DLC Car Services

DLC Car Services, located at 15 Biltom Rd, White Plains, NY 10607, USA, operates as a significant entity in the transportation sector within White Plains, NY. While the business name "DLC Car Services" and its categorization under "Auto Repair Stations" might initially lead one to believe it offers traditional vehicle repair and maintenance, the comprehensive information available online points to its primary function as a ground transportation service provider, specifically specializing in chauffeured car and limousine services. This means that while they manage and maintain a fleet of vehicles, their core business is providing rides and transportation solutions, not performing general auto repairs for the public.

The environment of DLC Car Services, therefore, would be characterized not by a typical garage or waiting room for vehicle repairs, but rather by a professional dispatch center, a well-maintained fleet of vehicles, and potentially a customer service reception area for booking and inquiries. Their operations are centered around efficient scheduling, professional driving staff, and vehicle presentation. As a long-standing provider of ground transportation in Westchester County, having operated since 1981, they likely maintain a high standard of vehicle cleanliness, comfort, and safety, reflecting their commitment to passenger experience. The address at 15 Biltom Rd serves as their operational base, facilitating dispatch and vehicle preparation.

The core services provided by DLC Car Services are extensive within the ground transportation domain. These include:

• Airport Transportation: A significant portion of their business involves providing exclusive ground transportation to and from Westchester County Airport (HPN), a service they have offered since 1981. This includes both private car and shuttle services.
• Chauffeured Car Services: They offer professional chauffeured rides for individuals and corporations within Westchester County and beyond. This can range from executive transportation to personal travel.
• Limousine Services: As indicated by their former name, D.L.C. Limousine Service, Inc., they provide luxury transportation options, often used for special occasions or business travel.
• Corporate Accounts: DLC Car Services serves corporations, offering reliable transportation solutions for their employees and clients.
• Local Transportation: They cater to local families and visitors within Westchester County, offering a convenient alternative to traditional taxis for various destinations.

The features of DLC Car Services are deeply rooted in its long history and commitment to service excellence. Key features include:

• Long-Standing Reputation: Established in 1981, DLC Car Services has over four decades of experience in the ground transportation industry, building a reputation for reliability and quality.
• Exclusive Airport Provider: Their long-term contract as the exclusive on-site ground transportation provider for Westchester County Airport is a testament to their reliability and adherence to high standards. They are the only company with the security clearance to park on-site and provide curbside service at HPN.
• Diverse Fleet: They maintain a fleet of over 30 vehicles, allowing them to cater to various group sizes and preferences, from individual travelers to larger groups.
• Professional Drivers: Their drivers are trained for safety and professional conduct, ensuring a comfortable and secure journey for passengers.
• Customer-Centric Approach: Founded on the vision of providing "excellence in service each and every time," DLC Car Services emphasizes customer satisfaction. This includes fast response times and competitive rates.
• Family-Owned and Operated: The business began as a family venture and continues to be managed by the founders' daughter, Melissa Thornton, who is committed to upholding the company's legacy of superb service.
• Woman-Owned/Minority-Owned Business: This designation highlights another aspect of their business identity and commitment to diversity.
• No Metered Fares: Unlike traditional taxis, DLC Car Services operates with pre-arranged fares, providing transparency and predictability for customers, particularly for recurring clients where fixed rates might be negotiated.

In terms of promotional information, the very nature of their service—being the exclusive on-site provider for Westchester County Airport—serves as a primary promotional advantage. This visibility and direct access to arriving and departing passengers is a powerful marketing tool. Their long history and reputation in the community also contribute to strong word-of-mouth referrals. For local users in White Plains and Westchester County, the contact numbers, (914) 946-6664 and +1 914-946-6664, are the direct means to inquire about services, book transportation, and learn more about their offerings. Their official website (dlctrans.com) would typically serve as a key resource for detailed service descriptions, online booking, and any current specials or corporate account information. Emphasizing their reliability, safety protocols, and personalized service would be central to their promotional efforts, appealing to individuals and businesses seeking dependable and professional ground transportation.