Cowan Tire & Auto Service

This is the best place I've found to get my car worked on. Not only are they super knowledgeable with multiple master mechanics on staff but they are truly the nicest guys.

Jan 21, 2025 · Dionna Juzwick

Cowan tire has lost my business, within the last year I have purchased tires and other services well over $2,000, I feel customer satisfaction is not their main concern, from losing my specialty lug socket, to charging me for a tire repair on a tire that couldn’t be repaired, to charging labor to put on lug nuts which has to be done to change a tire, and a seemingly lack of concern for my concerns, they will never see me in their business again. Be warned.

Oct 08, 2024 · William T Westfall

I am absolutely livid. my son, my wife who is 33 weeks and I went to go pick up our vehicle from Cowan tire . I had to replace a water pump. I was told that they drove the vehicle to ensure that everything was fine only for me to get back on Highway 74 back to Shelby and break down several minutes later truck running hot and then having to get a little bit of water back into the system to get it somewhere safe. I’m drenched from the rain and to be absolutely honest, I will never come back to Cowan Tire for any work. I hope if someone is reading this you’re considering this experience. This was absolutely awful. I just want my truck done, right let’s go our separate ways. Thank you Cowan tire.

Nov 29, 2022 · pacedillo1611

Always take my cars here. They will work with you and won't try to fleece you. And the staff is always helpful and friendly.

Feb 06, 2025 · Stephen Hughes

Terrible customer service, high prices. They damaged the part they were asked to install, then had the gall to charge labor to replace the part again. The installed part was destroyed when they removed it, making it impossible to RMA.

Nov 14, 2024 · Telogor

I recently moved to the area and started taking our vehicles to Cowan. The experiences I have had have been extremely professional. It is nice to have a shop that I can trust and know that I will be treated with the upmost respect as a customer. Thank you!

Mar 31, 2025 · John Chastain

BIG shoutout to Cowan Tire and Auto Service. I recently bought a 1995 Jeep Wrangler that had not been driven in a while. It definitely needed to have the engine throughly checked over. They took the best care of my 1995 Jeep Wrangler. They did a 30 point checkover. They found several areas needing repair and service. They gave me an estimate and answered all my questions. Top notch service for sure and so personal and informative to help me navigate the best options for getting the Jeep ready for spring and summer. They helped me decide on tires and a lift kit that look great and make driving my Jeep so much fun. They performed repairs and service in a very timely manner. I LOVE what they did. She runs better and drives better. Very affordable and a great value for price. They are very knowledgeable with expert skills. I highly recommend them. Staff was very friendly, helpful and well organized. I definitely left with a big smile on my face. Thanks to all the staff and management. Job Well done!

Mar 02, 2021 · Terri Wells