Cordell's Automotive Service & Tire

Cordell's Automotive Service & Tire is a well-established and highly-regarded name in the "Auto Repair Stations" category, proudly serving communities across Wisconsin and Minnesota. With multiple convenient locations, including Holmen, Onalaska, La Crosse (South and West Ave), Portage, and Tomah in Wisconsin, and Rochester in Minnesota, Cordell's Automotive is committed to providing reliable and comprehensive automotive care to a wide customer base. While specific addresses and phone numbers vary by location, their overarching commitment to quality service remains consistent across all branches. Customers can easily find their nearest location and contact information through their website, which also allows for online service scheduling.

The environment at Cordell's Automotive Service & Tire locations is designed to ensure customer comfort and transparency. Reviews consistently mention a "clean environment" and "pleasant atmosphere." Many locations feature comfortable, updated waiting rooms that customers describe as feeling "like a coffee shop," complete with free Wi-Fi. This focus on comfort aims to make waiting for vehicle service a more agreeable experience. Furthermore, the emphasis on "transparent communication" suggests an open and honest approach, where customers are kept informed of progress and given clear estimates of repair costs. The provision of amenities such as free loaner cars for longer repairs and courtesy shuttle services further underscores their dedication to minimizing customer inconvenience. They also provide a "Complimentary Digital Safety Inspection" with every service, which includes photos and detailed explanations of any identified issues, empowering customers to make informed decisions about their vehicle's needs. This commitment to visual and detailed communication helps build trust and ensures customers "Know You're Safe!"

Cordell's Automotive Service & Tire offers a comprehensive array of services, catering to a wide range of vehicle makes and models, including 4x4, diesel, and hybrid vehicles. Their team of ASE-certified technicians is equipped to handle everything from routine maintenance to complex repairs. Key services include:

• Tire Services & Sales: As part of their name suggests, they are specialists in tire care, offering sales, installations, rotations, and repairs to ensure optimal safety and fuel efficiency.
• Oil Changes: Fast and efficient oil changes are a staple of their service, making it easy for customers to keep up with regular maintenance.
• Brake Services: Comprehensive brake inspections and repairs, including pads, rotors, and calipers, are provided to ensure vehicle safety.
• Transmission Repair: Expert diagnosis and repair of transmission issues, vital for vehicle performance and longevity.
• Auto Battery Repair & Replacement: Services for battery health, ensuring reliable starting and electrical system function.
• Engine Diagnostics & Repair: Addressing a wide range of engine concerns, from complex electrical issues to general repairs, aimed at extending vehicle life.
• AC Repair & Recharge: Ensuring your vehicle's air conditioning system is functioning effectively for comfort in all seasons.
• Suspension & Wheel Alignment: Services critical for vehicle handling, tire wear, and overall driving comfort.
• State Inspections: Helping vehicles meet state safety and compliance requirements.
• Fleet Services: Dedicated maintenance and repair solutions for businesses with vehicle fleets, aimed at keeping their operations on the road.
• Auto Glass Replacement & Windshield Repair: Addressing damage to vehicle glass for safety and visibility.
• Headlight and Taillight Replacement & Cleaning: Ensuring proper lighting for safe night driving.
• Clutch Repair & Replacement: For manual transmission vehicles, ensuring smooth gear changes.
• Car Radiator Services: Maintaining the cooling system to prevent engine overheating.

Several features distinguish Cordell's Automotive Service & Tire within the auto repair landscape. Their status as a NAPA AutoCare Gold Certified center signifies a commitment to high standards of service and quality parts, backed by a significant nationwide warranty. All repairs come with a generous 36-month/36,000-mile nationwide warranty, providing customers with peace of mind and confidence in the work performed. Their team of ASE-certified technicians ensures that vehicles are serviced by highly qualified professionals who stay updated with the latest automotive technologies.

A notable feature is their "Know You're Safe!" philosophy, which is implemented through a complimentary 66-point digital safety inspection with every service. This proactive approach helps customers understand their vehicle's condition and plan for future maintenance or repairs, preventing small issues from escalating into major problems. Customers consistently praise their "friendly, honest, and attentive customer service," highlighting their commitment to treating clients "like family." This customer-first approach is a cornerstone of their business, as reflected in their mission to provide safe and reliable transportation while giving back to the community.

Cordell's Automotive also offers a comprehensive Customer Rewards Program. This program allows customers to earn reward dollars with every purchase, which can be used towards future services. Benefits also include earning discounted oil changes after a certain number of visits and a 24-hour Nationwide Roadside Assistance Program, which covers towing, emergency fluid delivery, lock-outs, jump starts, and flat tire repairs. This program provides an added layer of security and value for loyal customers.

While Cordell's Automotive Service & Tire primarily promotes its ongoing commitment to quality and customer care, they also feature various promotional offers. These often include:

• Free Digital Safety Inspection: As mentioned, this is a standard offering with every visit, providing immense value by proactively identifying potential issues.
• Brake Inspection Specials: They often offer complete brake inspections at a discounted rate, with the fee potentially refunded if brake services are purchased.
• Referral Program: A "Refer a Friend" program allows both the referrer and the new customer to earn rewards credits for future services, incentivizing word-of-mouth marketing.
• New Customer Special: New customers are often enrolled in their Customer Care Program and receive initial rewards points to use on their next visit.
• Financing Options: They provide financing solutions, such as the Bridgestone credit card, which offers dedicated credit lines for car care, promotional financing, and low monthly payments, making larger repairs more manageable.

These promotional elements, combined with their robust service offerings, highly trained staff, and customer-centric approach, solidify Cordell's Automotive Service & Tire as a premier choice for vehicle owners in Wisconsin and Minnesota. Their long-standing reputation for reliability, efficiency, and honest assessments makes them a trusted partner for maintaining vehicle safety and performance for years to come.