Dan & Chuck's Kar Kare LLC

Dan & Chuck's Kar Kare LLC ico

(203 reviews)

Auto Repair StationsMichiganWayne CountyWest 6 Mile Road

Wayne County . Michigan

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Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed

Dan & Chuck's Kar Kare LLC Introduce

Dan & Chuck's Kar Kare LLC, located at 27272 W 6 Mile Rd, Redford Township, MI 48240, USA, is a reputable "Auto Repair Station" that has earned strong recommendations from its clientele for its honest, thorough, and efficient automotive services. While they handle a range of general car maintenance and auto maintenance, including oil changes, as indicated by external information, their customer reviews particularly highlight their expertise in alignments and comprehensive vehicle inspections. They can be reached by phone at (313) 531-8813 or mobile at +1 313-531-8813, providing accessible communication for local users seeking reliable car care.

Environment and Customer Experience

The environment at Dan & Chuck's Kar Kare LLC is consistently depicted as one of professionalism, clarity, and genuine helpfulness. Customer testimonials repeatedly praise the staff, particularly "Joe," for providing "amazing service" and being "super helpful." This suggests a welcoming and approachable atmosphere where customers feel comfortable asking questions and trust the advice they receive. The emphasis on efficiency is clear, with services performed "quickly and with great precision." Beyond just performing the requested service, the team goes "above and beyond" by proactively spotting and communicating "other issues with my vehicle that I didn't even know about." This level of thoroughness and transparency contributes significantly to a positive customer experience, building a strong sense of trust and reliability. Even when they refused a service (alignment) because a prior issue (tire problem) needed addressing, their guidance and willingness to offer a "great deal" upon return speaks volumes about their customer-first approach and integrity. This fosters long-term relationships and transforms first-time visitors into loyal customers, indicating an establishment that values honesty over immediate profit.

Comprehensive Services and Features

As an "Auto Repair Station," Dan & Chuck's Kar Kare LLC offers a range of services, with particular strengths highlighted by customer feedback:

  • Wheel Alignment: This appears to be a core specialization, as both reviews mention coming in for an alignment. The service is described as being performed "quickly and with great precision," and one customer was "very satisfied with my front end alignment" on their Jeep Grand Cherokee, where the "exact status of the alignment on the monitor" was shown. Proper wheel alignment is crucial for tire longevity, fuel efficiency, and safe vehicle handling. They offer both two and four-wheel alignments.
  • Thorough Vehicle Inspections: A significant feature is their proactive approach to identifying additional vehicle issues. As one customer noted, they "spotted other issues with my vehicle that I didn't even know about." This suggests a comprehensive inspection process that extends beyond the immediate requested service, providing customers with a fuller picture of their vehicle's health.
  • Tire Issue Diagnosis and Guidance: In one instance, they "refused because I had a tire issue that needed to be addressed first." This demonstrates their commitment to doing work "right" and prioritizing necessary repairs. They then "pointed me in the right direction to get it fixed," showcasing their helpfulness and expertise even when they aren't performing the direct repair.
  • General Car Maintenance: While reviews specifically laud alignment, other external information indicates they also provide general car maintenance and auto maintenance services, including oil changes. This suggests they can handle a variety of routine service needs.
  • Auto Parts and Goods (Indirectly): As an auto repair station, they would naturally use and supply various auto parts necessary for their repairs, such as alignment components, tire-related parts, and fluids for oil changes. While they may not operate as a retail auto parts store, the cost of these essential "goods" is integrated into their service pricing.

The "top-quality work" and "incredibly efficient" nature of their services are consistently praised, emphasizing their commitment to high standards and quick turnaround times.

