Custom Auto Body

Custom Auto Body ico

(8 reviews)

Auto Repair StationsPennsylvaniaErie CountyErieWest 21st Street

Erie County . Pennsylvania

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Custom Auto Body Introduce

For the residents of Erie, Pennsylvania, and the surrounding areas, when the unexpected happens and your vehicle sustains damage, finding a reliable and skilled auto body repair shop is paramount. Within the platform category of Auto Repair Stations, Custom Auto Body stands out as a dedicated local provider specializing in comprehensive auto body and collision repair services. More than just fixing dents and scratches, Custom Auto Body aims to restore your vehicle to its pre-accident condition with meticulous attention to detail, expert craftsmanship, and a commitment to customer satisfaction.

Located at 1413 W 21st St in Erie, PA, Custom Auto Body provides a professional environment where customers can feel confident in the care their vehicles will receive. While specific details about the shop's interior aesthetics are not provided, a reputable auto body shop like Custom Auto Body typically maintains a clean and organized facility. This reflects their commitment to quality workmanship and attention to detail throughout the repair process. You can expect a customer reception area where you can discuss the damage to your vehicle with experienced professionals who will guide you through the repair process, including handling insurance claims.

As a specialized entity within the Auto Repair Stations platform category, Custom Auto Body offers a range of services focused on restoring vehicles to their pre-accident condition. Their core services include collision repair, which involves addressing structural damage, frame straightening, and body panel replacement. They are also experts in auto painting, ensuring a seamless color match and a flawless finish to restored or replaced panels. Dent repair, bumper repair, and scratch removal are also likely offered to address less extensive damage. Based on customer reviews, Custom Auto Body demonstrates proficiency in working with various vehicle types, including aluminum body vehicles, which require specialized techniques.

Several key features distinguish Custom Auto Body as a premier choice for auto body repair in the Erie area. One of their standout features, highlighted in customer testimonials, is their advocacy for the customer when dealing with insurance companies. They are willing to go the extra mile to ensure that your vehicle is repaired with new, high-quality parts, even when insurance companies may prefer less expensive alternatives like used parts. This dedication to using quality materials ensures a superior and more durable repair, ultimately benefiting the customer in the long run.

Another significant feature is the high quality of their workmanship. Customers consistently praise the flawless results of their repairs, with one reviewer stating their car was returned in "perfect condition" in less than two weeks after hitting a deer. Another customer with an aluminum-bodied Ford F-150, a vehicle noted as "difficult to work on," expressed complete satisfaction with the front-end repair, emphasizing the shop's expertise and timely service. This positive feedback underscores the skill and experience of the technicians at Custom Auto Body.

Timeliness is also a notable feature of Custom Auto Body's service. The ability to return a vehicle in "less than 2 weeks" after a significant collision, while also fighting for new parts with the insurance company, demonstrates efficiency and effective project management. Furthermore, customers have explicitly mentioned the helpfulness and knowledge of the staff, indicating a commitment to excellent customer service throughout the repair process.

While specific promotional information is not provided in the reviews, the positive feedback regarding "very competitive prices" suggests that Custom Auto Body offers its high-quality services at fair and reasonable rates. This combination of quality workmanship and competitive pricing makes them an attractive option for auto body repair needs in Erie. Local residents are encouraged to contact Custom Auto Body directly at (814) 520-3171 or +1 814-520-3171 to inquire about their services and obtain estimates for their specific repair needs.

In conclusion, Custom Auto Body, located at 1413 W 21st St in Erie, PA, stands as a highly recommended auto repair station specializing in auto body and collision repair. Their commitment to fighting for their customers with insurance companies, utilizing high-quality parts, delivering exceptional workmanship in a timely manner, and offering competitive prices makes them a trusted partner in restoring your vehicle after an accident. The positive reviews from satisfied customers underscore their expertise and dedication to providing the best possible auto body repair experience in the Erie area. If you're in need of collision repair or auto body services, reaching out to Custom Auto Body is a step towards getting your vehicle back to its pre-accident condition with confidence.

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Custom Auto Body Customer Reviews

I hit a deer and in less than 2 weeks had my car back in perfect condition. The insurance company wanted to put used parts on my 2 year old car and they fought for me and got all new parts and even pointed out damage the adjuster missed. Very competitive prices and high quality work. I highly recommend this place I had never heard of them before but they will now be my go to shop!

Sep 29, 2017 · Augsome

I had a hit and run on my 2016 ford F 150 aluminum body, it was a difficult truck to work on apparently. I brought it to custome auto body, they were more than helpful knew exactly how to fix my front end right. Did it in a timely fashion, I couldn't be more happy with the work. I recommend anyone to go here the best experience I've had with any company in a while

Jun 07, 2017 · John Paolella

I was in today I came in around 12 like the guy asked me too the day before, come in I hear people in the back speaking Russian I think I wait patiently for someone to come to the desk which they never did I wait for about half hour before someone walks by and when I said excuse me I didn't even get looked at the man turned on some air machine and walked back to the car he was working on, I decided I'd go Presque Isle Auto Body and Paint which they were closed today (Memorial day) sadly this one the only auto body place open today and all I wanted was an appraisal on a scraped bumper. If this is the way they run their business by ignoring people who walk in then they don't deserve any business of mine.

May 29, 2017 · Michael Lindemuth

This is the ONLY mechanic I trust. Honest work at a fair price, every time.

Dec 03, 2018 · Sean Barron

Great work

Jan 06, 2019 · Tom Marklow