Drellishak's Auto Care

- Overview
- Intro
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- +1 440-779-7755
- drellishaksfairview.com
- 22690 Lorain Rd, Fairview Park, OH 44126, USA
Operating Hours
Drellishak's Auto Care Introduce
Within the vital 'Auto Repair Stations' category, Drellishak's Auto Care stands out as a well-established and highly-regarded automotive service provider located at 22690 Lorain Rd, Fairview Park, OH 44126, USA. With a legacy spanning over 70 years, this family-owned business has built a strong reputation for its commitment to honesty, fairness, and quality workmanship. Serving the Greater Cleveland Area, particularly Fairview Park, Drellishak's Auto Care is more than just a repair shop; it's a trusted partner for local car owners seeking reliable and transparent vehicle maintenance and repair.
The environment at Drellishak's Auto Care reflects its long-standing commitment to customer satisfaction and efficient service. Upon entering, visitors will likely find a welcoming reception area where they can easily communicate with the service team. The atmosphere is that of a professional yet approachable local business, where personal relationships with customers are clearly valued. The service bays, while functional and equipped for a wide range of repairs, are maintained with a focus on organization and cleanliness, indicative of the care taken with each vehicle. While not a flashy, ultra-modern facility, the emphasis is on practical efficiency and reliable operation, ensuring that the technicians have the necessary tools and space to perform their work effectively. The shop hours, typically Monday through Friday from 9:00 AM to 6:00 PM, cater to the convenience of their local clientele, with the added benefit of allowing customers to drop off their vehicles the night before a scheduled appointment, a feature highly appreciated by busy individuals.
Drellishak's Auto Care offers a comprehensive suite of services, firmly establishing its place as a full-service 'Auto Repair Station' capable of handling a diverse array of automotive needs for both domestic and foreign vehicles. Their commitment to serving "every need – from routine maintenance to complete engine replacements" is evident in their service list. Popular services include:
- Original Equipment Manufacturer (OEM) Key Programmer: This specialized service covers key programming for Chrysler, GM, and Ford vehicles, a crucial offering for modern car owners.
- Air Conditioning Systems: Full diagnostics, repair, and maintenance for vehicle AC systems to ensure comfort in all seasons.
- Brakes: Comprehensive brake services, including inspection, repair, and replacement of brake components to ensure vehicle safety.
- E-Check Compliance: Assistance with vehicle emissions testing and related repairs to ensure compliance with local environmental regulations.
- Tires (XPress Tire Dealer): As an XPress Tire Dealer, they offer tire sales, installation, repair, rotation, and balancing, catering to essential tire maintenance needs.
- Transmission Servicing: Maintenance and repair for vehicle transmissions, crucial for smooth vehicle operation.
- Engine Installs: Capable of performing complete engine replacements.
- Major/Minor Engine Repairs: Addressing a wide spectrum of engine issues, from complex diagnostics to specific component repairs.
- Oil Changes: Routine oil and filter changes, a fundamental aspect of preventative maintenance.
- Power Steering: Diagnosis and repair of power steering systems.
- Routine Maintenance: General preventative services designed to keep vehicles in optimal running condition.
- Safety Checks: Thorough inspections to ensure the vehicle meets safety standards.
- Suspension: Repair and replacement of suspension components for a smooth and controlled ride.
- Tune-ups: Regular engine tune-ups to improve performance and fuel efficiency.
- Water Pumps: Repair and replacement of faulty water pumps, vital for engine cooling.
The breadth of these services underscores Drellishak's ability to be a "lifelong partner in maintaining your family's cars," as highlighted in their commitment to vehicle safety and longevity.
