Eshelman Repair

Welcome to Eshelman Repair, a local auto repair station situated at 2082 N Allen Chapel Rd, Kendallville, IN 46755. As a part of the "Auto Repair Stations" platform category, we aim to provide comprehensive and reliable automotive repair services to the residents of Kendallville and the surrounding areas. While specific details about our shop's environment are not extensively available online, you can expect a professional setting equipped to handle a range of vehicle maintenance and repair needs. Our focus is on delivering quality service and ensuring customer satisfaction, as reflected in the experiences shared by our patrons.

The reviews for Eshelman Repair present a somewhat contrasting picture, highlighting both positive aspects of our service and a more complex situation encountered by one customer. One particularly positive review recounts a customer's daughter's car experiencing a flashing check engine light, loss of power, and a squealing noise. Prior to visiting Eshelman Repair, another shop had suggested a potentially extensive and costly engine disassembly to diagnose the squealing. Understandably anxious about car repairs, the customer contacted Eshelman's based on a friend's recommendation. Impressively, Eshelman's promptly offered to run diagnostic codes to ascertain the issue. Following an overnight drop-off, the customer anticipated a significant repair bill, estimating $800-$1000. However, they were pleasantly surprised to receive a call the next morning stating that the vehicle was ready for pickup. Eshelman's had efficiently identified and resolved the problem at a relatively low cost. The delighted customer expressed immense gratitude for the "honest, reliable business" and was thrilled to have their daughter's car back in safe working order, emphasizing the value of "good people" in the repair industry.

This positive experience underscores several key aspects of Eshelman Repair's service. Firstly, our willingness to quickly diagnose issues using modern diagnostic tools is evident. Secondly, our ability to accurately identify problems without resorting to unnecessary and costly procedures suggests a high level of expertise and integrity. Thirdly, the efficient turnaround time and the affordability of the repair highlight our commitment to providing timely and cost-effective solutions for our customers. Finally, the emphasis on honesty and reliability builds trust and fosters positive customer relationships.

However, another customer review details a more challenging experience. This customer brought their vehicle in for a dash unit replacement. Upon installing the new unit, our team encountered a system lockout issue. Consequently, the vehicle had to be towed to a dealership (BZ Auto), incurring a $130 towing fee paid to Eshelman Repair. The dealership then took two weeks to attempt to reprogram the system and charged the customer $497, ultimately without even fixing the dash unit. This review, while critical, provides valuable insight into the complexities that can sometimes arise during electronic system replacements in modern vehicles and the limitations that independent repair shops might face in such situations.

Considering both reviews, the services offered at Eshelman Repair likely include:

• General automotive repair for various makes and models.
• Engine diagnostics, including reading and interpreting check engine light codes.
• Repair of issues causing loss of power and unusual noises like squealing.
• Replacement of components such as dash units.
• Potentially, other routine maintenance and repair services.

The features of Eshelman Repair that can be gleaned from these accounts include:

• Honest and reliable service, as highlighted by the first reviewer's positive experience with accurate diagnosis and affordable repair.
• Efficient diagnostic capabilities, allowing for quick identification of vehicle problems.
• A commitment to finding cost-effective solutions for customers.
• A willingness to tackle a range of repairs, including electronic component replacements.

However, the second review also points to a potential limitation in handling complex electronic system reprogramming that might require specialized dealership tools and software. This suggests that while Eshelman Repair is capable of many repairs, certain intricate issues might necessitate referral to a dealership.

Currently, there is no specific promotional information available in the provided reviews. To inquire about any current specials, discounts, or service packages, local users are encouraged to contact Eshelman Repair directly at (260) 347-1508 or +1 260-347-1508. Speaking with our team will provide the most accurate and up-to-date information regarding pricing and any ongoing promotions.

In conclusion, Eshelman Repair in Kendallville, Indiana, appears to be an auto repair station that generally prioritizes honesty, reliability, and efficient service, as evidenced by the positive customer experience involving a complex engine issue being resolved affordably. Our diagnostic capabilities and commitment to cost-effective repairs are notable strengths. However, the experience with the dash unit replacement highlights that certain complex electronic system issues might exceed the capabilities of an independent shop and could require dealership intervention. Overall, Eshelman Repair seems to be a trustworthy option for many common automotive repair needs, and local users are encouraged to reach out to discuss their specific vehicle concerns.