Country Creek Auto

(182 reviews)

Auto Repair StationsPennsylvaniaErie CountyNorth EastEast Main Street

Erie County . Pennsylvania

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  • +1 814-725-2197
  • countrycreekauto.com
  • 11850 E Main St, North East, PA 16428, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Country Creek Auto Introduce

Country Creek Auto, operating within the vital "Auto Repair Stations" category, serves as a comprehensive and reputable automotive service center in North East, PA, extending its services to surrounding communities like Erie, PA, and Wattsburg, PA. This establishment differentiates itself by providing not just parts, but a full range of repair and maintenance services, catering to a diverse clientele from everyday drivers to those with specialized equipment needs. Their dedication to quality workmanship and customer satisfaction has solidified their standing in the local automotive landscape.

The environment at Country Creek Auto is characterized by a commitment to professionalism and customer comfort. While specific visual details may vary by location, a well-regarded auto repair shop like Country Creek Auto typically maintains a clean, organized, and welcoming reception area. This space is designed to provide a comfortable waiting experience for customers, often equipped with amenities such as seating, potentially Wi-Fi access, and clear signage for services. The service bays are expected to be tidy and equipped with modern diagnostic tools and repair equipment, reflecting their capacity to handle a wide range of automotive issues efficiently. The overall atmosphere aims to be transparent and approachable, with staff ready to communicate clearly about vehicle issues and repair processes. As a local, independent business, Country Creek Auto often fosters a more personal and community-oriented feel compared to larger chain operations.

Country Creek Auto offers an extensive suite of services, designed to cover nearly every aspect of vehicle care and maintenance. Their comprehensive offerings ensure that local users can rely on them for various automotive needs. Key services typically include:

  • Preventive Maintenance: This foundational service includes routine oil changes (conventional, synthetic blend, full synthetic), fluid checks and flushes (transmission, brake, power steering, coolant), filter replacements (oil, air, cabin, fuel), and scheduled factory maintenance to prolong vehicle life and prevent major breakdowns.
  • Diagnostics and Check Engine Lights: Utilizing advanced diagnostic equipment to accurately pinpoint the cause of warning lights and performance issues, ensuring efficient and effective repairs. They are equipped to handle complex electrical and engine management system problems.
  • Engine Repair: From minor tune-ups and component replacements (e.g., spark plugs, belts, hoses) to more significant engine overhauls and problem-solving for various engine performance issues.
  • Transmission Repair: Addressing issues with both automatic and manual transmissions, including fluid services, minor repairs, and comprehensive replacements when necessary.
  • Brake Services: Comprehensive brake system maintenance and repair, including brake pad and rotor replacement, caliper service, brake fluid flushes, and anti-lock braking system (ABS) diagnostics and repair.
  • Wheel Alignment: Ensuring proper wheel angles for optimal tire wear, fuel efficiency, and vehicle handling, crucial for long-term vehicle health.
  • PA State Inspection: As an authorized inspection station, Country Creek Auto performs the necessary inspections to ensure vehicles meet Pennsylvania's safety and emissions standards.
  • Tire Sales and Service: Offering a comprehensive selection of tires from leading brands, along with professional mounting, balancing, rotation, and flat tire repair services. They aim to provide these at fair and competitive prices.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, ball joints, control arms, and power steering systems to ensure a smooth, stable, and safe ride.
  • Air Conditioning and Heating Service: Diagnostics, repair, and recharging of vehicle climate control systems to ensure comfort in all seasons.
  • Battery Testing and Replacement: Comprehensive testing of vehicle batteries and charging systems, with replacement services for failing batteries.
  • Snowplows Sales and Service: A notable specialization, Country Creek Auto provides sales and expert service for SnowEx snowplows, catering to both residential and commercial needs, ensuring equipment stays in peak condition for winter.
  • Grasshopper Lawn Equipment Sales and Service: Another unique offering, they sell and service Grasshopper mowers, providing expert maintenance for precision lawn care equipment, showcasing their versatility beyond standard automotive repair.

