Fenton Hitch

(2 reviews)

Auto Repair StationsMichiganGenesee CountyFentonNorth Road

Genesee County . Michigan

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Operating Hours

Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed

Fenton Hitch Introduce

Located at 15168 North Rd, Fenton, MI 48430, USA, Fenton Hitch operates within the crucial category of Auto Repair Stations, offering a range of services and products designed to keep local users' vehicles running smoothly. While the name might suggest a specialization in hitches, as a general auto parts store and repair station, they aim to be a comprehensive resource for various automotive needs. You can reach them by phone at (810) 750-2020 or mobile at +1 810-750-2020.

Environment and Accessibility

Fenton Hitch is situated in Fenton, Michigan, a location that serves the local community. The physical environment of an auto parts store is typically functional, designed for efficient storage and display of a vast inventory of parts, tools, and accessories. This would generally include organized shelving, a service counter, and potentially a garage bay for repairs or installations. While specific details about the interior aesthetics of Fenton Hitch aren't available, customers can expect a setup that prioritizes accessibility to a wide range of automotive components. The store's location on North Rd suggests it’s likely situated in an area with reasonable access for vehicles, making it convenient for customers to drive in, purchase parts, or drop off their vehicles for service. However, it's worth noting a customer review mentioning the gate being closed at 9:30 AM on a Saturday, which could indicate occasional issues with consistent operating hours or accessibility, potentially causing inconvenience for those who travel specifically to visit the establishment.

Services Offered

As an Auto Repair Station, Fenton Hitch provides a dual offering of both auto parts sales and repair services. This combination is highly beneficial for customers, as it allows them to not only acquire necessary components but also have them professionally installed or have their vehicles serviced by the same establishment. The range of services would typically encompass common vehicle maintenance tasks such as oil changes, tire rotations, brake inspections and replacements, and diagnostic services. Beyond routine maintenance, a full-service auto repair station like Fenton Hitch would also handle more complex repairs, including engine work, transmission services, and electrical system diagnostics. The availability of parts on-site streamlines the repair process, reducing waiting times for customers. Given the name "Fenton Hitch," it's plausible they also offer specialized services related to towing, such as hitch installation, wiring for trailers, and potentially carrying a wider selection of towing-related accessories. The instance of a customer seeking a camper toilet valve highlights the potential for the store to stock a diverse array of parts, extending beyond standard automotive components to cater to recreational vehicles as well.

Features and Product Range

A key feature of Fenton Hitch, as with most auto parts stores, is the breadth of its inventory. Customers expect to find a wide array of parts for various makes and models of vehicles, ranging from essential engine components and braking systems to filters, belts, and lighting. The convenience of having these parts readily available is a significant advantage, particularly for individuals who prefer to undertake DIY repairs or for mechanics who need quick access to specific items. In addition to vehicle-specific parts, an auto parts store would typically stock a variety of automotive fluids, tools, and accessories. This can include engine oils, coolants, brake fluid, cleaning supplies, car care products, and even specialized tools for automotive repairs. For a store named "Fenton Hitch," a notable feature would likely be a robust selection of towing equipment, including various types of hitches (receiver hitches, fifth-wheel hitches, gooseneck hitches), trailer wiring kits, brake controllers, and trailer lights. This specialization could set them apart for customers with towing needs. However, customer feedback suggests that while parts might be available, pricing can be a significant point of contention. One review specifically highlights a substantial markup on a camper toilet valve, indicating that while the part was in stock, the price was considerably higher than alternatives found online, which could be a factor for budget-conscious customers.

Promotional Information and Customer Experience

Based on the provided information, specific promotional campaigns or ongoing deals from Fenton Hitch are not detailed. Typically, auto parts stores might offer discounts on certain parts, seasonal maintenance packages, or loyalty programs to attract and retain customers. For an establishment like Fenton Hitch, promotions might revolve around common maintenance services, tire deals, or discounts on towing accessories. However, an objective introduction must also consider customer experiences as a form of "promotional information," as word-of-mouth and online reviews significantly influence potential customers. The available customer reviews offer a mixed, and at times, challenging perspective. One customer expressed significant disappointment regarding the pricing of a specific part, feeling that they were taken advantage of due to being a traveler. While the store reportedly offered a 10% discount, the initial price was perceived as excessively high compared to market rates. This suggests that while parts might be available, the value proposition, particularly concerning pricing, may not always align with customer expectations. Another review highlighted an issue with the store being closed during advertised hours, leading to inconvenience for a customer specifically seeking parts. These instances indicate that while Fenton Hitch serves a crucial role in providing auto parts and repair services, potential customers should consider verifying operating hours and perhaps inquiring about pricing in advance, especially for less common items. Without more positive testimonials or explicit promotional details, it is difficult to elaborate on typical positive aspects that might attract new customers, such as exceptional customer service, competitive pricing, or a particularly vast or unique inventory.

Fenton Hitch Location

Fenton Hitch Customer Reviews

I wish I could give this place a good review but when you call a local shop hoping you won’t get screwed (especially when you’re traveling a long way from home) and then they take full advantage it’s a bummer. On a camping trip and had a broken valve in the camper toilet. Called to confirm they had the part (2 for $14 on Amazon). I get there and she’s happy to sell me the part with a freshly printed label and what looks like a written in 8. Yes $80 for the part but she gave me a 10% discount… how nice! I was absolutely prepared to pay a premium but come on man. That said I’ve met so many great people over the years and wonderful shops that are incredibly helpful while camping. Can’t win them all.

Jun 17, 2024 · Dave Tuttle

Gate was closed at 9:30am on a Saturday. Went out of my way to see if they had the parts I needed, ended up going somewhere else.

Oct 19, 2024 · Aaron J

Gate was closed at 9:30am on a Saturday. Went out of my way to see if they had the parts I needed, ended up going somewhere else.

Oct 19, 2024 · Aaron J