Complete Automotive Repair Inc

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  • Intro
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  • Reviews
  • +1 616-363-5100
  • www.carfax.com
  • 2625 Alpine Ave NW, Grand Rapids, MI 49544, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Complete Automotive Repair Inc Introduce

Complete Automotive Repair Inc, situated at 2625 Alpine Ave NW in Grand Rapids, Michigan, operates as a distinguished member of the Auto Repair Stations platform category, providing comprehensive automotive maintenance and repair services to the local community. The customer reviews available highlight their exceptional service, willingness to accommodate urgent needs, commitment to quality work, and fair pricing, establishing them as a highly regarded auto repair shop in the area.

While specific details about the physical environment of Complete Automotive Repair Inc are not extensively provided in the reviews, the positive feedback suggests a well-functioning and customer-oriented facility. A typical auto repair shop would include service bays equipped with the necessary tools and technology for diagnosing and repairing vehicles, as well as a customer reception area where clients can interact with service staff and wait for their vehicles. The reviews mentioning efficient service and a willingness to "squeeze us right in" imply an organized and responsive operational setup.

Based on the enthusiastic customer testimonials, Complete Automotive Repair Inc offers a wide range of automotive services, likely including:

  • General car repair: Addressing various mechanical and potentially electrical issues to ensure vehicles are running smoothly and safely.
  • Emergency repairs: Demonstrating a willingness to accommodate urgent situations, such as the failed wheel bearing incident, to get customers back on the road quickly.
  • Wheel bearing service: Specifically mentioned as a service they efficiently handled in an emergency situation.
  • Routine maintenance: Although not explicitly detailed, it can be inferred that they provide standard maintenance services to keep vehicles in optimal condition.
  • Thorough diagnostics: The ability to quickly identify and address the wheel bearing issue suggests competent diagnostic skills.
  • Repairs on multiple vehicles: One customer mentioned bringing "several cars here," indicating a broad capability in handling different makes and models.
  • Going "above and beyond": This phrase suggests a commitment to exceeding customer expectations and providing exceptional service.
  • Quality workmanship: Consistently delivering "great work" that customers trust and rely on.

The features that distinguish Complete Automotive Repair Inc within the Auto Repair Stations category, as consistently praised by their customers, include:

  • Exceptional Customer Service: The reviews overwhelmingly highlight the outstanding service provided, with one customer expressing immense gratitude for their willingness to help in an emergency.
  • Willingness to Accommodate Emergencies: Their prompt action in "squeezing us right in" with a critical repair need showcases a commitment to helping customers in urgent situations.
  • Fast and Efficient Service: The ability to diagnose and repair a failed wheel bearing "in no time" demonstrates efficiency and expertise.
  • Commitment to Helping People in Trouble: This reflects a customer-centric ethos and a genuine desire to assist those facing vehicle issues.
  • Consistent Positive Experiences: A repeat customer stated they have "never had a bad experience" across multiple vehicles, highlighting consistent reliability and quality.
  • Highly Recommended: The strong endorsement, "Best shop around GR by far" and a "10/10 recommend," speaks volumes about their reputation and customer satisfaction.
  • Going Above and Beyond: This indicates a service level that exceeds expectations, suggesting a dedication to ensuring customer needs are fully met.
  • High-Quality Work: Customers consistently praise the "great work" performed, indicating a commitment to excellence in their repairs.
  • Fair Pricing: The mention of "fair pricing" alongside great work suggests that customers receive excellent value for their money.
  • Trustworthiness: The fact that a customer has brought "several cars here" implies a high level of trust in their expertise and service.

Currently, the provided information does not include any specific promotional offers or discounts from Complete Automotive Repair Inc. However, their strong reputation for exceptional service, willingness to handle emergencies, consistently high-quality work, and fair pricing serve as a powerful and compelling value proposition for local users. The positive word-of-mouth from satisfied customers acts as a significant form of organic promotion.

