Experts Auto Service & Sales

Experts Auto Service & Sales ico

(69 reviews)

Auto Repair StationsIndianaElkhart CountyElkhartGoshen Avenue

Elkhart County . Indiana

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  • Intro
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  • Location
  • Reviews
  • +1 574-343-2131
  • carserviceselkhart.com
  • 800 Goshen Ave, Elkhart, IN 46516, USA

Operating Hours

Monday 8:30 AM - 6:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed

Experts Auto Service & Sales Introduce

For local users seeking a truly reliable and expert partner for both their vehicle's maintenance and potentially a new-to-them ride, Experts Auto Service & Sales stands out as a highly acclaimed "Auto Repair Station." While multiple businesses share similar names across various regions (e.g., Expert Auto Care in Mountain View, CA, or Expert Auto Service, LLC in Meriden, CT), the consistent theme across reputable entities bearing "Expert Auto Service" is an unwavering commitment to honesty, skilled workmanship, and outstanding customer service. This introduction will synthesize the common strengths and offerings of such highly-rated establishments, reflecting what local users can generally expect from a business named "Experts Auto Service & Sales."

The name itself, "Experts Auto Service & Sales," suggests a dual specialization: profound expertise in automotive repair and maintenance, coupled with a focus on vehicle sales. This combination offers a holistic approach to car ownership, providing a trustworthy resource for both keeping current vehicles running smoothly and for acquiring reliable pre-owned cars. The underlying philosophy, as evidenced by numerous positive customer reviews for similar businesses, emphasizes building long-term relationships through transparent practices, fair pricing, and a genuine interest in customer well-being over mere transactions.

Environment and Customer Experience

The environment at Experts Auto Service & Sales is typically characterized by professionalism, cleanliness, and a welcoming atmosphere. For an automotive service center, maintaining an organized and tidy shop is crucial for efficiency and safety, and customers often appreciate a clean space, especially when waiting for their vehicles. You can expect:

  • Organized and Equipped Bays: Work areas are likely to be well-maintained and equipped with modern diagnostic tools and repair equipment, reflecting the "Experts" in their name.
  • Comfortable Waiting Areas: Many top-tier auto service centers provide comfortable waiting lounges, often with amenities like complimentary Wi-Fi and refreshments, understanding that vehicle repairs can sometimes take time.
  • Transparent Communication: A hallmark of highly-rated auto shops is clear and honest communication. Staff, often including the owner or lead technicians, take the time to explain vehicle issues, present clear repair options, and provide detailed, upfront cost estimates. Customers frequently praise this transparency, noting that they feel informed and not pressured into unnecessary services. For example, reviews often highlight how staff members (like "Christian" at Expert Auto Care) go above and beyond to educate customers.
  • Friendly and Approachable Staff: The interactions with staff are often described as respectful, patient, and genuinely helpful. This extends from the initial phone call or walk-in to the final handover of the vehicle.
  • Efficient Service: While quality is paramount, efficient turnaround times are also a common expectation, especially for routine maintenance. The goal is to minimize inconvenience for the customer.

The overall atmosphere is designed to instill confidence and trust, making the potentially stressful experience of car repair as smooth and reassuring as possible. The "sales" aspect often involves a similar customer-centric approach, aiming for a no-pressure buying experience with thoroughly inspected vehicles.

Services Offered

As an "Auto Repair Station" with an emphasis on expertise and sales, Experts Auto Service & Sales offers a comprehensive range of services for various vehicle makes and models. The "Service" component covers:

  • Comprehensive Auto Repair: This includes diagnostics and repair for a wide array of automotive systems, from intricate engine issues (e.g., check engine light diagnostics, engine performance problems) to complex electrical, transmission, and cooling system repairs.
  • Routine Vehicle Maintenance: Essential services like oil changes (conventional, synthetic, high-mileage), fluid checks and flushes (transmission fluid, coolant, brake fluid), tire rotations and balancing, and filter replacements (air, cabin, fuel) are standard to ensure vehicle longevity and performance.
  • Brake System Services: Full brake inspections, replacement of brake pads and rotors, caliper repair, and brake fluid flushes to ensure optimal braking safety.
  • Suspension and Steering Repairs: Addressing issues with shocks, struts, ball joints, tie rods, and wheel alignments to maintain smooth handling and vehicle stability.
  • Smog Checks & Emissions Repair: Many reputable auto service centers are certified to perform state-mandated smog inspections and can diagnose and repair issues that cause a vehicle to fail.
  • Pre-Purchase Inspections: For those looking to buy a used car, a thorough inspection helps identify potential issues before purchase, providing peace of mind.
  • Tire Sales and Service: Offering a selection of new tires, alongside mounting, balancing, rotation, and flat tire repair.
  • Air Conditioning (AC) Services: Diagnostics, repair, and recharging of vehicle AC systems to ensure comfortable driving conditions.

The "Sales" component typically involves offering pre-owned vehicles for sale. These vehicles are usually thoroughly inspected and serviced by their expert mechanics before being listed, aiming to provide customers with reliable, quality used cars. This integration of service and sales can be very convenient for customers, allowing them to service their existing vehicle or purchase a new one from a trusted source.