Key Features and Strengths

Dan & Chuck's Kar Kare LLC distinguishes itself through several key features that contribute to its strong reputation and customer loyalty:

  • Honesty and Integrity: This is perhaps their most prominent strength. Customers explicitly commend their "honest and thorough service" and the fact that they "didn't try to push unnecessary products." This transparency builds immense trust, which is invaluable in the auto repair industry. Another external review mentions they were "expecting to pay at least 400.00" for a repair, but were charged "25.00!" because a wire had been taken loose by another facility, highlighting their exceptional honesty.
  • Exceptional Customer Service: The consistent praise for Joe and the team's helpfulness, respectfulness, and positive interaction creates a highly customer-centric environment. They make customers feel valued and well-informed throughout the repair process.
  • Precision and Quality Workmanship: Services like alignments are performed "with great precision" and are described as "top-quality," indicating a high standard of technical expertise and attention to detail.
  • Efficiency and Timeliness: Repairs are performed "quickly" and efficiently, respecting the customer's time. One customer noted that the service was "performed promptly and thoroughly."
  • Proactive Problem Identification: Their willingness to "spot other issues" demonstrates a comprehensive and responsible approach to vehicle health, benefiting customers by identifying potential problems before they escalate.
  • Reliability: The recurring theme of "reliable" and being "a 10/10 shop" for those "looking for something local and reliable" underscores their consistency in delivering quality service.
  • Fair Pricing: One review noted "Great prices" and that the cost was "below what the chains quoted saving me some doe and was probably faster as well." Another mentioned getting a "great deal on my services since I had to come back," indicating a commitment to fair and competitive pricing.
Promotional Information and Recommendations

While specific current promotional offers are not detailed, the strong customer testimonials serve as the most compelling form of promotion for Dan & Chuck's Kar Kare LLC. Their commitment to honesty, quality, and customer service is their most valuable asset. They have even offered deals on platforms like Groupon for wheel alignments, indicating a willingness to provide value through special offers.

Dan & Chuck's Kar Kare LLC is highly recommended for local users in Redford Township, MI, and the surrounding areas who are seeking:

  • Professional and precise wheel alignment services.
  • Thorough vehicle inspections that proactively identify potential issues.
  • An auto repair shop that prioritizes honesty and transparency, never pushing unnecessary services.
  • Friendly, respectful, and helpful staff who communicate clearly about repairs.
  • Efficient and timely service without compromising on quality.
  • A reliable and trustworthy local mechanic for general car maintenance needs, including oil changes and other repairs.

Prospective customers are encouraged to visit Dan & Chuck's Kar Kare LLC at 27272 W 6 Mile Rd, Redford Township, MI 48240, USA, or contact them at (313) 531-8813 or +1 313-531-8813 to schedule an appointment, discuss their vehicle's needs, or get an estimate. The overwhelming positive feedback suggests they are a go-to choice for dependable and honest car care in the community.

Dan & Chuck's Kar Kare LLC Photos

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Dan & Chuck's Kar Kare LLC Location

Dan & Chuck's Kar Kare LLC Customer Reviews

I brought my car to Dan & Chuck's Kar Kare LLC for an alignment and was assisted by Joe, who provided amazing service. Not only did they perform the alignment quickly and with great precision, but they also went above and beyond by spotting other issues with my vehicle that I didn't even know about. Their work is top-quality, and they're incredibly efficient. Highly recommend them if you want honest and thorough service done right.

May 06, 2025 · P K

Great service and Joe was super helpful. Came in for an alignment and they refused because I had a tire issue that needed to be addressed first. They pointed me in the right direction to get it fixed and gave me a great deal on my services since I had to come back. 10/10 shop if you’re looking for something local and reliable.

May 02, 2025 · Jory Teague

Recommended to everyone for fast professional friendly service better than anywhere else. I can always rely on Dan & Chuck's Joe saved my engine. Joe always knows what is best to really help with all your vehicle needs. He saved 2 of my cars to keep me going and Joe helped me learn what to expect with exactly what I was looking at. He will tell you the truth and show you exactly why. Listen to Joe, take his advice. Highest quality service, workmanship and care!!! Every time!

Aug 20, 2024 · R D

I went here because I purchased a groupon for a wheel alignment and i’ll most definitely be back for my car needs. Joe at the front was so friendly and knowledgeable. They were very busy but still got my car done in the amount of time they quoted. It seemed like they had a lot of regulars and great relationships with their customers. Overall, I was very impressed and my car is driving so much better now. Highly recommend!

Jan 21, 2025 · Tiffany Elizabeth

Was my first experience with this establishment. Everything went very well, Joe is a pleasure to deal with. I will be going back for routine maintenance so will update review as needed but so far very pleased.

May 11, 2025 · John Robtoy