Several features make Country Creek Auto a distinguished choice within the "Auto Repair Stations" category:

  • ASE Certified Technicians: A significant highlight is their team of technicians certified by the National Institute for Automotive Service Excellence (ASE). This certification signifies that their mechanics have met rigorous standards of knowledge and experience, ensuring high-quality, consistent workmanship.
  • NAPA AutoCare Center Affiliation: As a NAPA AutoCare Center, Country Creek Auto is part of a nationwide network that adheres to strict quality standards and often offers a nationwide warranty on parts and labor. This provides customers with added peace of mind, knowing their repairs are backed by a reputable network, often for 24 months/24,000 miles.
  • Diverse Service Offerings: Beyond standard car repair, their specialization in snowplow and lawn equipment sales and service showcases a broader range of expertise and catering to local seasonal and landscape maintenance needs.
  • Focus on Timeliness: Their emphasis on delivering "consistent, high-quality workmanship in a timely manner" reflects a commitment to minimizing customer inconvenience.
  • Customer-Centric Approach: Online reviews often point to their friendly and dependable service, indicating a strong focus on building lasting relationships with their clientele.
  • Fair and Competitive Pricing: They strive to offer their comprehensive selection of tires and other services at prices that are both fair and competitive, ensuring value for their customers.

While specific, continuously updated promotional information can vary, auto repair shops like Country Creek Auto often offer various incentives to attract and retain customers. Based on industry standards and common practices for NAPA AutoCare Centers, potential promotional information might include:

  • Seasonal Service Specials: Discounts on services relevant to upcoming seasons, such as winterizing packages (coolant flush, battery check) or summer AC performance checks.
  • Oil Change Coupons: Regular promotions on basic or synthetic oil changes, often bundled with a multi-point inspection.
  • Brake Service Deals: Offers like discounts on brake pad and rotor replacement, or complimentary brake inspections.
  • Tire Sales and Rebates: Special pricing on new tires, or manufacturer rebates when purchasing a set of four.
  • Wheel Alignment Specials: Discounts on alignment services, particularly when purchased with new tires.
  • Military/Senior Discounts: Some local businesses offer special rates for veterans, active military personnel, or senior citizens.
  • New Customer Incentives: Introductory discounts for first-time visitors to encourage them to experience Country Creek Auto's service.
  • Digital Coupons/Online Booking Incentives: Discounts for customers who schedule appointments online or present digital coupons.
  • Financing Options: For larger, unexpected repairs, some shops may offer deferred interest or special financing programs through third-party providers.

Country Creek Auto generally enjoys a positive reputation, with customers often praising their reliability, the knowledge of their technicians, and the friendly service. As with any service business, customer experiences can sometimes be varied; however, the overall feedback indicates a commitment to delivering dependable automotive care. Their affiliation with NAPA AutoCare further instills confidence through standardized practices and warranty coverage. For local users in North East, PA, and the surrounding areas, Country Creek Auto stands out as a well-rounded and trustworthy option for maintaining and repairing their vehicles, as well as addressing specialized equipment needs.

Country Creek Auto Location

Country Creek Auto Customer Reviews

I was left stranded on the i80 due to a broken wheel bearing. This shop was a recommended AAA repair spot. Thank the Lord for this place. These people are angels. Honest good people. Possibly the best shop and service ive experienced in my entire life. They got us back on the road quick and checked to make sure everything else was good. God Bless these people. Sitting in the lobby listening to calm music made me feel a lot better about the stressful situation I was in. I cannot express my gratitude enough. I may live 7 hours away but id drive here just to give them my business because I know they’re good honest people.

Jan 16, 2025 · Alex Paseka

Country Creek Auto has always been a great business for me to get work done on my vehicle. The staff there is very nice and the mechanics are great at there job! Thanks to Jeff and Jay for being helpful in explaining everything that i need to know with regards to my vehicle!

Apr 15, 2025 · Bryan Clark

This was my first time taking my vehicle there. A very friendly atmosphere and great service. I am thankful for their kindness and attention to detail. I recommend their service to all.

May 05, 2025 · Chad Watson

I dropped my truck off for inspection , install new battery, replace fuel pump, fix driver’s door that wouldn’t open from inside. They also removed rear wheel well liners and recoated with rust undercoating. I’m very happy with Country Creek and Jay always goes above and beyond to call for updates. Work is always done on time.

Feb 07, 2025 · Duane Lynch

I’m not the type of person to take the time out of their day to do a review but this shop is awesome. I’m an out of towner they got me in first thing and back on the road with new brakes and a trailer tire also pointed out stuff that is a problem “actually” not them trying to make a dime good hearted people and I highly highly recommend them. Thanks again guys

Mar 05, 2025 · Brandon Bate