D & D Auto glass

D & D Auto Glass, located at 2422 S Beulah St, Philadelphia, PA 19148, USA, stands out as a highly recommended establishment within the "Auto Repair Stations" category, specifically excelling in auto glass repair and replacement. You can reach them directly by phone at (267) 210-6703 or via mobile at +1 267-210-6703. This business has garnered significant praise for its efficiency, affordability, and exceptional customer service, making it a top choice for vehicle owners in Philadelphia needing glass work.

The environment at D & D Auto Glass is characterized by a strong emphasis on speed, professionalism, and personalized customer care. While they have a physical address, a significant aspect of their service appears to be their readiness for mobile operations, bringing the service directly to the customer's location for ultimate convenience.

Customer reviews vividly illustrate the positive experience. One lengthy testimonial highlights an emergency situation with a 12-inch windshield crack. The customer praised "Dustin" for his immediate response and clear communication during the three-day waiting period for the glass to arrive, stating, "I kept texting Dustin, and he answered all my questions and concerns, question after question, concern after concern, all answered. He was easy to work with." This demonstrates an outstanding commitment to customer communication and reassurance.

Upon glass arrival, the efficiency continued: "Dustin and his buddy Johnny came to my car and replaced it in just 20 minutes." This remarkable speed is a consistent theme. Furthermore, the customer highlighted the affordability, noting that while competitors charged upwards of $800, Dustin provided an "affordable price plus labor."

Beyond the glass service, D & D Auto Glass's network extends to other vehicle needs. The customer mentioned that "Dustin also knows other vehicle services and had referrals," including a recalibration service for sensors that was completed "in two days...in 45 minutes at an affordable price." This holistic approach, providing reliable referrals, adds immense value and convenience. The review concludes by lauding the team as "straightforward, affordable, helpful, and, most importantly, efficient and quick," emphasizing their commitment to being "not a slimy auto service that jacks you for cash." This high praise explains their strong online rating.

Another customer echoed this sentiment, praising Dustin's quick response via text, flexible scheduling, and professional mobile service for a 9-inch crack, resulting in a "windshield looks brand new now at a great price!" These reviews collectively paint a picture of a business that prioritizes customer satisfaction through efficiency, transparency, and high-quality work.

D & D Auto Glass specializes in a full spectrum of auto glass services, providing solutions for various types of damage and vehicle glass needs. Their primary services include:

• Windshield Repair: While the reviews focus on replacement, D & D Auto Glass would typically offer chip and small crack repair services to prevent further damage and avoid full replacements when possible.
• Windshield Replacement: Their expertise in replacing severely cracked or damaged windshields is clearly highlighted by customer testimonials. They handle the removal of the old glass and professional installation of new windshields.
• Side and Rear Window Replacement: Beyond windshields, they are equipped to replace all other vehicle glass, including shattered side windows (door glass, quarter glass, vent glass) and rear windows.
• Mobile Auto Glass Service: A standout feature, as indicated by reviews where Dustin and his team "drove over to replace my windshield" and "came to my car." This brings the repair service directly to the customer's location, offering unparalleled convenience and reducing vehicle downtime.
• ADAS Calibration Referrals: Recognizing the importance of Advanced Driver Assistance Systems (ADAS) in modern vehicles, D & D Auto Glass provides referrals to trusted partners for ADAS recalibration after windshield replacement. This crucial service ensures that safety features like lane departure warning, adaptive cruise control, and automatic emergency braking function correctly after glass replacement.
• Error Code Clearing and Diagnostics: As mentioned in a review, they (or their referral partner) go the extra mile to clear error codes and ensure all systems are functioning properly after a repair.
• Affordable Glass Solutions: A key selling point, they aim to provide quality glass at competitive prices, contrasting favorably with larger, more expensive services.

D & D Auto Glass distinguishes itself through several compelling features:

• Exceptional Responsiveness and Communication: Dustin's prompt replies, detailed answers to questions, and flexible scheduling are consistently praised, building strong customer trust.
• Unmatched Efficiency and Speed: The ability to replace a windshield in "just 20 minutes" and provide next-day service, even for emergencies, is a significant competitive advantage.
• Affordable Pricing: Customers highlight the "affordable price" for both glass and labor, offering a cost-effective alternative to other providers without compromising quality.
• Honesty and Transparency: Their reputation as "not a slimy auto service that jacks you for cash" emphasizes their straightforward approach and lack of unnecessary upsells.
• Professional Workmanship: Customers confirm that the job is done "professionally," resulting in a "windshield looks brand new."
• Comprehensive Solutions (through Referrals): Their network for services like ADAS calibration ensures that customers receive full support for their vehicle's needs, even beyond direct glass work.
• High Customer Satisfaction: The consistent 5-star ratings and enthusiastic recommendations are strong indicators of their commitment to excellence.

D & D Auto Glass primarily promotes itself through its excellent reputation and value-driven services, as evidenced by glowing customer testimonials. While explicit, short-term promotional offers are not listed in the provided information, their inherent advantages serve as compelling draws:

• Affordable Pricing: This is a constant "promotion" in itself, appealing to customers seeking quality work without a hefty price tag, especially when compared to national chains.
• Superior Customer Service: The personalized attention, rapid responses, and willingness to answer all questions act as a powerful form of promotion, encouraging repeat business and strong word-of-mouth referrals.
• Speed and Convenience of Mobile Service: The ability to perform repairs quickly and at the customer's location is a major selling point, saving customers time and hassle.
• Honest & Trustworthy Practices: The explicit mention of not "jacking you for cash" and being "straightforward" fosters trust, which is a powerful incentive in the auto repair industry.
• Comprehensive Solutions (via Referrals): Offering a seamless experience for related services like ADAS calibration, even through referrals, adds significant value and convenience, further enhancing their appeal.

For the most accurate and up-to-date information on services, pricing, and to schedule an appointment for your auto glass needs, local users in Philadelphia are highly encouraged to contact D & D Auto Glass directly. You can reach Dustin and his team at (267) 210-6703 or +1 267-210-6703. Given their reputation, you can expect a quick response and professional guidance.