Cross Roads RV Inc

(15 reviews)

Auto Repair StationsIndianaLaGrange CountyTopekaHawpatch Drive

LaGrange County . Indiana

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 260-593-3850
  • www.crossroadsrv.com
  • 305 Hawpatch Dr, Topeka, IN 46571, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 3:00 PM
Saturday Closed
Sunday Closed

Cross Roads RV Inc Introduce

Cross Roads RV Inc. operates as a highly specialized and comprehensive Auto Repair Station, focusing exclusively on recreational vehicles (RVs). Unlike traditional auto repair shops that cater to cars and trucks, Cross Roads RV Inc. is a dedicated hub for everything related to motorhomes, travel trailers, fifth wheels, toy haulers, and more. This specialization positions them as the go-to experts for RV owners seeking sales, maintenance, repair, and a vast selection of parts and accessories. While a manufacturer named "Crossroads RV" builds RVs, Cross Roads RV Inc. (as a dealer/service center) serves as a critical local provider within the "Auto Repair Stations" category for these unique vehicles.

The environment at Cross Roads RV Inc. is tailored to the unique needs of RV owners. You can expect to find large, high-bay service areas capable of accommodating vehicles of all sizes, from compact travel trailers to expansive Class A motorhomes. The workshops are generally well-organized, clean, and equipped with specialized tools and diagnostic equipment designed for RV systems, including electrical, plumbing, HVAC, slide-out mechanisms, and appliance repair. Beyond the service bays, many locations feature a comprehensive showroom displaying new and used RVs for sale, allowing potential buyers to explore various models. There's also typically a dedicated parts and accessories store, resembling a retail space, stocked with items essential for RV living and maintenance. The staff, from sales representatives to service advisors and technicians, are usually knowledgeable about RV-specific issues and are adept at guiding customers through complex choices. The atmosphere is often one of a vibrant community hub for RV enthusiasts, reflecting the lifestyle associated with recreational travel.

As a specialized "Auto Repair Station" within the RV industry, Cross Roads RV Inc. offers an extensive range of services and provides a vast selection of goods for sale. Their core services are centered around the unique requirements of recreational vehicles:

  • Comprehensive RV Repair & Maintenance: This includes routine maintenance such as oil changes (for motorhomes), fluid checks, tire services, and seasonal winterization/de-winterization. More complex repairs cover engine and drivetrain issues (for motorized RVs), brake systems, suspension, and steering.
  • Appliance Repair & Service: Diagnosing and repairing various RV appliances, including refrigerators, ovens, microwaves, water heaters, and furnaces, which are integral to the RV lifestyle.
  • Plumbing & Water Systems: Repairing leaks, servicing water pumps, tanks (fresh, grey, black), and water heaters, ensuring proper functioning of the RV's domestic systems.
  • Electrical Systems (12V & 120V): Troubleshooting and repairing issues with the RV's internal electrical systems, including converters, inverters, batteries, shore power connections, and generators.
  • HVAC Service: Repair and maintenance of roof-mounted air conditioners and furnaces, critical for maintaining comfortable interior temperatures.
  • Slide-Out & Awning Repair: Diagnosing and fixing problems with motorized slide-out rooms and retractable awnings, common points of mechanical failure in RVs.
  • Roof & Leak Repair: Essential services to prevent water damage, including roof resealing, leak detection, and repair of exterior panels.
  • Pre-Purchase Inspections: Offering detailed inspections for prospective RV buyers to identify any underlying issues before a purchase.
  • Collision Repair: Some larger facilities may also offer specialized body and structural repair services for RVs involved in accidents.
  • Customization & Upgrades: Assisting owners with installations of aftermarket accessories, solar panels, satellite systems, and other enhancements.

In terms of "goods for sale," Cross Roads RV Inc. is a significant retail outlet for **RV parts and accessories**. Their parts department is a crucial resource for RV owners, stocking a wide variety of items necessary for repairs, upgrades, and general RV living. This typically includes:

  • Appliance Parts: Components for refrigerators, furnaces, water heaters, and stoves.
  • Plumbing Supplies: Hoses, pumps, fittings, toilets, and water filters.
  • Electrical Components: Batteries, converters, inverters, wiring, and light fixtures.
  • Exterior Parts: Awning replacements, roof sealants, vents, and access doors.
  • Interior Parts: Furniture components, hardware, and various cabin accessories.
  • Tires & Wheels: Specialized RV tires designed for load capacity and durability, along with wheels.
  • Towing Equipment: Hitches, weight distribution systems, and brake controllers.
  • RV Supplies & Maintenance Products: Cleaning supplies, holding tank treatments, covers, and seasonal maintenance kits.
  • Camping & Outdoor Gear: Although not their primary focus, some locations may offer a selection of camping-related items to enhance the RV experience.

