European Coachworks of San Marcos

I had an outstanding experience with European Coachworks after my car was in an accident. Juan was incredibly helpful in guiding me through the entire process, offering thoughtful advice, and providing honest recommendations about my car. His honesty is truly rare and so appreciated. It’s clear that Juan genuinely cares about the company and prioritizes doing what’s best for customers. Beyond that, the entire team at European Coachworks was courteous and professional. They do everything right, and I wouldn’t hesitate to bring my car here again. If you’re looking for a trustworthy and skilled auto repair shop, I highly recommend European Coachworks!

Feb 14, 2025 · Aubrey Halverson

⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Juan and the team at European Coachworks of San Marcos, and I couldn't be more pleased with the entire experience. I found out about a car they had for sale that was abandoned by both the previous owner and State Farm. The shop had placed a lien on the vehicle, and once the lien matured, I was offered the chance to purchase it. The car had been in an accident, so instead of buying it "as is," I worked out a deal with Juan to repair the vehicle. Not only did Juan and his team provide me with a fantastic deal, but they also worked hard to get the car back into great shape. In the end, I paid for the repairs that had been abandoned by the previous owner and State Farm, and I walked away with a car that is worth $30,000 for just $10,000 in repairs. The level of professionalism, honesty, and quality of work at European Coachworks is outstanding. I highly recommend them for anyone looking for reliable service and great deals on vehicles. Thank you again to Juan and the team for going above and beyond!

Feb 07, 2025 · Jhomayra Camacho

I recently picked up my 2024 Mazda CX-90 from European Coachworks in San Marcos after being involved in a rear-end collision a couple of weeks ago. From the moment I stepped in, I was truly impressed by their outstanding service and professionalism. I want to extend my heartfelt thanks to Ellie, Juan, and the entire staff for their unwavering dedication and hard work. They kept me informed at every stage of the repair process, which significantly eased my worries. Their efficiency really stood out when they quickly arranged a rental car for me, minimizing any disruption to my daily routine. The quality of the craftsmanship on my vehicle was remarkable, they restored it to like-new condition, showcasing their expertise and meticulous attention to detail. If I could give them more than five stars, I absolutely would. I wholeheartedly recommend European Coachworks to anyone seeking top-tier car repair services. Whether you’re a local resident or traveling from as far as Los Angeles, like I did, it’s genuinely worth the journey. Their focus on high-end vehicles means they have the skills and knowledge to handle any car, no matter the make, model, or year. Trusting them with your vehicle is a decision you won’t regret!

Oct 23, 2024 · Art Chauffeur

I was referred to European Coachworks of San Marcos by Mercedes of Escondido. The customers service I received from Juan and Elida was extremely helpful and was greatly appreciative. European Coachworks was so knowledgeable that they were able to determine within minutes, that my vehicle was consider totaled after its been repaired by another auto body repair shop that took over 2 1/2 months to "repair". European Coachworks was patience and answered all my questions and concerns in a timely manner. I highly recommend European Coachworks.

Jan 15, 2025 · Mimi Estrada

I cannot say enough good things about European Coachworks of San Marcos! From the moment I walked in, I was blown away by their professionalism, attention to detail, and customer service. The lobby is beautiful and welcoming, setting the tone for an exceptional experience. A huge thank you to Juan Martinez, Elida Alcala (Senior Collision Advisor), and Laura Vargas (Receptionist)—each of them made me feel like their most valued guest throughout the entire process. Their communication was clear, timely, and reassuring every step of the way. I never had to wonder about the status of my 2022 Mercedes-Benz G550 because they kept me fully informed. The level of care and expertise at this shop is unmatched, and it’s clear they take pride in their work. If you’re looking for top-tier service, flawless craftsmanship, and a team that truly cares about their clients, I highly recommend European Coachworks! Thank you again for making this such a smooth and stress-free experience! - Jennifer Janzen

Feb 01, 2025 · Jennifer J. Janzen

I cannot say enough great things about EuropeanCoachworks Autobody! From start to finish, the experience was seamless, professional, and honestly way above expectations. The quality of the work they do speaks for itself—everything was handled with care, precision, and efficiency. My car looked absolutely flawless when I got it back. But what really makes this shop stand out is the people—especially Juan. Juan is truly one of a kind. He goes above and beyond not just with customer service, but with genuine kindness and integrity. You can tell he takes pride in what he does and cares deeply about helping people. He kept me informed the entire way through, answered all my questions, and made the whole process feel easy and stress-free. Juan is the kind of person who turns what could be a frustrating car repair situation into something that actually feels taken care of—and even enjoyable. I’m incredibly grateful for the support, the service, and the good vibes from this entire shop. Highly recommend Coachwork Autobody to anyone needing reliable, top-tier work and an honest team behind it.

Apr 17, 2025 · Makena Nicholson

"Exceptional Service and Top-Notch Facility!" I recently had the pleasure of bringing my vehicle to European Coachworks of San Marcos, and I couldn’t be more impressed with the experience. The owner, Juan, provided excellent customer service from start to finish, ensuring I felt well-informed and comfortable with every step of the process. The facility itself is outstanding — clean, modern, and equipped with state-of-the-art equipment that clearly shows they are committed to providing the best possible care for your vehicle. My car was repaired quickly and with great attention to detail. The quality of work was top-notch, and I couldn't be happier with the results. I highly recommend European Coachworks of San Marcos to anyone looking for reliable and professional auto body repairs. It’s rare to find a shop that combines outstanding customer service with such high-quality work. Definitely five stars all around!

Mar 04, 2025 · Christina Jenkins

Great business! Clean, efficient, friendly, professional. Ellie and Juan helped me tremendously. I just saw Juan (owner of European Coachworks) at the Mercedes dealership, weeks after their work was complete. He recognized me and took the time to follow up and make sure we were pleased with his work. I should have written this review sooner! I couldn’t ask for a better experience. These folks take their work personally! Thanks Ellie and Juan!

Mar 28, 2025 · Moe Bruiser

I brought my 2023 SUV Mercedes Benz to this shop by the recommendation of the dealership in Carlsbad a couple weeks ago for accident repair. I got my car back on last Friday afternoon just like brand new inside and outside. I am so satisfied with the quality of repair and excellent professional and friendly customer service from people who work there including the owner who was very knowledgeable, well mannered and helpful. Accident sometimes happens and if you have to choose a shop to repair your car, this place will make you feel comfortable and happy after you pick up your repair car. Highly recommended 👍👍

Feb 22, 2025 · Fay Tahmassbi