R J's Auto Pros Inc.

R J's Auto Pros Inc. ico

(153 reviews)

Auto Repair StationsOhioPortage CountyKentTallmadge Road

Portage County . Ohio

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

R J's Auto Pros Inc. Introduce

For residents and vehicle owners in Kent, Ohio, and the surrounding Northeast Ohio region, R J's Auto Pros Inc. stands as a highly reputable and trusted Auto Repair Station. With a long-standing presence and a commitment to quality service, R J's Auto Pros Inc. offers a comprehensive suite of automotive repair and maintenance solutions designed to keep vehicles running safely and efficiently. This detailed introduction will delve into the various aspects that make R J's Auto Pros Inc. a preferred choice for local users, including an examination of their facility environment, the extensive range of services and goods they provide, their distinguishing features, and any notable promotional information available.

The environment at R J's Auto Pros Inc. is consistently described by customers as clean, modern, and professional. Located at 310 Tallmadge Rd in Kent, Ohio, the facility is designed to be welcoming and efficient. Unlike some auto shops that might appear cluttered or disorganized, R J's Auto Pros Inc. maintains an orderly workshop, which reflects their commitment to precise and high-quality work. The waiting area, when utilized by customers, is typically well-maintained and comfortable, with amenities such as free Wi-Fi, beverages, and snacks, ensuring a pleasant experience for those who choose to wait on-site. The staff, from front-desk personnel to the technicians in the bays, are often praised for their friendly and courteous demeanor, fostering an atmosphere of trust and transparency. This dedication to a clean and customer-friendly environment helps alleviate the stress often associated with vehicle repairs, making the overall experience as smooth as possible for local users.

As an Auto Repair Station, R J's Auto Pros Inc. provides a vast array of services and goods, positioning itself as a one-stop shop for all automotive needs. Their core offerings encompass everything from routine maintenance to complex diagnostic and repair work. This includes, but is not limited to, essential services such as oil changes, tire sales, rotations, balancing, and alignment, brake inspections and repairs, and comprehensive vehicle inspections. They are adept at handling a wide range of mechanical issues, including engine diagnostics and repairs, transmission services, electrical system troubleshooting, cooling system maintenance, and heating and air conditioning (A/C) repairs. Beyond these common services, R J's Auto Pros Inc. also offers specialized services like suspension, shocks, and strut repairs, fuel system services, and battery testing and replacement. They are equipped to service all automobile makes and models, ensuring that a diverse clientele can find the expertise they need. In terms of goods, they utilize and sell quality NAPA parts, which are known for their reliability and are backed by a nationwide warranty. This commitment to using reputable parts further assures customers of the longevity and effectiveness of the repairs performed. Their extensive service list and access to quality parts underscore their capability to address nearly any automotive concern that a local user might encounter.

R J's Auto Pros Inc. boasts several key features that contribute to its strong reputation and customer loyalty. A significant feature is their team of experienced and ASE-certified technicians. With over 80 years of combined experience, their professional auto repair specialists possess extensive knowledge and abilities to tackle any automotive challenge. This high level of expertise ensures that diagnostics are accurate and repairs are performed correctly the first time. As a NAPA Auto Care Center, R J's Auto Pros Inc. adheres to a strict Code of Ethics, pledging to perform high-quality services at a fair price and to prioritize customer satisfaction. This affiliation also provides customers with the added benefit of a nationwide warranty on parts and labor, offering peace of mind, especially for those who travel. Another notable feature is their commitment to transparency and communication. Customers frequently commend R J's Auto Pros Inc. for providing detailed explanations of issues, often accompanied by photos of the affected parts, allowing customers to make informed decisions about their vehicle's care. They value educating their customers, which builds trust and empowers vehicle owners. Additionally, they offer convenient services such as shuttle service and financing options, making auto repair more accessible and less burdensome for their clients. Their consistent positive reviews from satisfied customers, often highlighting their honesty, professionalism, and thoroughness, further solidify their standing as a reliable and trustworthy automotive service provider in the region.