The distinctive features of Cross Roads RV Inc. highlight their expertise and commitment to the RV community. Their **specialization in RVs** is a major differentiator; unlike general auto repair shops, their technicians possess specific knowledge and experience with the complex systems found in recreational vehicles. Many locations boast **certified RV technicians** who undergo continuous training to stay updated on the latest RV technologies and repair methods. This specialized expertise is critical for accurate diagnostics and effective repairs.

Another significant feature is their **comprehensive "one-stop shop" approach**, combining sales, service, and parts under one roof. This convenience saves RV owners time and hassle, as they can address all their needs at a single location. The availability of a large **parts department** with a wide inventory is a crucial feature, ensuring quick access to necessary components for both in-house repairs and DIY enthusiasts. Furthermore, customer service often emphasizes **transparency and clear communication**, with service advisors explaining repair processes and costs in an understandable manner. For locations that sell RVs, offering **RV financing** solutions makes purchasing a recreational vehicle more accessible for prospective owners. Their ability to handle various types of RVs, from travel trailers to large motorhomes, showcases their versatility and comprehensive capabilities.

Cross Roads RV Inc. employs a range of promotional activities to reach and serve its specific niche market of RV owners. These promotions often emphasize the unique aspects of RV ownership and the comprehensive solutions they provide:

  • Seasonal Service Specials: Offering discounts on services critical for specific seasons, such as winterization packages before cold weather or A/C checks before summer trips. This encourages preventative maintenance.
  • Parts & Accessories Discounts: Running promotions on popular RV parts (e.g., batteries, sealants, water filters) or essential accessories to encourage sales and assist DIYers.
  • New & Used RV Sales Events: Hosting special sales events or offering promotional financing rates for new or pre-owned RVs to attract buyers, especially during peak buying seasons.
  • Service & Repair Bundles: Creating package deals for common RV maintenance tasks, such as combining an oil change with a multi-point inspection or a roof inspection with a reseal discount.
  • Online Promotions: Utilizing their website and social media to advertise current deals, showcase new inventory, and offer online-exclusive coupons for service or parts.
  • Customer Loyalty Programs: Some locations might offer loyalty programs or discounts for repeat customers, fostering long-term relationships within the RV community.
  • Emphasis on Expertise: Promoting the experience and certifications of their RV technicians, highlighting their specialized knowledge as a key reason to choose their services over a general mechanic.
  • Community Engagement: Participating in local RV shows, rallies, or camping events to connect with RV owners and build brand awareness.
  • Warranty & Guarantees: Highlighting any warranties on parts or labor, providing customers with confidence in the quality of their service.

In summary, Cross Roads RV Inc. functions as a vital and specialized Auto Repair Station, entirely dedicated to the world of recreational vehicles. Through its purpose-built environment, extensive range of RV-specific services, comprehensive parts and accessories department, unique features centered on specialized expertise and convenience, and targeted promotional efforts, Cross Roads RV Inc. serves as an indispensable partner for RV owners, ensuring their adventures on the road are safe, comfortable, and problem-free.

Cross Roads RV Inc Location

Cross Roads RV Inc Customer Reviews

We just paid $150,000 for one of their "luxury" fifth wheels, the Redwood 4200FL, and 4 of the 6 slides were unusable because they didn't install them at the factory with the proper parts!! We have been waiting for a month to get our home back (we are full timers) and Crossroads still hasn't sent all the parts they forgot to install to our dealer!! And the contact I have at Crossroads has left emails unanswered and shown zero remorse for their mistake, much less tried to get this issue resolved quickly so we have a home again.

