Findlay Car Craft Collision LTD

Welcome to Findlay Car Craft Collision LTD, located at 225 E Front St, Findlay, OH 45840. As a specialized entity within the Auto Repair Stations category, Findlay Car Craft Collision LTD focuses on providing comprehensive collision repair services for vehicles in Findlay and the surrounding areas. You can reach their team at (419) 423-4033 or via mobile at +1 419-423-4033 to discuss your collision repair needs or to schedule an estimate.

Within the Auto Repair Stations category, Findlay Car Craft Collision LTD distinguishes itself by specializing in the repair of vehicles that have been involved in accidents or sustained collision damage. Their services are geared towards restoring vehicles to their pre-accident condition, addressing both the structural and cosmetic damage that can result from collisions. For local users in Findlay, this specialized focus offers a dedicated resource for navigating the often complex process of collision repair.

Based on the available customer reviews, Findlay Car Craft Collision LTD demonstrates a strong capability in handling insurance claims and providing a smooth experience for customers dealing with the aftermath of an accident. One customer recounts having used their services for multiple vehicles recently and specifically praises Hannah for her extensive knowledge of insurance company requirements. According to this review, Hannah effectively communicates with insurance agents and adjusters, takes care of arranging rental cars, and even allows customers to drop off the rental vehicles at their shop. This level of comprehensive service, coupled with courteous communication and high-quality work, led the customer to highly recommend Findlay Car Craft Collision LTD for an exceptional experience during an inconvenient time.

However, it is important to present a balanced perspective based on all available feedback. Another customer shared a significantly negative experience involving the repair of a classic car. This customer, who chose the shop based on a personal connection, reported dissatisfaction with the quality of the repair on a minor issue, an unexpected increase in price upon pickup, and an unpleasant interaction with someone named Jim, whom they described as bullying and dishonest. This review strongly advises against using Findlay Car Craft Collision LTD based on this individual's experience.

Given the conflicting nature of these two reviews, it is challenging to definitively describe the typical environment and features of Findlay Car Craft Collision LTD based solely on this information. A collision repair facility typically includes a body shop equipped with tools and equipment for repairing damaged vehicle frames and body panels, a paint booth for refinishing vehicles to match their original color, and an office area for customer interaction and insurance processing. The presence of staff knowledgeable in insurance claims handling, as highlighted in the positive review, would be a significant feature.

The features of Findlay Car Craft Collision LTD, based on the available feedback, appear to include expertise in working with insurance companies, assistance with rental car arrangements, and a focus on providing courteous service and good communication, at least according to one customer's experience. However, the negative review raises concerns about the quality of workmanship and customer interaction in at least one instance. It is important for potential customers to weigh these contrasting experiences when considering their services.

Promotional information is not explicitly mentioned in the provided reviews. Collision repair centers often work directly with insurance companies, and their "promotion" might primarily come from referrals based on the quality of their work and customer service. It is possible that they have preferred relationships with local insurance agencies or offer guarantees on their repairs. Interested local users may need to contact them directly to inquire about any specific promotions or warranties they offer.

In summary, Findlay Car Craft Collision LTD in Findlay, OH, specializes in collision repair services and appears to offer assistance with insurance claims and rental car arrangements. However, customer experiences seem to vary, with one customer highly recommending them for their knowledgeable staff, smooth insurance processing, and quality work, while another reports significant dissatisfaction with the repair quality, pricing, and customer interaction. Key aspects to consider include:

• Specialized in Collision Repair: Focuses on restoring vehicles damaged in accidents.
• Insurance Claim Assistance: Reportedly knowledgeable in dealing with insurance companies and adjusters.
• Rental Car Arrangement: Offers the convenience of arranging rental vehicles for customers.
• Courteous Service and Communication (Reported): One customer praised their courteousness and communication.
• Concerns Regarding Workmanship and Pricing (Reported): Another customer reported poor repair quality and inflated pricing.
• Conflicting Customer Experiences: The available reviews present a mixed picture of their service quality and customer relations.

For local users in Findlay, OH, considering Findlay Car Craft Collision LTD for their collision repair needs, it would be prudent to be aware of the contrasting customer experiences. While one review highlights exceptional service and expertise in handling insurance claims, the other raises serious concerns about the quality of work and customer treatment. Potential customers may wish to seek additional reviews or consider obtaining multiple estimates before making a decision. Contacting Findlay Car Craft Collision LTD directly at (419) 423-4033 to discuss your specific needs and to get a clearer understanding of their services and policies would be a recommended step.