What truly sets Drellishak's Auto Care apart, and consistently emphasized in customer feedback, are its core features rooted in integrity and customer focus. Foremost among these is their unwavering commitment to honesty and fairness in pricing. Real customer testimonials frequently praise the shop for not "gouging" them or trying to "sell you extra services that you don't need." One customer explicitly states, "I went to Drellishaks and they were so honest and upfront and only charged me 30 which was the time it was on the lift. This is what I call fair the rest of these price gougers belong in jail." This dedication to transparent and reasonable pricing builds immense trust. Secondly, the business prides itself on being a family-owned and operated establishment, a feature that often translates into a more personalized and caring customer experience. Customers report feeling "genuinely cared for" and treated "like family." The staff, including "knowledgeable office staff" and competent technicians, are frequently lauded for their excellent communication skills, "working with" customers, and "always helpful" demeanor. The ability to drop off a car the night before an appointment is another highly valued feature, providing significant convenience for customers with busy schedules. Furthermore, Drellishak's states its commitment to using "parts from reputable brands," ensuring the quality and longevity of their repairs. Their "Quality Promise" also highlights their dedication to a "stress-free experience to both new and returning customers." The shop's long-standing presence (over 70 years) in the community further speaks to its reliability and consistent quality of service, making it a dependable choice for automotive care in Fairview Park.
While specific, time-sensitive promotional offers from Drellishak's Auto Care are not extensively detailed in general public information, their operational model and customer feedback strongly suggest a consistent promotional approach centered on value and transparent pricing rather than temporary discounts. The recurring theme in customer reviews is that Drellishak's inherently offers "fair prices" and "reasonable cost" for services, which acts as a continuous "promotion" in itself. Their commitment to providing "estimates... with no cost or obligation" is a standing offer that encourages customers to seek their expertise without initial financial commitment. This transparency is a key element of their customer acquisition and retention strategy. Given their long history and positive reputation, their primary "promotional information" is often word-of-mouth and the established trust they have built within the community. Unlike larger chains that might rely on national advertising campaigns with rotating specials, Drellishak's reputation for being "honest and reliable" and providing "quality work" at "fair and honest" prices serves as their most powerful and consistent promotional tool. This aligns perfectly with their stated goal of "building relationships with the owners of the cars we service" and earning "your business for life." For local users, the assurance of getting a fair deal and expert service from a trusted family business often outweighs the appeal of temporary, large-scale discounts found elsewhere. Customers are likely to learn about Drellishak's through recommendations from friends, family, and online reviews, all of which consistently highlight their inherent value proposition.
Drellishak's Auto Care Photos
Drellishak's Auto Care Location
Drellishak's Auto Care Customer Reviews
The most honest auto shop I have found in a long time. I had one easy part to put on and after all these places were trying to gouge me with 150-200 for a 15 minute job. I went to Drellishaks and they were so honest and upfront and only charged me 30 which was the time it was on the lift. This is what I call fair the rest of these price gougers belong in jail. If you want a family owned business that is fair and honest you cant go wrong with Drellishaks.
Mar 11, 2024 · Kenny Stumpf
I've never had a problem here. I've taken my car in several times and they are always helpful. They communicate well and work with you. I won't go anywhere else. It's also convenient that you can drop your car off the night before the day your appointment is.
Sep 12, 2023 · Matt Shugrue
I recently stopped in with a walk in regarding noise in my wheels. I was graciously told that it may be several days to a week till they can take a look at my car, which was not a concern I had, and I appreciated the honesty. Fast forward 24 hours, and I already had my car back. I won't be going anywhere else! Super honest old school mechanic shop.
Nov 06, 2023 · joel loughner
Frank and Debbie at Drellishak's have been my go to place for my vehicle repairs for over 20 years. Over the years they have taken care of all my cars and trucks and my children's vehicles. It has always been reassuring to me that their honesty about what needs to be done, truly needs to be done. They are the hardest working young couple that I know. You can be rest assured that your repair will be done right the first time and in a timely manner. There is a reason that their parking lot is always full and that is customer loyalty.
Aug 20, 2021 · thomas beck
The communication from Drellishak's is always great and they provide excellent service at a fair rate. No one likes car repairs, so it's difficult to have good customer satisfactiom. The shop is extremely busy with a multiple week backlog (only negative about this place) for a good reason.
Jan 19, 2023 · Raymond Johnston
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