Copley Auto & Collision

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  • +1 330-666-5060
  • www.copleyauto.com
  • 1230 S Cleveland Massillon Rd, Copley, OH 44321, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Copley Auto & Collision Introduce

For local users in Copley, Ohio, and the surrounding areas, Copley Auto & Collision stands as a versatile and comprehensive Auto Repair Station, uniquely combining general mechanical repair with specialized collision and bodywork services. This dual expertise makes them a convenient one-stop shop for a wide range of automotive needs, from routine maintenance to post-accident restoration. This introduction will objectively detail their operational environment, the extensive services they provide, their distinguishing features, and any available promotional information.

Environment and Overview

Copley Auto & Collision operates a facility that is equipped to handle both the intricate demands of mechanical repairs and the specialized requirements of collision and bodywork. Their environment likely features distinct areas for different types of work: a mechanical bay for engine, transmission, and brake services, and a dedicated auto body shop with painting booths and frame alignment equipment for collision repair. This setup allows them to provide a seamless transition for vehicles that might need both types of service after an accident.

The business prides itself on employing experienced and professional mechanics and technicians who handle each project with meticulous attention to detail. They emphasize a customer-focused approach, aiming to provide top-quality repair services for all foreign and domestic cars, SUVs, and vans. Transparency and clear communication are key aspects of their customer service, with staff working with clients to determine the necessary work and providing computerized estimates for both mechanical and body repairs. They are also adept at working with all major insurance companies and accepting all insurance claims, streamlining the process for accident victims.

Copley Auto & Collision generally operates Monday through Friday, from 7:30 AM to 5:30 PM, with auto body estimates often available until 6:00 PM on weekdays and by appointment on Saturdays. This offers considerable flexibility for customers to drop off their vehicles or obtain estimates.

Services Offered

As a full-service Auto Repair Station with a strong focus on collision, Copley Auto & Collision offers an extensive range of services and goods for sale:

Collision Repair and Auto Body Services:
  • Full Collision Repair: They handle everything from minor dents and scratches to major collision damage and full frame repair.
  • Body Repair: Top-quality services for all foreign and domestic cars, SUVs, and vans.
  • Auto Painting: Expertly trained technicians work with customers to determine the type of paint and service needed, using high-quality materials for seamless color matching and finishes. This includes custom paint mixing.
  • Unibody and Frame Alignment: Utilizing specialized equipment, including laser unibody diagnostics, to restore vehicle structures to factory specifications after an accident.
  • Dents and Scratches: Repairs for cosmetic damage.
  • Bumper Repair: Restoring or replacing damaged bumpers.
  • Insurance Claim Assistance: Working directly with all major insurance companies to facilitate claims processes.
General Auto Repair and Mechanical Services:

Under the hood and under the car, Copley Auto & Collision provides comprehensive mechanical services:

  • Engine & Transmission Repair: From minor issues to complete engine and transmission overhauls. This includes complete engine repair, computerized engine diagnostics, and transmission service & repair.
  • Brake Repair & Service: Comprehensive brake inspections, pad and rotor replacement, and system repairs, including ABS (Anti-lock Braking System) repair.
  • Oil Change Service: Routine oil changes, filters, and lubrication.
  • Tire Sales & Repair: Services for car, SUV, and truck tires, including sales, mounting, balancing, and repair.
  • Air Conditioning Systems: Diagnosis, repair, and recharging of vehicle A/C systems.
  • Alternators & Starters: Testing and replacement of crucial electrical components.
  • Belts & Hoses: Inspection and replacement of serpentine belts, timing belts & chains, and other critical hoses.
  • Car Batteries: Testing, sales, and installation of automotive batteries.
  • Cooling System Repair & Service: Radiator repair and service, coolant flushes.
  • Electrical Systems: Diagnosis and repair of various electrical issues.
  • Emission Repair: Addressing issues related to vehicle emissions and ensuring compliance.
  • Factory Scheduled Maintenance: Performing all manufacturer-recommended maintenance services to keep vehicles running optimally.
  • Fuel Pumps & Lines / Fuel System Injector Cleaning: Services for fuel delivery systems.
  • Tune-Ups: Comprehensive vehicle tune-ups for improved performance and efficiency.
  • Axle Repair, CV Shafts & Joints, Driveline Repair, Universal Joints: Services for vehicle drivetrain components.
  • Exhaust & Muffler Repair: Repair and replacement of exhaust system components, including catalytic converters.
  • Four-Wheel Drive Repair: Specialized services for 4x4 vehicles.
  • Rack & Pinion Steering Systems, Shock Absorbers & Struts, Springs & Suspension, Steering & Chassis: Comprehensive repair and maintenance for vehicle suspension and steering systems.
Features and Customer Experience