For local users in Grand Rapids, MI, Complete Automotive Repair Inc, located on Alpine Ave NW, stands out as a highly reliable and customer-focused option within the Auto Repair Stations category. The glowing testimonials from customers highlight their willingness to go above and beyond, especially in emergency situations, their consistent delivery of great work, and their commitment to fair pricing. If you are seeking an auto repair shop that you can trust with all your vehicle needs, Complete Automotive Repair Inc appears to be an excellent choice based on the experiences of other local drivers.

Whether you are facing a sudden breakdown, require routine maintenance, or need repairs on multiple vehicles, the feedback suggests that the team at Complete Automotive Repair Inc is dedicated to providing top-notch service and ensuring customer satisfaction. Their ability to handle urgent repairs efficiently and their consistent positive track record indicate a level of professionalism and care that is highly valued by their clientele. The strong recommendations from repeat customers further solidify their reputation as one of the best auto repair shops in the Grand Rapids area.

If you are looking for an auto repair service in Grand Rapids that is not only skilled and reliable but also genuinely cares about its customers, consider reaching out to Complete Automotive Repair Inc. Their willingness to help in times of need, combined with their commitment to quality work and fair prices, makes them a trusted partner for all your automotive maintenance and repair requirements.

To experience their exceptional service, you can visit Complete Automotive Repair Inc at 2625 Alpine Ave NW, Grand Rapids, MI 49544, USA, or contact them by phone at (616) 363-5100 or +1 616-363-5100. Trust your vehicle to a team that is dedicated to providing complete and reliable automotive care.

Complete Automotive Repair Inc Location

Complete Automotive Repair Inc Customer Reviews

We stopped here on Friday morning on our way to a funeral with a failed wheel bearing. These great people squeezed us right in and had the car repaired in no time. It’s great to know there are still people out there willing to do what it takes to save people in trouble. Thank you to the crew at Complete Auto Repair on Alpine!!

Apr 05, 2025 · Dave Schonert

Never had a bad experience with them and have brought several cars here. Best shop around GR by far. They go above and beyond and always do great work with fair pricing. 10/10 recommend bringing your vehicles here

Mar 27, 2025 · SweetPeaSidney

Highly recommended! Once I found this place I had no need 2 go anywhere else. Master Mechanic is owner. Has a great professional attitude & is very kind & fair. The staff works well together. They stay busy because they do their job right & local clients come back. I moved out of state & Owner made sure my vehicle was fit for trip.

Apr 10, 2019 · Serah Yolinda Belmont D.D.

Great experience with Joe and crew. Got me right in and completed the repair the same day. Very happy with the whole experience. I will definitely use them again in the future.

Feb 21, 2025 · Bob Johnson

I brought my 2016 explorer to them for some warranty work on my water pump. While I was dropping it off Joe asked if we wanted them to do the timing chain also and that it wouldn't be covered by warranty because it wasn't broken and it would cost us $900 out of pocket. So I told him to only do what the warranty would cover. A few days later they contacted me to tell me that my $100 deductible had now turned into $288 because my warranty didn't cover 1 hour of labor and some gaskets. So I said that was ok and they could start the work and was told it would take about a week to complete. Fast forward a week later and the day they told me it would be done I get a call from Joe saying that the timing chain had failed after they put it back together and that the warranty would cover the timing chain but wouldn't cover 10 hours of labor and the truck wasn't running good and they can either put it back together and I'd have to have it towed or they can do the work but my bill is now $1288. Called the warranty company to ask about the not covered labor and they stated the the repair shop told them that they told me I needed a new timing chain and that I declined wanting that done too. I also then figured out that the day they called me to tell me the timing chain was bad is the day they added that to my claim through the warranty company. so because the original claim didn't include the timing chain, waterpump and all the labor I was stuck with the uncoved labor. Fast forward another week and we go to pick the vehicle up and noticed there were damages to the back of our vehicle that were not there when we dropped it off. I confronted the owner about the damages and he says there's no way that it could have happened in the shop and he would check his cameras to see what happened and than just walked away. I'll edit this when I get more info. Do not get work done by Joe, and do not take your vehicle to Complete Automotive Repair on Alpine.

Jun 15, 2023 · Jeremy