Edwards Automotive Inc

(38 reviews)

Auto Repair StationsOhioPortage CountyKentTallmadge Road

Portage County . Ohio

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Operating Hours

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Edwards Automotive Inc Introduce

For vehicle owners in Kent, Ohio, and the surrounding areas, **Edwards Automotive Inc** stands out as a highly recommended and trustworthy auto repair station. Located at 2100 Tallmadge Rd, Kent, OH 44240, USA, Edwards Automotive Inc has built a strong reputation for providing quality work at remarkably fair prices. They can be conveniently reached at (330) 673-1204 or via mobile at +1 330-673-1204.

Operating within the "Auto Repair Stations" platform category, Edwards Automotive Inc offers a comprehensive range of services and goods designed to maintain and repair various types of vehicles. This classification signifies their expertise in diagnosing mechanical issues, performing necessary repairs, and ensuring vehicles are safe and reliable on the road. The customer testimonials emphasize their ability to handle both quick fixes and more substantial work, always with a focus on honesty and affordability.

Environment and Atmosphere

While a detailed physical description of the shop's environment is not provided, the consistent positive customer feedback paints a clear picture of a welcoming, professional, and trustworthy atmosphere. The references to "Edward" (likely the same individual as "Fred" mentioned in another review, possibly a typo or a common nickname) as a "great guy" and "ace mechanic" who is "salt of the earth" suggest a very personable and approachable environment. This implies a shop where customers feel comfortable, respected, and confident that their vehicle is in capable hands. The emphasis on "support local" also indicates a community-oriented business that values personal connections over impersonal chain store experiences. A well-maintained and organized shop, even if modest, is typical for businesses that pride themselves on quality work and efficiency, aligning with the "amazing work" and "quick fix" testimonials.

Services Offered

Edwards Automotive Inc, as a full-service auto repair station, appears to offer a wide array of general automotive repair and maintenance services. The customer reviews highlight their proficiency in handling specific issues, but their general categorization suggests a broader capability:

  • General Vehicle Diagnostics and Repair: The instance of a "coolant leak" fix showcases their ability to quickly diagnose and repair common automotive problems. This implies competence in identifying various vehicle malfunctions and executing effective solutions.

  • Quick Fixes and Urgent Repairs: The ability to get a customer "in the same day" for a "quick fix" demonstrates their responsiveness and willingness to accommodate urgent needs, which is a significant advantage for customers facing unexpected vehicle issues.

  • Cost-Effective Solutions: A crucial aspect of their service is the commitment to fair and significantly lower pricing compared to larger chain stores. The contrast between a nearly $500 quote from a chain store and Edwards Automotive's $55 charge for the same coolant leak repair is a powerful testament to their affordability and honesty.

  • Comprehensive Mechanical Work: While the reviews focus on a specific repair, the descriptions of "amazing work" and "awesome work" from an "ace mechanic" suggest their capability extends to various mechanical repairs beyond just simple fixes. This would typically include brake services, engine diagnostics, suspension work, and more.

  • Routine Maintenance: As a general auto repair station, it's highly probable that they also offer standard maintenance services such as oil changes, tire rotations, fluid checks, and tune-ups to help customers keep their vehicles in optimal condition.

Key Features and Customer Experience

The core features that define the customer experience at Edwards Automotive Inc are overwhelmingly positive and consistently highlighted in the testimonials:

  • Exceptional Honesty and Fairness: This is arguably their most prominent feature. Customers explicitly describe Edward/Fred as "a great guy," "honest guy," and "way more fair than he needs to be." This high level of integrity fosters immense trust and is a primary reason for customer loyalty.

  • Unbeatable Affordability: The dramatic difference in pricing compared to chain stores (e.g., $55 vs. almost $500 for the same repair) is a compelling feature that directly benefits customers financially. It positions them as an incredibly cost-effective option without compromising quality.

  • High Quality of Work: Phrases like "amazing work" and "Perfect quality work" indicate a strong commitment to doing the job right the first time. Customers have had "never had any issues with the work he's done," signifying reliability and durability of repairs.

  • Responsive and Accommodating Service: Their ability to get a customer in "the same day" for a "quick fix" demonstrates excellent responsiveness and a genuine desire to help customers promptly, especially in urgent situations.

  • Personalized Local Service: The sentiment to "Support local!" and feeling like a "buddy instead of a customer" highlights a personalized, community-focused approach that many prefer over larger, impersonal chains.

  • Strong Recommendations: Both reviews conclude with emphatic recommendations ("Could not recommend him enough," "We highly recommend"), underscoring the high level of customer satisfaction and willingness to advocate for the business.

Promotional Information and Customer Endorsements

The most powerful promotional message for Edwards Automotive Inc comes directly from the authentic and enthusiastic endorsements of their real customers. These testimonials serve as compelling reasons for new clients to choose their services:

  • "Edward is a great guy who does amazing work." - A direct endorsement of both character and skill.

  • "Needed a quick fix because of a coolant leak... They quoted me at almost $500. ...he got me in the same day and only charged $55. Could not recommend him enough. Support local!" - This detailed account is an incredibly strong testimonial, highlighting affordability, quick service, and the value of supporting local businesses over pricier chain alternatives.

  • "Fred is an ace mechanic who is way more fair than he needs to be ! He does awesome work and is salt of the earth ! Awesome family, awesome place !! We highly recommend. Thank Redferns" - This review reinforces the themes of fairness, high-quality work, and the excellent character of the mechanic, indicating a deep level of trust and satisfaction from a repeat customer or family.

For local users in Kent, OH, who prioritize honesty, fair pricing, exceptional workmanship, and a personalized approach to auto repair, Edwards Automotive Inc appears to be an outstanding choice. Their strong positive reputation, built on consistent delivery of reliable and affordable services, makes them a highly recommended and trustworthy option for any automotive needs.

Edwards Automotive Inc Location

Edwards Automotive Inc Customer Reviews

Edward is a great guy who does amazing work. Needed a quick fix because of a coolant leak. I got it quoted on a Sunday at Firestone in Kent because they were the only ones open. They quoted me at almost $500. I do not recommend going to chain stores and never have. Because it was a quick fix he got me in the same day and only charged $55. Could not recommend him enough. Support local!

Sep 04, 2024 · TheChainsofAlice

Fred is an ace mechanic who is way more fair than he needs to be ! He does awesome work and is salt of the earth ! Awesome family, awesome place !! We highly recommend. Thank Redferns

Oct 31, 2023 · Daniel Redfern

Fred is an ace mechanic who is way more fair than he needs to be ! He does awesome work and is salt of the earth ! Awesome family, awesome place !! We highly recommend. Thank Redferns

Oct 31, 2023 · Daniel Redfern

They are always helpful and very knowledgeable

Dec 04, 2024 · Terry Tomor

They are always helpful and very knowledgeable

Dec 04, 2024 · Terry Tomor

I’ve used them for quite a long time now. Very friendly, very good service.. I had an emergency repair that needed done because of a family health situation. They stayed late and took me home when I dropped my car off and picked me up to go there to pick my car up! I wouldn’t trust anyone else to work on my car now!

Apr 07, 2021 · Cathran Cutlip

I’ve used them for quite a long time now. Very friendly, very good service.. I had an emergency repair that needed done because of a family health situation. They stayed late and took me home when I dropped my car off and picked me up to go there to pick my car up! I wouldn’t trust anyone else to work on my car now!

Apr 07, 2021 · Cathran Cutlip

Eddie helped fix our sump pump

Dec 20, 2024 · Shed Cast

Eddie helped fix our sump pump

Dec 20, 2024 · Shed Cast