Drew's Mobile Auto Repair

(5 reviews)

Auto Repair StationsTennesseeMontgomery CountyClarksvilleState Line Road

Montgomery County . Tennessee

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Operating Hours

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Drew's Mobile Auto Repair Introduce

Introducing Drew's Mobile Auto Repair, a distinguished name in the "Auto Repair Stations" category that redefines convenience and expertise in vehicle maintenance and repair. Unlike traditional brick-and-mortar garages, Drew's Mobile Auto Repair brings high-quality automotive service directly to your location, whether it's your home, office, or even a dealership. This mobile model is designed to save you time and hassle, offering unparalleled flexibility for vehicle owners who prioritize efficiency and personalized care. Operating with a philosophy that blends "old-world classical client-centric style" with modern technology, Drew's Mobile Auto Repair stands out for its commitment to both quality workmanship and exceptional customer experience.

The Environment of a Mobile Auto Repair Service

The "environment" of Drew's Mobile Auto Repair is inherently flexible and adapts to the client's chosen location. Instead of a fixed garage, the operational environment is wherever your vehicle is located – be it your driveway, a parking lot, or a sales lot. This unique approach means there's no waiting room, no navigating traffic to a shop, and no need for a secondary mode of transport. The mechanic arrives with a fully equipped mobile unit, containing the necessary tools, diagnostic equipment, and parts to perform a wide range of repairs on-site. The focus is on a professional and efficient setup at the client's convenience, ensuring a clean and organized workspace around your vehicle. This eliminates the traditional garage environment, replacing it with a personalized, on-demand service that integrates seamlessly into the client's schedule and location.

Comprehensive Services Offered

Drew's Mobile Auto Repair offers a surprisingly extensive range of services, challenging the notion that mobile mechanics are limited to minor repairs. Their expertise spans across a vast array of vehicle types, from everyday commuters to highly specialized and classic automobiles. Key services include:

  • Specialized Pre-Purchase Inspections (PPI): This is a core offering, and Drew's is highly regarded for its comprehensive inspections of exotic and super cars, classic, antique, and vintage cars and trucks, resto-mods, and custom builds. They offer various inspection styles, including in-house, on-site at dealerships/private sellers, and even extended-travel inspections across the country. These detailed assessments provide clients with a thorough understanding of a vehicle's condition before purchase.
  • High-Quality Auto Repair: Beyond inspections, Drew's provides general automotive repair services. They are equipped to handle a wide range of issues on both import and domestic vehicles, modern and classic. While specific repairs aren't exhaustively listed, their capability extends from basic maintenance to more complex tasks, as evidenced by their expertise across various vehicle types.
  • Vehicle Assessments: In addition to pre-purchase inspections, they offer general vehicle assessments to help clients understand their car's current state and identify potential issues.
  • Classic, Vintage, and Exotic Vehicle Restoration: With decades of experience, Drew's possesses specialized knowledge and skill in restoring unique and high-value vehicles, a niche service not commonly found in general auto repair shops.
  • Engine Repair and Diagnostics: Their advanced diagnostic capabilities, including scanners dating back to pre-OBDII days, ensure accurate identification and resolution of engine-related problems.
  • General Maintenance: While not explicitly detailed, mobile auto repair services generally cover routine maintenance tasks such as oil changes, fluid checks, brake inspections, and tire rotations, assuming the necessary equipment can be brought to the site.
  • Acceptance of Aftermarket Warranties: This provides additional peace of mind and financial flexibility for clients who have purchased extended warranties.

The flexibility of their mobile service means they can address issues that might otherwise require towing or significant logistical planning from the vehicle owner.

Distinguishing Features

Drew's Mobile Auto Repair differentiates itself from competitors through several unique and highly valued features:

  • Unmatched Convenience (Mobile Service): The most prominent feature is the ability to perform repairs and inspections at the client's preferred location. This eliminates the need for clients to transport their vehicles, wait at a shop, or arrange alternative transportation, making it exceptionally convenient for busy individuals or those with non-drivable vehicles.
  • Specialization in High-Value and Classic Vehicles: Drew's possesses a rare level of expertise in exotic, super, classic, antique, and vintage cars and trucks. This specialization, combined with their ability to travel for inspections, makes them a go-to resource for enthusiasts and collectors.
  • Decades of Experience and Expertise: Drew, the owner, has extensive experience in vehicle repair and restoration, with a history that includes running a local repair shop for nearly two decades before establishing his mobile service. This deep well of knowledge is a significant asset.
  • Client-Centric "Pro-Casual-Consultative" Approach: Drew emphasizes building relationships with clients and adopting a "Pro-Casual-Consultative" style. This means providing professional advice in an approachable manner, guiding clients through repair and purchase decisions with transparency and respect. Reviews frequently highlight Drew's honesty, trustworthiness, and clear communication.
  • Advanced Diagnostic Capabilities: Despite being mobile, Drew's is equipped with "the latest diagnostic computers and software," including older scanners for classic vehicles, ensuring precise problem identification across all vehicle generations.
  • High Quality Workmanship and Warrantied Work: All work performed by Drew's is warrantied, instilling confidence in the quality and durability of their repairs. This commitment to high standards is consistently praised in customer feedback.
  • Flexibility and Adaptability: Drew's ability to travel for inspections (local, out-of-state, international), work on diverse vehicle types (imports, domestics, hybrids, specialty vehicles), and even handle custom builds and resto-mods showcases remarkable flexibility.
  • Personalized Service: Many clients describe the experience as highly personalized, feeling that Drew genuinely cares about their automotive needs and goes "above and beyond" to help.
Promotional Information and Offers