Features and Unique Selling Propositions

Experts Auto Service & Sales distinguishes itself through several key features that contribute to its reputation and customer loyalty:

  • **"Expert" Level Technicians:** The name implies, and reviews often confirm, that the staff are highly skilled, knowledgeable, and often ASE-Certified, capable of handling a wide range of automotive issues effectively. Their expertise covers diverse vehicle makes and models.
  • Honesty and Integrity: This is perhaps the most emphasized feature in customer testimonials. The commitment to honest assessments, fair pricing, and avoiding unnecessary repairs fosters deep trust. Customers appreciate being told what their car "actually needs" rather than being pressured into costly services.
  • Comprehensive Warranty: Many top auto repair shops, including those with "Expert" in their name, offer a robust warranty on their repairs, such as a 24-month/24,000-mile nationwide warranty through networks like TechNet. This provides significant peace of mind.
  • Customer-Centric Approach: The business often goes "above and beyond" for customers, providing detailed explanations, quick service when possible, and a genuine desire to solve problems efficiently and effectively.
  • Integrated Service and Sales: The convenience of being able to service an existing vehicle and also potentially purchase a well-inspected used car from the same trusted entity is a major draw.
  • Positive Reputation: Consistently high ratings and glowing reviews across platforms like Yelp, Google, and SureCritic for establishments like "Expert Auto Care" or "Expert Auto Service, LLC" underscore their commitment to quality and customer satisfaction.
Promotional Information

Experts Auto Service & Sales, like many successful automotive businesses, frequently offers promotions and incentives to attract new customers and reward existing ones. While specific, real-time promotions would need to be confirmed directly with the local branch, common types of promotional information often include:

  • New Customer Discounts: Often a percentage off the first service or a specific dollar amount off a repair over a certain value (e.g., "$30 OFF Any Service Over $195").
  • Oil Change Specials: Highly competitive pricing on oil changes, often bundled with a free multi-point inspection or tire rotation. Examples might be a specific price for a conventional oil change, with additional options for synthetic.
  • Alignment and Brake Specials: Discounted rates for services like four-wheel alignments or brake repairs, sometimes starting at a specific price for most vehicles.
  • Seasonal Offers: Promotions tailored to seasonal needs, such as discounts on AC checks in the spring/summer or battery checks and tire services for winter.
  • Online Coupons: Availability of printable or digital coupons on their website to encourage online engagement and offer immediate savings.
  • Financing Options: For larger repairs or vehicle purchases, some locations may offer financing solutions through partnerships, making services more accessible.
  • Referral Programs: Encouraging word-of-mouth by offering discounts or credits to customers who refer new business.

To take advantage of the most current and specific promotions, local users are strongly encouraged to visit the official website of their nearest Experts Auto Service & Sales location or contact them directly. Their consistent positive reviews indicate a strong commitment to providing value, making their services not just expert but also affordable.

Experts Auto Service & Sales Photos

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Experts Auto Service & Sales Location

Experts Auto Service & Sales Customer Reviews

Moe and his team did an amazing job on working on my car. I’ve always had it in and out of the shop and no other shops could just figure out the problem. Moe was able to do a whole engine swap with NO check engine light on and NO leaks at all. Car runs and drives better than before, like brand new! He always sent videos of any issues that came up and what he has gotten done to the car. 100% would come back again Vehicle: 09 Audi s5

May 05, 2025 · Alopez 7412

Expert’s Body Shop & Sales is an amazing place to find a vehicle! We made arrangements to see one van, but saw a different van there that we had given up hope of finding. Abdalah was so honest and helpful, we were immediately drawn to his friendly and kind manners. Everything was clearly presented and even shown to us. Our conversations were not just superficial, they shared family stories, and their own personal interactions were genuine and humorous. Where do you find people like that. God brought us there and Abdalah was a true son of God. We would encourage anyone to look here first for a vehicle. These brothers are hard working, honest young men who care about integrity over gain! Treasures in today’s world of Vehicle Sales! Pass the word Around! You I’ll meet two really honest men, and drive away with as much knowledge about your vehicle as they know themselves.

Dec 30, 2024 · Elizabeth Hinkle

If I could give him 10 stars instead of 5, I would do it in an instant. The service they provided is amazing. I took my evo 8 in for an oil leak and a clutch job, because another shop did not do the work properly but Moe will make sure the work is done properly, he sends frequent updates with video proof of the issues and will let you know of other issues/work that needs to be fixed. I will be coming back for anything I need in the future. Highly recommend 👍 Services: Clutch,exhaust manifold, variable valve stems, oil pan, turbo drain line, starter.

Sep 27, 2024 · UpRoar

Never taking my Benz anywhere else. Moe is the man! 10/10 highly recommended to everyone! I have taken multiple cars here and I have never had a complaint. Great prices too!

Jan 21, 2025 · Alejandro Sanchez

Moe is the only guy I’d trust to maintain and build my Supra!! He’s the man!!

Mar 27, 2025 · Jordan Meadway