Evans Used Cars and body shop

- Overview
- Intro
- Photos
- Location
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- +1 423-623-8781
- www.evansautomotive.net
- 858 WEST US-25W #70, Newport, TN 37821, USA
Operating Hours
Evans Used Cars and body shop Introduce
Evans Used Cars and Body Shop is a trusted automotive service provider located at 858 WEST US-25W #70, Newport, TN 37821. Known for its expertise in auto repair, collision services, and the sale of used vehicles, this establishment caters to the needs of drivers in and around Newport. Open Monday through Friday from 8:00 AM to 5:00 PM, Evans Used Cars offers a range of services designed to keep your vehicle running smoothly.
Specializing in both car repairs and body work, Evans Used Cars is committed to delivering high-quality service at an affordable price. Whether you're looking for collision repair, general maintenance, or parts replacement, their team of professionals ensures that your vehicle receives the attention it deserves. The shop also offers a selection of used cars, making it a one-stop destination for all your automotive needs.
Evans Used Cars and Body Shop is equipped to handle various auto repairs, from minor fixes like replacing inner tie rods to more extensive body work following an accident. Their goal is to ensure that each vehicle under their care is restored to its best condition possible. The shop prides itself on its commitment to customer satisfaction, providing detailed explanations of repairs and offering honest advice about necessary services.
Customer feedback reflects a mix of positive experiences and isolated concerns. Many customers appreciate the professionalism and responsiveness of the staff. One satisfied customer highlighted the owner's thorough explanation of the repair process, even in difficult situations like total loss appraisals. This level of care and communication is a hallmark of Evans Used Cars.
However, there have been instances where customers feel their expectations were not met. A detailed review pointed out missed repairs during service visits, though the issue was resolved satisfactorily after follow-up. Despite such rare occurrences, the shop's commitment to resolving issues and maintaining customer trust remains evident.
Evans Used Cars and Body Shop stands as a reliable choice for anyone seeking quality auto repair and used cars in Newport, TN. Their dedication to excellence and customer-focused approach make them a valuable resource for drivers in need of automotive services.
- Location: 858 WEST US-25W #70, Newport, TN 37821
- Hours: Monday-Friday: 8:00 AM - 5:00 PM
- Services: Auto repair, collision services, used car sales
Evans Used Cars and body shop Photos
Evans Used Cars and body shop Location
Evans Used Cars and body shop Customer Reviews
Took my daughter's vehicle here for a repair estimate due to a wreck. The owner was so professional and responsive. He explained the whole process to me and even though the car ended up being a total loss, he still communicated with me on my questions. Highly recommend!
Dec 12, 2024 · Cale Messamore
Made an appointment for my car to be checked. I told him to check the whole front end. They say they did. They say the only thing that needs to be done was inner tie rods. They call me. Tell me it's done. I go pick it up. I get it back home few hours later. Wondering what that same noise is. Come to find out motor mounts were busted lower and top in the front. The lower a arm control is busted. The sway bar links was busted the sway bar was bent. My wheel bearings was bad. I had to come home and buy all the parts and have my husband fix it after taking it to Evans and several other shops just to be used. They charged me $500 for inner tie rods and sent me home with a car that I busted motor mounts and all the other issues still doing the same thing that it did. When I send it in. There was nothing wrong with those inner tie rods. They just done that and took my $500 and they was going to trust me in my car that they supposedly fixed out of state after I told them that I drive this car out of state several times during the month that I need the whole front end checked and that's what they sent me down the road. If I would have trusted that after calling and telling him I hear the same sound he said oh you're going to hear that. No, you're not. Yeah I'm going to hear it if all of that's wrong with it which is what was wrong with it. I used to be able to trust Evans but I don't know who they have in there or what's going on. You can't trust them now if they can't fix your car and you being the same state as the shop you'd think that would want do a great job but nope just took my money And everyone is right. If you are a woman and you go into a car shop whether women work there or not, they're still going to tell you something stupid and take advantage of you and that is cold-hearted wrong it shouldn't matter if I'm a man or a woman. They should do the job if I'm paying for it. BUT I WILL SAY AFTER I LEFT THIS REVIEW JEFF CALLED ME APOLOGIZING SAYING THAT I COULD HAVE MY MONEY BACK FOR THE LABOR IF I FELT THAT HE DID ME WRONG AND LIKE I TOLD HIM YES I STRONGLY DID FEEL THAT HE DID ME WRONG SO I WENT TO GO RECEIVE THE MONEY HE CONTINUE TO TELL ME THAT THE SAME THING AS HE DID OVER THE PHONE WHICH WAS WHEN YOU TAKE A CAR TO HAVE THE FRONT END CHECKED THE SUSPENSION GETS CHECKED THAT'S THE FRONT END WHEN YOU ASKED FOR THAT TO BE CHECKED THAT'S WHAT THEY CHECK BUT LIKE I HAD STATED THE WHEEL BEARINGS WAS NEVER FIXED HE SAID HUMANS MAKE MISTAKES WHICH I UNDERSTAND THAT AND I DID RECEIVE THE LABOR MONEY BACK HE ASKED ME TO TAKE THE REVIEW DOWN I TOLD HIM PLAINLY WHENEVER I WENT TO GO GET THE LABOR MONEY BACK THAT I WOULD ADD THIS TO THE REVIEW AND THAT'S WHAT I'M DOING
Aug 08, 2024 · MaryAlice Reneau
We recently had body work done on three vehicles, and they did a great job on all of them!
Oct 10, 2024 · Cassandra Stephens
Highly recommend... From the time the tow truck pick our car up to the time all work was complete, these guys were nothing but professional, Jeff kept in contact with us to let us know the progress and his concern for us being without a car was very heart felt... Him and his guys do awesome work! I can't praise them enough...
Apr 21, 2023 · Kimberly Hall
Pulled in not knowing my alternator was bad. They had me up and running and back on the road in NO TIME. VERY REASONABLE prices, FRIENDLY, and HONEST! I would drive out of the way to come here again for service. THANK YOU!!
Jul 21, 2023 · Candace S
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