Eagle Radiator

Welcome to the detailed introduction of Eagle Radiator, a local establishment categorized under Auto Repair Stations, located at 3315 E Florence Ave, Huntington Park, CA 90255, USA. Serving the Huntington Park and surrounding communities, Eagle Radiator focuses on providing services and potentially selling goods related to vehicle cooling systems. For inquiries or to schedule service, you can reach them at (323) 459-5870 or via mobile at +1 323-459-5870.

Based on available customer feedback, experiences with Eagle Radiator appear to be varied. One customer highlights a positive encounter, specifically mentioning Lauro, who provided professional and informative service for a thermostat replacement on a Jeep. This customer praised Lauro's kindness, respectfulness, and helpfulness, strongly recommending Eagle Radiator for radiator and coolant needs.

However, another customer reported a significantly negative experience. This review details issues with a warranty claim for a new radiator purchased at Eagle Radiator. According to this feedback, the shop allegedly refused further service, leaving the customer's car with a new loud noise and declining to fix it despite the existing one-year warranty. The customer expressed strong dissatisfaction, labeling the business as "not honest" and stating they would not even give a one-star rating.

Given the contrasting nature of these two reviews, it is important for local users to consider both perspectives when evaluating Eagle Radiator for their auto repair needs. The positive review suggests that under certain circumstances, customers can expect professional and competent service, particularly concerning radiator and coolant system issues like thermostat replacements. The mention of a specific employee, Lauro, as being professional and helpful could indicate a point of contact for those seeking similar services.

On the other hand, the negative review raises serious concerns about warranty handling and the shop's willingness to stand by their products and services. The allegation of refusing to address a problem under warranty and leaving a vehicle with a new issue is a significant point of caution for potential customers. This feedback suggests potential inconsistencies in customer service or after-sales support.

Information regarding the environment of Eagle Radiator, such as the cleanliness of the shop, waiting area amenities, or the general atmosphere, is not provided in the available reviews. Similarly, details about specific features of the repair station, such as specialized equipment or certifications, are not mentioned. Therefore, it is not possible to provide an objective description of these aspects based solely on the given information.

In terms of services, the name "Eagle Radiator" clearly indicates a specialization in radiator-related services. Based on the positive review, we can infer that they offer thermostat replacement. Additionally, it is reasonable to assume that their service offerings likely include:

• Radiator repair: Addressing leaks, clogs, and other issues with radiators.
• Coolant flushes and refills: Performing necessary maintenance on the vehicle's cooling system.
• Cooling system inspections: Diagnosing potential problems to prevent overheating.
• Hose and belt replacements: Servicing other critical components of the cooling system.
• Potentially the sale of new radiators and related parts, as indicated by the warranty mentioned in the negative review.

However, the negative review introduces uncertainty regarding the reliability of products sold and the support provided under warranty. This is a crucial factor for potential customers to consider, especially if they are looking to purchase parts or anticipate needing warranty service in the future.

Promotional information is not included in the provided text. Therefore, we cannot comment on any ongoing offers, discounts, or special services that Eagle Radiator might be providing to attract local users.

In conclusion, Eagle Radiator in Huntington Park appears to be an auto repair station specializing in radiator and cooling system services. While one customer reports a positive experience with professional and helpful service for a thermostat replacement, another customer describes a very negative encounter involving warranty issues and a refusal to rectify a problem. Local users considering Eagle Radiator should weigh these contrasting experiences and potentially seek further information or clarification regarding their warranty policies and customer service practices before making a decision. It may be prudent to inquire specifically about the handling of warranties and to seek detailed explanations of any repair work undertaken.