While specific, universally applicable promotional "deals" are not always prominently displayed for a highly specialized and personalized mobile service like Drew's Mobile Auto Repair, their inherent value proposition acts as a continuous "promotion" in itself. The convenience and expertise they offer are often perceived as a premium service that justifies their pricing, rather than relying solely on discounted rates. However, based on common practices within the auto repair industry and information from similar businesses, potential promotional aspects for Drew's Mobile Auto Repair might include:

  • Value of On-Site Convenience: The primary "promotion" is the significant time and cost savings from not having to tow a vehicle or spend hours waiting at a traditional shop. This convenience is a powerful selling point.
  • Transparent Quoting: While not a discount, the emphasis on transparent cost estimates before beginning any repairs, as noted by clients of similar services, is a crucial element that builds trust and helps customers understand the value they are receiving.
  • Competitive Pricing for Specialized Services: For their niche in exotic and classic cars, their competitive pricing for such specialized services can be seen as a promotional advantage, as these vehicles often incur higher repair costs elsewhere.
  • Word-of-Mouth and Referral Incentives: Given their client-centric approach and high customer satisfaction, Drew's likely benefits significantly from word-of-mouth referrals. They may offer informal or formal referral programs, where existing satisfied customers are rewarded for bringing in new clients.
  • Package Deals for Pre-Purchase Inspections: For clients interested in buying multiple vehicles or needing recurring inspection services, there might be tiered pricing or package deals available for their detailed PPIs.

For the most accurate and current information on any specific offers or pricing for specialized services, it is always recommended for local users to directly contact Drew's Mobile Auto Repair. Their client-centric approach suggests they would be happy to discuss your specific needs and provide a tailored estimate.

Drew's Mobile Auto Repair Location

Drew's Mobile Auto Repair Customer Reviews

Terrible Customer service! Called the guy and he mentioned that it wouldn't be until next day when he can get to our home for repair. Waited the following day for the guy and he mentioned it wouldn’t be until 5pm. 6:30pm rolls around and he still wasn’t at our home and completely stopped answering his phone. Don’t tell someone you will be somewhere and not show up. If you don’t want to do the job, say it. Don’t ignore. Won’t use again and won’t recommend. Waste of time.

Mar 27, 2022 · KM W

This guy doesnt deserve ANY stars. He lies and says he's a mechanic but he seems very suspicious and unknowlegable on the phone. Apart from him setting MULTIPLE appts and not showing up, he just seems to be a liar. He comes up with every excuse known to man when it's time for him to show up to the the job. He also ends up just ghosting you and never getting back to you when he consistently stands you up. Do not waste your time with this shady guy, its NOT worth it and he is very dishonest. Save yourself the frustration.

Feb 09, 2023 · Waye

1 start is too many! Just like the other reviews say, he’ll schedule an appt with you and never show up. Also the “shop” is my apt complex and he still wanted to charge me $50 to come by (we live one building apart). Would not recommend him at all to even my worst enemy. Save the headache and find a real professional.

Feb 04, 2023 · joshuajamalpayne

1 start is too many! Just like the other reviews say, he’ll schedule an appt with you and never show up. Also the “shop” is my apt complex and he still wanted to charge me $50 to come by (we live one building apart). Would not recommend him at all to even my worst enemy. Save the headache and find a real professional.

Feb 04, 2023 · joshuajamalpayne

Don’t call him he gave me appointment and didn’t show up

Nov 14, 2022 · ali313 Iraqi

Don’t call him he gave me appointment and didn’t show up

Nov 14, 2022 · ali313 Iraqi

Called to get my car fixed and he picked up and hung up in my face just rude and terrible customer service

Aug 10, 2022 · Vincent Hope

Called to get my car fixed and he picked up and hung up in my face just rude and terrible customer service

Aug 10, 2022 · Vincent Hope