Copley Auto & Collision distinguishes itself through several key features that contribute to a positive customer experience and reliable service:

  • Dual Specialization: The ability to provide both comprehensive mechanical repair and expert collision services under one roof is a significant advantage. This simplifies the process for customers, particularly after an accident, as they don't need to coordinate between multiple shops.
  • Experienced Professionals: The shop prides itself on a team of experienced and expertly trained technicians who are capable of handling a wide range of repairs, from minor issues to major overhauls, ensuring high-quality workmanship.
  • Insurance Company Relations: Their strong relationships with major insurance companies streamline the claims process for customers, reducing stress and administrative burdens after a collision. They accept all insurance claims and work directly with providers.
  • Quality Materials and Technology: For auto painting, they use high-quality materials, and for collision repair, they employ advanced tools like laser unibody diagnostics to ensure precise and lasting repairs.
  • Customer-Focused Communication: They emphasize working with the customer, providing clear explanations, upfront computerized estimates, and transparency throughout the repair process. This helps build trust and ensures customers are informed about the work being done on their vehicle.
  • Broad Vehicle Coverage: Their ability to service all foreign and domestic cars, SUVs, and vans means they are a versatile option for nearly any vehicle owner.
  • Local Reputation: While general reviews may vary, their comprehensive service offering and long operating hours (for estimates) suggest a strong commitment to serving the local community efficiently and effectively. Positive feedback often highlights professionalism and thoroughness.
Promotional Information

While specific, time-limited promotional offers might not be universally publicized online, Copley Auto & Collision's inherent value propositions and general practices serve as ongoing forms of promotion:

  • Comprehensive Service Under One Roof: The convenience of handling both mechanical and collision repairs is a key selling point. This saves customers time and effort, especially when dealing with complex issues or post-accident repairs.
  • Computerized Estimates: Providing clear, upfront, computerized estimates helps customers understand the cost of repairs before work begins, fostering trust and transparency. This is a common promotional practice in the industry that builds confidence.
  • Insurance Company Collaboration: Their willingness and capability to work directly with all major insurance companies is a significant benefit for customers involved in accidents, effectively promoting ease of service.
  • Quality Guarantee: The emphasis on using high-quality materials for painting and repairs, combined with experienced technicians, implicitly offers a quality guarantee that promotes customer confidence in the longevity and effectiveness of the repairs.
  • Website and Online Presence: Copley Auto & Collision maintains an active website that details their services and provides contact information. This online presence allows potential customers to easily find information about their offerings and get in touch for estimates or appointments.
  • Partnerships (e.g., Cooper Tire): Mentions of Copley Auto & Collision on partner websites like Cooper Tire indicate that they may participate in tire rebates or promotional offers provided by tire manufacturers. This can be a source of savings for customers purchasing new tires.

For local users in Copley, Ohio, seeking a reliable and versatile automotive service provider, Copley Auto & Collision offers the convenience of handling a wide array of repair needs, backed by experienced professionals and a commitment to customer satisfaction.

Copley Auto & Collision Photos

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Copley Auto & Collision Location

Copley Auto & Collision Customer Reviews

Had my STI get the front and rear end redone and it arguably looked better when I got it back than before it was wrecked. Body work was perfect and the paint was glass, blended perfectly to match the rest of the car. Won’t take my vehicles anywhere else

Feb 21, 2025 · Tyler Anderson

Stefen, Tommy and Bill all gave the best customer service. They went above and beyond for me! Thank you all very much! Curtis was so nice also! I'm so impressed! The car looks like I just bought it for the first time again!

Dec 18, 2024 · Honestreviews Integrity

I was extremely pleased with the service Copley Auto and Collision provided. The car looked like brand new when I got it back. The shop kept me informed when the parts came in and made the process of repair uncomplicated. The job got done quickly. Thank you so much.

Oct 26, 2024 · Janet Mardis

Awesome service & reasonable price. Friendly staff. Know what they do, honest & reliable. Been with them for 5+ years

Dec 03, 2024 · Gopal Nadkarni

These guys are great! It’s been a long time since I’ve needed to use a body shop, but I needn’t have worried: the quality, service, and friendly humor delivered at Copley Auto and Collision surpassed my expectations. They even did several “unrelated” services (removed a rattling muffler heat shield, cleaned-up the plastic lenses on my headlights, and vacuumed out the interior of the car) without charging me. The car looks great again! I was very pleased.

Nov 27, 2023 · Ron Richer