For local users seeking value, R J's Auto Pros Inc. often provides promotional information and special offers. While these can vary, common promotions might include discounts on specific services, such as oil changes, or complimentary inspections. For instance, they have been known to offer free A/C visual inspections or battery and charging system tests, providing valuable no-cost assessments. They may also feature seasonal specials or provide discounts for new customers or specific demographics, such as military personnel. Many auto repair shops, including R J's Auto Pros Inc., understand the importance of building long-term relationships, and as such, they may have customer loyalty programs or referral incentives. To discover the most current and applicable promotional offers, local users are encouraged to visit their official website or contact R J's Auto Pros Inc. directly. These promotions, combined with their commitment to fair pricing and quality work, make their services even more appealing to the community. By actively seeking out these promotions, local customers can often receive excellent service while also enjoying cost savings on their vehicle maintenance and repair needs.

R J's Auto Pros Inc. Photos

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R J's Auto Pros Inc. Location

R J's Auto Pros Inc. Customer Reviews

I have been going there for many years for maintaince and oil changes on all of my vehicles. Love these guys and they are the best. Honest and reliable work. 1000 stars!!!!!!

May 08, 2025 · William Bowles

Very genuine, the mechanic took his time explaining potential reasons for a bad read on my alternator. I appreciate the kindness of the associates at this business.

Mar 26, 2025 · Ria

RJ’s Pros went way beyond normal service when they helped me get back on the road after a construction company damaged my parked car. In the beginning, it was unclear as to what had happened to my car. Their detective work began to unravel the string of events which led to the damage. They worked with the insurance company to get the parts and get the extensive repairs competed in a timely manner. Their kindness and advice helped me make important decisions during the situation. They kept me updated on what was happening. The owner, RJ, and his staff made me feel secure. I just moved to this area and I am so relieved to find an auto repair place that is clean, fair, and interested in creating a long-term relationship with a new customer. I will definitely let them take care of my car. I was not surprised to learn that they have been in business for decades.

Oct 29, 2024 · Twyla Bogaard

Wow just unbelievable service. Responsive, friendly, and competent. We too have found great satisfaction and our new go to. Other agencies seem to busy at times to value your business. Ralph called us providing answers to further help in understanding and correctly diagnosing our issue in our vintage jeep.

Sep 22, 2024 · Frank Murphy

Used to be a repeat customer (even used to clean their windows), until they didn't do any diagnostics, lied about it, stole my money, then refused to make it right. (tldr: MR2 had crank no start problem, told them the wire to the EFI fuse was bad, they said it's the relay (which I already replaced), charge me hundreds for the relay, doesn't work, turns out I was right about the wire to the fuse, they refuse to make it right) Brought my 92 MR2 with an intermittent crank/no start issue. Told them it only ran with the fuel pump hotwired, that there was inconsistent voltage at the 20 amp EFI fuse connection, and that I already tried new relays. They tell me the problem was the relay (yes, the one I said I already replaced), charged me hundreds and hundreds of dollars, and send me home. Of course, it was still broken. I took it back, proved the relay wasn't the problem by replacing the bad wiring to the fuse with a bypass, and showed them a wiring diagram explaining everything and they all sat there saying "huh that's weird I dunno" at it like they were trying to read an ancient cuneiform tablet. Since then, my original suggestion was right. The wire to the fuse has been replaced and the car's been running great ever since, even using the relay their brain-dead tech said was "bad". They only refunded the parts cost for the relay but stole the rest. Said it was "diagnostic fees" even though it's obvious the tech didn't trace voltage, run any bypasses, or even bench test the relays. Any decent shop would have said "well we charged you, so will fix it right this time for free", especially for a repeat customer. But no, they ripped me off and kicked me out. I should have listened to the advice my dad gave me a long time ago. "Unless you need tires, never take your car to a shop that sells tires."

Oct 20, 2024 · PillagingMustelid