Envision Toyota Service Center

Took my Rav4 in for a pretty good amount of work yesterday. Pulled in, dropped it off, and left in my rental 30 minutes later. The woman who helped me was polite and profession, her name eludes me but she had huge golden nails. The next day I was called twice with updates on the work in progress and shortly after they had informed me that my car was ready. I returned the rental and drove out of there with my car in fifteen minutes. This place is light years ahead of Capitol Toyota, though it isn't cheap. But you get what you pay for and I feel that my money was well spent.

Feb 11, 2025 · David Ortiz

PLEASE beware!!! These people are money hungry and will scare you in any way to pay for their ridiculous prices! My car had a check engine light so I decided to come here to get it resolved. My service advisor initially charged me $298 for a multi-point inspection which I agreed upon. After 30 minutes of this “inspection”, they found out that there was 1 broken ignition coil and 4 spark plugs that needed to be replaced. With just these 2 REPAIRS, they were going to charge me $1700!!!! In addition, they also said that my brakes/rotors needed to be replaced for an additional $932. The total estimate came to ~$2600. WHAT ARE THESE PRICES?? Mind you, spark plugs are about $25/piece and ignition coils are around $100/piece elsewhere. As someone who doesn’t know much about cars, I already knew this was a complete scam. My car only had 1 broken ignition coil while the rest were fine and they wanted me to replace all 4??? We argued and I threatened to report him. He began wandering around for 10 minutes, came back, and decided to give me a “discount” on my multi-point inspection, which ended up being $149. What a joke! What does this tell you about the prices they are handing out? That it’s all a scam. I ended up only paying for the inspection and got my repairs done elsewhere for $300. My car no longer has any check engine lights nor any other issues. Save your precious time + money and take your car elsewhere.

Jan 20, 2025 · Thanh Le

This is the worst Toyota dealer service center in the area. Not kidding you. The service advisors pretend to be nice, but they are out to get you. They EVEN charge a service fee to use your credit card. They DO NOT offer any car wash, except on Wednesdays, which they will pretend to wash your car but don't actually do it. The dealer is super dusty because it is next to I-880. Please save your trouble and do not visit this scum of a dealer!

Jan 24, 2025 · Koala Porter

Very bad experience with this service center. I live in Bakersfield Ca. Was on trip and my car gave me maintenance warning. So had to come here for oil change. But I found that staff here are trying to steal my money. My car had only 30k miles and they gave me attach report to change all tires for $1500. I was amazed that why my car with 30k miles need tire change and I declined to change it there. Next week I went to tire store in Bakersfield for better price to change tire and they told me my tire are good for another 15-20 k miles. And report I got from dealership is wrong. Also they gave another $2000 quote to perform another service and advisor scared me saying if those service are not performed than vehicle can suffer serious performance issues. But their prices are more than double than what I pay in Bakersfield. I decided to drive Bakersfield and get checked in there and they recommended not doing those services. Staff here are not customer oriented, but they are money oriented. They just want to steal your money by generating wrong reports and scaring you by wrong information. I would not recommend doing service here.

Dec 14, 2024 · Parth Prajapati

Don't go here and do not trust these guys. My first time here and I spoke to my service advisor for 15 minutes, then I took my car and left without having any service done. I was only getting regular maintenance done: oil change, tire rotation, tire alignment. The service advisor quoted me $390. Not only was that a ridiculous price I had never heard of, but I purchased my Toyota Corolla with a 3-year maintenance contract which means my maintenance is covered. He continued to give me a hard time and told me they only honor that contract with cars bought from their dealership. He treated me like I didn't know what I was talking about even though I had gotten service done and covered 6 months prior at another dealership. So, I left. I called the receptionist and she apologized and said she didn't know why he was giving me such a hard time because they do honor the maintenance contracts. I brought my car to Stress Free Auto Shop because they had good reviews on Yelp. First of all, they quoted me $156 (compared to $390) for the same services and they even called the 1-800 maintenance contract for me and made sure everything was good to go. Go here instead!

Aug 01, 2024 · Skylar Victorio

Very bad experience. I buy used rav4 2020.engine ligt on after 2 day.i replace used car and buy new rav4 2025.they hungry man and 12000 of dollor loot my both car.extra waranty. With out my permission. I buy only gap insurance.i loss 12000 dollor with proof. Jagmeet virk and william both indian man very.hungry of money.

Mar 08, 2025 · Harpal Khatkar