Jul 12, 2023 · Nicholas Jones

With all the 1 star reviews I doubt crossroads will care about this one but here it goes. We called because we wanted to replace a few interior doors that after a few years the paper cover had started to peel off of. Simple right?? Well when my husband called he was put on hold, it kept saying there were zero calls ahead of him for FORTY MINUTES! But per their recording they were sorry for the high call volume, ummmm, you have zero phone calls according to you, and thats high call volume? Hate to see how these people handle rush hour! He finally hangs up, called back, explains, then gets put back in the queue, and now there are 27 calls ahead of him. So we keep waiting, and waiting, and waiting.... you see where this is going.... guess I'll never get my new doors. Oh well.... so much for dreams. We have left a message for a return call. But I doubt it's a good idea to hold my breath.

May 20, 2024 · Zarina Steward

With all the 1 star reviews I doubt crossroads will care about this one but here it goes. We called because we wanted to replace a few interior doors that after a few years the paper cover had started to peel off of. Simple right?? Well when my husband called he was put on hold, it kept saying there were zero calls ahead of him for FORTY MINUTES! But per their recording they were sorry for the high call volume, ummmm, you have zero phone calls according to you, and thats high call volume? Hate to see how these people handle rush hour! He finally hangs up, called back, explains, then gets put back in the queue, and now there are 27 calls ahead of him. So we keep waiting, and waiting, and waiting.... you see where this is going.... guess I'll never get my new doors. Oh well.... so much for dreams. We have left a message for a return call. But I doubt it's a good idea to hold my breath.

May 20, 2024 · Zarina Steward

We purchase a 2022 Crossroads Volante 310 from Camping World in Strafford, Mo. the 5th wheel at night, when we looked at it, was exactly what we wanted in a floor plan. After the purchase is when we realized how subpar the craftsmanship was on this.. it is very obvious they have no quality control element to their manufacturing.. after pointing things out to Camping world, they said it would be factory warranty, crickets… if I could take this back and get a better quality brand, I would. I will never purchase a Crossroads again!! See pics, there more I could not add!

Jan 21, 2023 · IkaiaTransport Services

We purchase a 2022 Crossroads Volante 310 from Camping World in Strafford, Mo. the 5th wheel at night, when we looked at it, was exactly what we wanted in a floor plan. After the purchase is when we realized how subpar the craftsmanship was on this.. it is very obvious they have no quality control element to their manufacturing.. after pointing things out to Camping world, they said it would be factory warranty, crickets… if I could take this back and get a better quality brand, I would. I will never purchase a Crossroads again!! See pics, there more I could not add!

Jan 21, 2023 · IkaiaTransport Services

Absolute 100% piece of junk. Owned trailer for 5 years now. Winterized and took care of properly. Did notice a damp smell the year after buying it. Upon opening it this year, opened the slide out and walked near the table and fell threw the floor upon further inspection notice the floor is completely rotten from the slide out to the back wall under the bunks. To make matters worse the back wall is rotten as well. This trailer has been a nightmare and after looking and reading on forums I am not the only one this has happened to and had similar problems....... Don't waste you time with any of these rv from cross road

Jul 03, 2023 · Tyson Patterson

Absolute 100% piece of junk. Owned trailer for 5 years now. Winterized and took care of properly. Did notice a damp smell the year after buying it. Upon opening it this year, opened the slide out and walked near the table and fell threw the floor upon further inspection notice the floor is completely rotten from the slide out to the back wall under the bunks. To make matters worse the back wall is rotten as well. This trailer has been a nightmare and after looking and reading on forums I am not the only one this has happened to and had similar problems....... Don't waste you time with any of these rv from cross road

Jul 03, 2023 · Tyson Patterson

We bought a new 2018 zinger by crossroads camper not happy, it did not come with a spare tire so now I have to buy a brand-new spare tire to go with my brand-new camper that didn't come with the drain hose for the sewage. And apparently at the dealership they took the remote to the radio. Just not happy with it. If it came with everything the spare tire for the plumbing the price would've been a fair price. Sincerely yours not too happy in Missouri. P.S and the kitchen table is supposed to be made into the bed and it would not

Jun 07, 2017 · kim steward

We bought a new 2018 zinger by crossroads camper not happy, it did not come with a spare tire so now I have to buy a brand-new spare tire to go with my brand-new camper that didn't come with the drain hose for the sewage. And apparently at the dealership they took the remote to the radio. Just not happy with it. If it came with everything the spare tire for the plumbing the price would've been a fair price. Sincerely yours not too happy in Missouri. P.S and the kitchen table is supposed to be made into the bed and it would not

Jun 07, 2017 · kim steward