Fernando Auto Care

Fernando Auto Care ico

(17 reviews)

Auto Repair StationsNew JerseyBergen CountySouth HackensackHuyler Street

Bergen County . New Jersey

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Operating Hours

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Fernando Auto Care Introduce

Located at 318 Huyler St, South Hackensack, NJ 07606, USA, Fernando Auto Care stands as a reputable establishment within the Auto Repair Stations category. Serving the South Hackensack community and surrounding areas, Fernando Auto Care has garnered a strong reputation for providing exceptional automotive services. You can easily get in touch with them by calling (201) 880-7735 or on their mobile phone at +1 201-880-7735. Their commitment to quality work and customer satisfaction is clearly reflected in the positive feedback from their clientele.

Environment at Fernando Auto Care

While detailed descriptions of the physical environment of Fernando Auto Care are not readily available, customer reviews implicitly suggest a professional and welcoming atmosphere. An auto repair station typically features a service bay where mechanical work is performed, equipped with the necessary tools and lifts, and often a reception area for customers to check in and out. The fact that customers highlight the positive interactions with "Fernando el jefe and his team" indicates an environment where professionalism and customer relations are prioritized. This suggests a clean, organized, and efficient workspace that allows for quality repairs. The emphasis on turning a "used car" into "like brand new" also hints at a methodical approach to vehicle care within their facility, ensuring a thorough and effective repair process. The overall impression is one of a dependable local business where your vehicle is in capable hands.

Services Offered

As an Auto Repair Station, Fernando Auto Care is equipped to handle a wide array of vehicle maintenance and repair needs. While the provided reviews do not list every single service, they strongly imply a comprehensive capability. The testimonial from the Arevalo family, stating that Fernando "Fixed everything we needed to" and that their "Car is like brand new," suggests proficiency in significant and multifaceted repairs. This would encompass:

  • Comprehensive Vehicle Diagnostics: Identifying the root cause of complex automotive issues.

  • General Auto Repair: Addressing a broad spectrum of mechanical problems, from engine issues to electrical systems.

  • Routine Maintenance: Essential services like oil changes, fluid checks, filter replacements, and tire rotations to ensure vehicle longevity and performance.

  • Specialized Repairs: The fact that Fernando even recommended another shop for "something specifically done" indicates his honesty and a deep understanding of when a highly specialized service might be needed, suggesting he handles a wide range of repairs in-house, but is also committed to ensuring the customer gets the best possible solution, even if it's elsewhere.

  • Restoration and Enhancement: The "like brand new" comment indicates their ability to significantly improve the condition and performance of vehicles, particularly used cars that might come with underlying issues.

Their general classification as an Auto Repair Station means they are typically capable of addressing issues related to brakes, suspension, exhaust, heating and cooling, and other critical vehicle systems.

Key Features of Fernando Auto Care

The standout feature of Fernando Auto Care, as highlighted by customer feedback, is the exceptional quality of work performed by Fernando and his team. Customers express immense satisfaction with the results, particularly the transformation of their vehicles to a "like brand new" state, even for problematic used cars. This indicates a high level of skill and thoroughness in their repairs.

Another crucial feature is the trustworthiness and professionalism of Fernando and his staff. The reviews speak to a positive and reliable experience, with customers appreciating the good job done by "Fernado el jefe and his team." This sense of trust is further reinforced by the anecdote of Fernando recommending another shop when necessary, demonstrating an ethical approach focused on the customer's best interest rather than solely on personal profit.

The customer-centric approach is also a significant feature. The Arevalo family's "much appreciation" underscores the positive impact Fernando Auto Care has on its clients, particularly when dealing with the stress of a problematic used car. This suggests a shop that genuinely cares about resolving customer issues and ensuring their satisfaction.

Promotional Information

While specific advertising campaigns or discount offers are not provided in the given information, the most powerful promotional tool for Fernando Auto Care is undoubtedly its strong base of satisfied customer testimonials. Reviews like "Fernando was superb! Fixed everything we needed to. Car is like brand new" serve as compelling endorsements that attract new clients. The sincere appreciation from the Arevalo family effectively promotes the business by demonstrating its ability to deliver excellent results and build strong customer relationships.

The consistent positive feedback and the direct recommendation from customers ("thank you!") are far more impactful than traditional advertisements, especially in the local community. Word-of-mouth referrals, driven by experiences like turning a troublesome used car into a reliable vehicle, are invaluable for a local auto repair station. Fernando Auto Care's reputation for quality, trustworthiness, and customer satisfaction is its most effective promotional strategy, encouraging repeat business and a growing client base in South Hackensack and beyond.

Fernando Auto Care Photos

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Fernando Auto Care Location

Fernando Auto Care Customer Reviews

Fernado el jefe and his team do a good job!

Nov 15, 2024 · NYC Guide

Fernando was superb! Fixed everything we needed to. Car is like brand new and recommended a different shop to have something specifically done and same thing great service. We got the short end of the stick with a used car and had to go thru so much trouble but thanks to Fernando it’s like new. With much appreciation from the Arevalo family thank you!

Aug 04, 2021 · Katherine Arevalo

My son's car broke down while at a concert in the area. The car was making some horrible noises and several different warning lights came on. He was forced to get a hotel room and spend the night. We thought it could very likely be some significant engine problems and were dreading to learn what the repair costs might be. It turned out to be a loose hose that made the car lose oil. Thank you Fernando Auto Care for not taking advantage of my son and for doing the right thing. $80 and 1/2 hr. later and my son is on his way home.

Jun 03, 2019 · Iris Gordon

Fernando did an awesome job. He was about to head out, but he stood longer for me and fixed my tire. Great guy.

Jul 27, 2019 · Meekyy Meek

Would put no stars but the customer service here is slow and you won’t be attended until after 30 minutes.

Feb 12, 2024 · Jayro Pina Teran