Dale James Ford, Inc. Service

(1 reviews)

Auto Repair StationsOhioWayne CountyApple CreekWest Main Street

Wayne County . Ohio

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Dale James Ford, Inc. Service Introduce

For local users who own Ford vehicles and seek specialized, certified care, Dale James Ford, Inc. Service stands as a premier "Auto Repair Station." As an authorized Ford dealership service center, this establishment is specifically designed to provide maintenance, diagnostics, and repairs for Ford cars, trucks, and SUVs. Its classification as an "Auto Repair Station" accurately reflects its dual role: supplying genuine Ford parts and offering a comprehensive suite of services performed by technicians factory-trained in Ford vehicle specifics, ensuring that vehicles receive the precise care they need to maintain their performance, safety, and warranty.

The environment at Dale James Ford, Inc. Service is indicative of a modern, professional automotive dealership. Upon arrival, customers are greeted by a clean, well-lit, and comfortable waiting area. This space typically includes amenities such as complimentary Wi-Fi, refreshments, and comfortable seating, aiming to make the waiting experience as pleasant as possible. The service bays themselves are state-of-the-art, equipped with specialized tools and diagnostic equipment designed specifically for Ford vehicles. This includes advanced technology for intricate engine diagnostics, transmission work, and electrical system repairs. The overall atmosphere emphasizes efficiency, precision, and adherence to manufacturer standards. The service department staff, from advisors to technicians, are trained to provide clear communication, transparent explanations of services, and a professional demeanor, aiming to build trust and ensure customer satisfaction. The presence of a long-standing business, in operation since 1928, also lends a sense of established reliability and community focus to the environment.

The services offered by Dale James Ford, Inc. Service are comprehensive and specifically tailored for Ford vehicles. As an authorized "Auto Repair Station," their core offerings include all forms of routine maintenance, such as regular oil and filter changes, tire rotations, fluid checks and flushes, and multi-point inspections to ensure optimal vehicle health. They perform crucial brake inspections and repairs, utilizing genuine Ford parts for optimal performance and safety. Their expertise extends to advanced diagnostics, addressing issues indicated by the "check engine" light and other warning indicators. They handle major mechanical repairs, including engine and transmission diagnostics, repair, and replacement, all performed according to Ford's rigorous standards. Furthermore, they provide essential services like wheel alignments, battery testing and replacement, air conditioning service, and exhaust system repairs. A significant advantage is their ability to perform all warranty repairs and recall services, ensuring that covered issues are addressed without cost to the owner and that safety recalls are promptly handled. Many Ford service centers also offer specialized services like tire sales and installation with a wide selection of approved tires for Ford models. Their ultimate goal is to maintain the reliability, safety, and resale value of Ford vehicles.

Several key features distinguish Dale James Ford, Inc. Service. Chief among these is their status as an authorized Ford dealership service center. This means they exclusively use Genuine Ford Parts, which are designed to fit perfectly and maintain the original performance and safety specifications of the vehicle. Their technicians are Ford factory-trained and certified, possessing in-depth knowledge of Ford's specific technologies, systems, and repair procedures, which goes beyond what many independent shops can offer. This specialized expertise is critical for handling the complexities of modern Ford vehicles, especially those equipped with advanced driver-assistance systems (ADAS) or hybrid/electric powertrains. Another significant feature is their integration with FordPass Rewards, allowing customers to earn and redeem points for service, parts, and even new vehicle purchases, adding significant value. They often offer convenient services like Ford Mobile Service, where certified technicians can perform routine maintenance (like oil changes, brake services, tire rotations, and even some recalls) at the customer's home or workplace, and Ford Pickup & Delivery Service, where they collect the vehicle, service it, and return it. These amenities greatly enhance customer convenience, minimizing disruption to their daily lives. The commitment to customer satisfaction is evident in their transparent communication about repairs and pricing, ensuring customers feel informed and confident in the service they receive.

In terms of promotional information, Dale James Ford, Inc. Service actively provides various offers designed to benefit Ford owners. These promotions are typically advertised on their official website and through Ford's national programs. Common promotional offerings include tire rebates when purchasing a set of four approved tires, often accompanied by FordPass Rewards bonus points. For example, specific rebates may be available for brands like Goodyear, Cooper, Michelin, or BFGoodrich, along with additional FordPass Rewards points. They frequently offer promotions on Motorcraft® or Omnicraft® parts, such as rebates on tire pressure monitoring sensors. While general repair discounts may vary, they often have ongoing specials on routine maintenance services like oil changes, brake service, and battery checks. Customers are encouraged to check the "Service Coupons" or "Featured Specials" section on their website, as these are regularly updated with current offers. Beyond direct discounts, the availability of FordPass Rewards Points for service and parts purchases acts as a continuous promotional incentive, rewarding customer loyalty. The convenience features like Ford Mobile Service and Pickup & Delivery, though sometimes requiring specific eligibility or conditions, are also promoted as valuable benefits that save customers time and effort. For the most accurate and up-to-date promotional information, local users are best advised to visit the official Dale James Ford, Inc. Service website or contact their service department directly.

Dale James Ford, Inc. Service Location

Dale James Ford, Inc. Service Customer Reviews

Took my fleet truck in for new plugs and a radiator flush with an appointment on a Thursday told me it would be done by Friday. Called Friday and was informed it wasn't done. Came back Monday and they were putting brakes on it without calling or asking me. And an oil change 1000 miles early when I made no mention of changing the oil. Wouldn't recommend. I was without my tools and equipment for the weekend and Monday because they were milking if through the fleet company.

Sep 20, 2021 · John W.