Car-X Tire & Auto
Auto Repair StationsMinnesotaOlmsted CountyRochesterNorth River Court37th Street Northeast
Olmsted County . Minnesota
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- Overview
- Intro
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- Location
- Reviews
- +1 507-282-2288
- www.carx.com
- 424 37th St NE, Rochester, MN 55906, USA
Operating Hours
Car-X Tire & Auto Introduce
Car-X Tire & Auto is a well-established name within the "Auto Repair Stations" category, offering a broad spectrum of automotive services that extend beyond just tires and auto parts. For local users seeking reliable and comprehensive vehicle care, Car-X positions itself as a convenient, full-service solution. This detailed introduction will objectively explore their typical environment, the extensive range of services they provide, their key features, and general promotional information, all based on publicly available details.
The environment at a Car-X Tire & Auto location is characteristic of a modern, well-maintained automotive service center. Upon entering, customers are usually greeted by a clean and organized reception area, designed for comfort and efficiency during check-in and check-out. There's typically a customer waiting area equipped with amenities to ensure a pleasant experience while services are being performed. The service bays themselves are expected to be tidy, well-lit, and equipped with the necessary diagnostic tools, lifts, and machinery to handle a wide variety of automotive repairs and maintenance tasks. The overall atmosphere at Car-X aims to be professional and customer-focused, with staff members who are generally attentive and prepared to discuss vehicle issues and service options clearly. This commitment to a clean and efficient workspace reflects their dedication to providing quality workmanship and a positive experience for every customer.
As a leading provider in the "Auto Repair Stations" category, Car-X Tire & Auto offers a comprehensive suite of services that cater to nearly every aspect of vehicle maintenance and repair. As their name suggests, **tire services** are a cornerstone of their business, including the sale of a wide range of new tires from various brands, tire installation, rotation, balancing, and flat repair. They are also known for their expertise in **brake services**, covering everything from brake pad and rotor replacement to more complex brake system diagnostics and repairs, ensuring optimal stopping power and safety. Beyond these, Car-X provides essential **preventative maintenance services**, such as routine oil changes (offering various oil types like synthetic blend, full synthetic, and high mileage), fluid flushes, and scheduled maintenance checks to keep vehicles running efficiently and to prevent more serious issues down the line.
Their service offerings extend to comprehensive **full-service auto repair**. This includes specialized work on **mufflers and exhaust systems**, a service for which Car-X has historical roots, having started as an exhaust specialist. They also handle **suspension and steering components**, such as shocks, struts, rack and pinion steering systems, and general suspension repairs, which are critical for vehicle handling and ride comfort. Other key services include **radiator and cooling system repairs**, **heating and air conditioning (A/C) repair and maintenance**, and diagnostics for various warning lights, including the "check engine" light. Their capabilities often include **electrical system checks**, **battery replacement**, and general diagnostics to pinpoint and resolve a wide array of mechanical and electrical problems. This extensive range of services positions Car-X Tire & Auto as a versatile and reliable option for almost any automotive need.
Several features distinguish Car-X Tire & Auto in the competitive "Auto Repair Stations" market. A significant feature is their commitment to being **fast and affordable**. They understand that customers rely on their vehicles and aim for quick turnaround times without compromising on quality or fair pricing. They state that they will "never try to sell you something you don't need" and aim to provide "the best service for the best price," emphasizing honesty and transparency. Many Car-X locations employ **ASE Certified Technicians**, which signifies that their staff have met rigorous industry standards for automotive knowledge and skills, ensuring that repairs are performed by qualified professionals. Car-X also stands behind its work, offering competitive warranties on parts and labor, which can include a **lifetime guarantee** on certain components like premium mufflers, brake pads/shoes, shocks, or struts, under normal driving conditions for as long as the purchaser owns the vehicle. This strong warranty program provides significant peace of mind for customers. Furthermore, being "locally owned and operated" in many instances, despite being part of a larger franchise system, often means a more personalized approach to customer service while benefiting from national training and supply networks.
