Ericson Automotive

Welcome to Ericson Automotive, located at 9032 University Ave, Cedar Falls, IA 50613, USA. Situated within the platform category of Auto Repair Stations, Ericson Automotive serves the Cedar Falls, Iowa community by offering a combination of auto parts and vehicle repair services. The customer reviews provide mixed perspectives on their services, which we will explore to offer an objective introduction to local users.

As an auto repair station, Ericson Automotive likely provides a range of services to address various automotive needs. These typically include diagnostic services to identify vehicle problems, general repairs covering areas such as the engine, transmission, brakes, and electrical systems, as well as routine maintenance like oil changes and tire rotations. The fact that one customer had their oil changed and tires rotated suggests that these basic maintenance services are indeed offered. The review mentioning the replacement of an air filter and MAF sensor also indicates that they handle component replacements.

The environment at Ericson Automotive is not explicitly described in the reviews. However, based on the services offered, it can be inferred that they have a workshop equipped with the necessary tools and equipment to perform diagnostics, repairs, and maintenance. The professionalism and respectfulness of at least one staff member, Chuck, are highlighted in a positive review, suggesting a customer-oriented approach in some interactions.

Examining the features of Ericson Automotive based on the reviews reveals a complex picture. One positive aspect is the ability to diagnose and fix certain issues, as evidenced by the customer whose battery connection problem was resolved. Additionally, they offer standard maintenance services like oil changes and tire rotations at a seemingly reasonable price point, as noted in the positive review mentioning a $110 charge for both. The presence of staff members like Chuck who are described as professional and respectful is another potential feature contributing to a positive customer experience.

However, one detailed negative review raises concerns about diagnostic accuracy and pricing transparency in certain situations. This customer initially brought their car in for a faulty battery connection. While this issue was ultimately fixed, the reviewer reported being charged for additional services, including the replacement of an air filter and MAF sensor, which they believed were unnecessary for the initial problem. The review also mentions a significantly inflated price for the MAF sensor ($180 when typically costing $50-$80) and a charge for cleaning the air filter, leading to a total bill of $600 for what the customer perceived as a minor battery connection issue. This suggests a potential issue with upselling unnecessary services or a lack of clear communication regarding the scope and cost of repairs in some instances.

The stark contrast between the two reviews indicates a potential variability in customer experiences at Ericson Automotive. While some customers, like the one who had their oil changed and tires rotated, report satisfactory service and pricing, others have experienced issues with potentially unnecessary repairs and high costs. This discrepancy highlights the importance for local users to seek clear explanations and detailed estimates before proceeding with any repairs or services at Ericson Automotive.

There is no specific promotional information mentioned in the provided reviews. Auto repair stations may periodically offer discounts on certain services, seasonal maintenance packages, or special offers on parts. To learn about any current promotions at Ericson Automotive, local users should contact them directly at (319) 277-1070 or +1 319-277-1070. Inquiring about any ongoing specials when scheduling a service or asking for a quote on parts or repairs is always a good practice.

In conclusion, Ericson Automotive in Cedar Falls, IA, operates as an auto repair station offering both vehicle services and potentially auto parts. Customer reviews present a mixed picture, with one praising the professionalism and reasonable pricing for basic services, while another details a negative experience involving potentially unnecessary repairs and high costs. This suggests that while Ericson Automotive may provide satisfactory service in some cases, it is crucial for local users to communicate clearly about their vehicle issues, request detailed explanations of any recommended services, and obtain transparent cost estimates before proceeding with any work. Contacting Ericson Automotive directly for specific inquiries about their services, parts availability, and any current promotions is recommended for local users in the Cedar Falls area.