback available, we can glean some insights, although it's important to consider that these are individual experiences and may not represent the entirety of customer interactions. One review expresses significant dissatisfaction with a warranty claim denial and the quoted cost for a fuel line repair, leading to the customer vowing to never return. This feedback highlights the importance of clear communication regarding warranty coverage and transparent pricing for repairs.

On a more positive note, another customer review mentions a "great salesman" named Alex and expresses overall satisfaction with the service received during a sales interaction. While this comment pertains to the sales aspect of the dealership, it suggests that there are staff members who provide positive customer experiences. It's worth noting that a dealership often has separate departments for sales and service, and experiences in one area may not directly reflect the other.

To provide a more comprehensive understanding of Firelands Toyota Service, it would be beneficial to have more information regarding their specific service offerings, their team of technicians, their facility, and any ongoing promotions or special offers. Many dealerships and service centers have websites or online profiles where they detail their services, highlight their expertise, and share customer testimonials. Exploring these resources could provide a more rounded picture of what Firelands Toyota Service offers to the local community.

For local users in Sandusky, OH, Firelands Toyota Service presents itself as a potential option for their auto repair and service needs. Being associated with the Toyota brand suggests a level of expertise in servicing these vehicles. However, like any service provider, customer experiences can vary. It would be prudent for potential customers to research further, perhaps by reading additional reviews on various platforms or contacting the service center directly to inquire about their specific needs and to get a sense of their current service offerings and pricing. Understanding their warranty policies, service guarantees, and communication practices can help in making an informed decision.

In conclusion, Firelands Toyota Service, located in Sandusky, OH, functions as an Auto Repair Station offering services that likely cater to a range of vehicle maintenance and repair needs, with a potential specialization in Toyota vehicles. While there is limited and mixed customer feedback available, further investigation into their current offerings and customer experiences would be beneficial for local users seeking auto service in the area. It's always recommended to gather sufficient information and potentially seek multiple opinions when choosing an auto repair service provider to ensure a satisfactory and reliable experience.

Firelands Toyota Service Photos

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Firelands Toyota Service Location

Firelands Toyota Service Customer Reviews

You can thank Dave Davis for loosing a customer, had a issue with a fuel line that should have been covered by warranty, I always knew the stealership warranties aren't worth the paper their written on but Dave took it to the next level, of course it wasn't covered and he wanted to charge me to start 3 grand to replace a fuel line, I had it fixed elsewhere for 600, I realize I'm nobody special but you only get one chance to screw me or try to screw me and I make sure I tell everyone I know how I was treated by Toyota, I will never do business with you ever again.....

Dec 29, 2024 · Robert Blevins

Alex was a great salesman got everything done n I'm satisfied

Feb 17, 2025 · Tori Pitts

John James and the staff at the service center were amazing! We ran into car issues while out of state and coming across Firelands Toyota was truly a blessing. They were prompt, kind during every interaction and got us back on the road the next day. Thank you John! ❤️

Aug 16, 2021 · Aimee Sheehan

Incredible service - best I’ve seen at any Toyota or Lexus dealer, and beyond. They helped me through a lot to help prepare for heavy incoming weather and the return trip to CA. Extra thanks to Jamie for going above and beyond!!

Dec 22, 2022 · Chris Myers

We bought our third vehicle from this place. Sharie, is so nice and knowledgeable. Great cars and great people. Thank you!

May 28, 2023 · Jeanine Wascovich