In terms of promotional information, Car-X Tire & Auto frequently offers various incentives and discounts to attract and retain customers. These promotions are typically advertised on their official website and through local flyers or online coupon platforms. Common promotional tactics include: **coupons for specific services** such as oil changes, brake inspections, or tire rotations; **package deals** that combine multiple maintenance services at a reduced price; and **seasonal promotions** that align with typical vehicle needs, such as discounts on winter tires or A/C service specials. They often highlight free inspections, such as a **free ConfiDrive Performance Review** (an inspection of fluid levels, battery, brakes, steering & suspension, tire tread depth & pressure) or a **free brake assessment**. Car-X also frequently participates in **manufacturer rebates** on tire purchases from brands like Firestone and Goodyear, allowing for additional savings. They may also offer **financing options** through automotive credit cards. Customers are encouraged to visit the official Car-X Tire & Auto website or their specific local store's page to view the most current and localized promotional offers, as these can change regularly.
Car-X Tire & Auto Location
Car-X Tire & Auto Customer Reviews
They went above and beyond. I recently purchased a car and got new tires and needed an alignment. They took care of the alignment and help me put on my new license plates. I had no screws in the front of my car on the bumper. There was no place for me to put the license plate so I just had it sitting in my car and I was gonna figure it out when I could. They told me that they would take care of it and not to worry about it. I also had my preschooler with me. He ended up leaving his Nintendo switch, and I didn’t even notice. They called me and told me and I came and picked it up.
Apr 29, 2025 · olivia johnson
The battery gave out suddenly on our 2020 Pilot. I stopped in about 10 AM Monday, and by 11 AM I had a new battery installed by them and was out driving again. Friendly, knowledgeable staff, I'd go back again.
Mar 11, 2025 · Dan Alwin
Update #3. I had my car checked out by my normal mechanic this week, not only did they not clean the rims when they put my new tires on they didn't change valve stems. What a bunch of absolute garbage service. Don't reply telling me to call your customer number because I already did that. Wanna send me my $$ back?? Update #2. After speaking with my local mechanic he urged me not to return my vehicle to this location, to bring it to him and he will fix what was screwed up for free. I'm not sure what my next step will be but they're definitely will be repercussions. This was handled so unprofessionally from beginning to end. And whoever the person is that responds to these reviews I had already talked to your corporate office so you didn't need to reply with the phone number apparently you don't read these very well. Read this. Update: the manager Kenny just called me. I have to drive my vehicle 50 miles back so they can fix what they didn't do in the first place. Awesome service. Hopefully it's taken care of this time, because it looks like the reviews on this place are pretty good, I wish my experience had been better. We'll see what Friday brings Had an appt 1/10 at 9am. Showed up and they had no internet. Should have closed. I prepaid for my tires and the install. They installed my tires but connected the TPM system all backwards. The right rear tire reads as the front left. Ugh. Right rear is also losing 10 lbs of pressure daily.. why?!?!?! Also they did an oil change and alignment that I paid cash for but they could not provide a receipt. So I paid 249$ additionally and no one has a record of it?!?!! What is going on at this shop? The employees were talking about not being paid for hours of work. I've called the corporate customer service number, and kind of got the runaround and told I'll get a phone call back. I certainly hope that happens. This whole experience was horrific.
Jan 31, 2025 · Marissa Keller
Called and made an appointment for 1-10-25 for 5:30pm I showed up at just before the scheduled appointment. All the lights were off and place was closed. Says it’s supposed to be open till 7pm. Needles to say I won’t be trying to go through them again for any tire needs. Ended up just going to discount tire to get my tires done.
Jan 11, 2025 · Adam Hayden
I went for an oil change and there was an unexpected issue. Even tho it was almost closing time I was taken care of. As my son says, this place deserves all the stars (and he’s hard to impress). Thank you for taking care of us and making sure we have a safe ride!
Sep 23, 2024 · Jennifer Kunde
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