Eargasm Auto Sports

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  • Reviews

Operating Hours

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Eargasm Auto Sports Introduce

Located at 2701 S Randolph St, Philadelphia, PA 19148, USA, Eargasm Auto Sports presents itself as an auto parts store operating within the platform category of Auto Repair Stations. This designation suggests that beyond simply selling auto parts, the establishment aims to provide comprehensive services related to vehicle maintenance and repair. Their contact information includes a phone number at (215) 218-9995 and a mobile number at +1 215-218-9995.

When considering an auto repair station, customers typically seek a reliable environment, a wide array of services, distinct features that set the business apart, and transparent promotional information. Based on publicly available customer reviews, an objective introduction to Eargasm Auto Sports will focus on these aspects as reported by individuals who have utilized their services.

Environment and Customer Experience

The overall environment at Eargasm Auto Sports, as depicted by customer feedback, appears to be a significant point of concern. Multiple reviews suggest issues with the professionalism of the staff and the general atmosphere of the establishment. One customer described their experience as the "WORSE SERVICE I've ever experienced in my life," highlighting severe steering wheel shaking after a tire balancing service. This indicates potential problems with the quality of workmanship and attention to detail within the service bay. Another review suggests a lack of proper management, with a comment stating, "Where is the OWNER?? This place is a wreck! There is no management." This sentiment points to a potentially disorganized or unsupervised operational environment, which can directly impact the quality of service and customer satisfaction. Furthermore, a customer noted a lack of transparency, mentioning that the garage doors were closed during their service, implying that customers are not allowed to observe the work being done. This could contribute to a perception of distrust and a less-than-welcoming environment.

Services Offered

As an Auto Repair Station, Eargasm Auto Sports is expected to offer a range of services beyond just selling parts. Based on customer reviews, the services provided by Eargasm Auto Sports include:

  • Tire Balancing: One customer reported having their tires balanced at the shop. However, this service was reportedly performed inadequately, leading to a severely shaking steering wheel at 60 mph.
  • Wheel and Tire Installation: Customers have had new wheels put on their tires, which included the transfer of sensors from old wheels to new ones.
  • Sensor and Valve Stem Replacement: There are instances where customers were advised to purchase new valve stems and sensors. One specific review details a situation where a customer was initially told they needed new sensors but later realized their existing ones were in good shape, leading to a dispute over unnecessary purchases.
  • Headlight Replacement: One customer sought assistance with replacing factory xenon headlights. The review indicates that the staff attempted to charge extra by claiming the bumper needed to be dropped for the replacement, a claim later disproven by the customer.

While these services are offered, the quality and professionalism of their execution, as reported by customers, appear to be inconsistent.

Features and Distinguishing Aspects

Based on the available information, identifying unique or positive distinguishing features of Eargasm Auto Sports is challenging. The customer feedback primarily focuses on negative experiences, making it difficult to objectively highlight any strong points or unique selling propositions. The location at 2701 S Randolph St, Philadelphia, PA 19148, USA, is described as a "prime location" by one reviewer, suggesting accessibility. However, this perceived advantage is countered by the consistent lament that despite the good location, the business reportedly has "NO BUSINESS!!" This indicates that location alone does not compensate for deficiencies in service or management. There are no specific features mentioned, such as specialized equipment, certified technicians, or unique warranty offerings, that would set Eargasm Auto Sports apart in a positive light.

Promotional Information and Customer Advisories

No explicit promotional information, such as discounts, loyalty programs, or special offers, is available from the provided reviews. Instead, the customer feedback serves as a cautionary advisory. The prevailing sentiment across multiple reviews is a strong recommendation against visiting Eargasm Auto Sports. Phrases like "NEVER GO TO THIS PLACE (eargasm)!" are repeated, highlighting a significant level of dissatisfaction. The experiences shared by customers, including issues with incorrect diagnoses (sensors), poor workmanship (tire balancing), alleged scams (headlight replacement pricing), and unprofessional conduct (cursing at customers), collectively function as an informal warning to potential patrons. The advice given by a customer to "go across the street to Frank Tires who have GREAT customer service and took care of me" further underscores the negative perception of Eargasm Auto Sports and suggests a direct alternative for local users.

In summary, while Eargasm Auto Sports operates as an auto parts store and repair station offering services like tire balancing, wheel installation, and headlight replacement, customer feedback suggests significant issues with service quality, professionalism, and management. Prospective customers are advised to consider these reported experiences when evaluating Eargasm Auto Sports for their automotive needs.

Eargasm Auto Sports Photos

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Eargasm Auto Sports Location

Eargasm Auto Sports Customer Reviews

The absolute WORSE SERVICE I've ever experienced in my life...... it's a shame I had to even leave a 1 star in order to post my review. Got my tires balanced only to leave from their shop and have my steering wheel shaking severely at 60 mph. I had new wheels put on my tires in which the cost included taking sensors off my old wheels and putting them on my new wheels. Because of my Valve stems being metal, it corroded and was not able to come off. I was told I needed new Valve stems (which I understood) but was also told I needed 4 New sensors. So I purchased new Valve stems and sensors. Within 30 minutes I realized that there was no need to purchase new sensors as my sensors were still in great shape. After I advised them that I only wanted to purchase the Valve stems and not the sensors as well, they completely flew off the handle and treated me in a very unprofessional manner which included cursing. It was HORRIBLE. I was just happy to get my money back for the Valve stems and sensors. I still paid for the service of balancing my tires and putting on the new wheels and sensors (as if he actually did it); and they couldn't even get the balancing right! I just took it as loss and went across the street to Frank Tires who have GREAT customer service and took care of me. NEVER GO TO THIS PLACE (eargasm)!

Feb 13, 2017 · Jeremy White

Where is the OWNER?? This place is a wreck! There is no management and the guy that works there seems to split profit and do whatever and charge whatever as long as the owner gets a cut. Shame. The guy barely know how to replace factory xenon headlights. He scammed me saying that he has to drop the bumper to replace it and cost $150. Then he did not have to drop the bumper, which is why they don't want you looking while they do it and close the garage. The dummy used a flat head screw driver and pry my Audi bumper leaving a dent. So stupid. After $150 he can't even fix it right, I had to learn online and DO IT MYSELF!! I should've done that first and save the hassle dealing with ghetto people. OWNER!! WHERE YOU AT FAM?? WAKE UP!! GET SOME COFFEE!! YOU HAVE NO BUSINESS!! IT'S A PRIME LOCATION AND YOU HAVE NO BUSINESS!!

Sep 04, 2018 · Cathy Samuels (Anonymous)

What? They are still in business? This place looks dead, bad customer service, don't know how to run a business. They don't know how to do anything here, no longer do window tints, no longer do customer stereo. The guy barely know how to replace a xenon headlight and used a screwdriver to make a dent on my bumper. I ended up fixing it myself. Needless to say, they run an illegal operations in the back.

May 20, 2019 · Daryl T

Leon gave great service and his expertise was on point. He quickly determined my problem was the radio and not the amp. Wasted money in another shop trying to replace the amp.

Dec 10, 2016 · Carmen Vona

I very much agree very unprofessional & horrible customer service. I purchased a headlight in an emergency for $50 that only lasted for 2 days & they refused to fix/replace or refund! Absolutely rediculous NEVER SPEND A DIME AT THIS PLACE.

May 10, 2016 · Mike G