Direct Collision

Please don’t take your vehicle here. They did the estimate of $4400.97 but when I went to pick up my car the cost was $9300.79 without prior notice of increase or call to let me know the cost. The vehicle was just damaged from end the hood was fine and the engine, radiator. See attached photos. I believe this was insurance scam again, the insurance should stop trusting dealership for repairs.

Oct 31, 2024 · Fredy hyne

Matt & team did a great job fixing the deer strike damage on my Subaru Legacy. Other shops had weeks-long backups just to get started on the work, but Matt got us in quickly and finished the job in just a few days. He worked with us to ensure our insurance covered everything they should. The car is as good as new!

Dec 29, 2023 · Tom Gabalski

Best in Central Ohio! Amazing experience. Great sense of humor. Super service. My insurance company was very difficult to work with but you and your Team were fantastic. Supervisor Mike, Hanna & Tricia were all just great. I wanted to drop off a case of beer but didn’t want to get anyone in trouble. I will never buy or get service from anyone else but Performance. We have bought several vehicles from Performance Lexus in Cincinnati and now Performance Toyota is our go to in Columbus, Ohio. Thank you all! The car looks brand new! Kindness - Shannon P. Weimerskirch

Sep 28, 2024 · Shannon P. Weimerskirch

I took my Volkswagen here because I had a small accident and it was a top option among the shops my insurance offered. Everything went smoothly and my vehicle was returned to me looking brand new! I cannot express enough how nice it was to have such a smooth and wonderful experience after working with some really bad shops in my past. Thank you to all the guys with Drive Direct and Direct Collision!!

Jun 07, 2023 · Jason Galloway

Had my front bumper replaced due to it being pulled away from the frame. Their estimate was lower than others (by $100-700), they got me in within 2 weeks of scheduling, and they finished on time within 4 days as planned. Really great experience and they did an excellent job.

Sep 08, 2023 · Michael Wilt