Complete Auto & Tire Service LLC

For residents of Piqua, Ohio, and the surrounding areas, Complete Auto & Tire Service LLC, located at 8485 N County Rd 25A, Piqua, OH 45356, positions itself within the Auto Repair Stations category, suggesting a business that provides both automotive repair services and tire-related products and services. However, the limited customer feedback available online paints a concerning picture regarding their service quality and operational practices. This introduction aims to objectively present what can be gleaned about Complete Auto & Tire Service LLC. based solely on the provided customer reviews.

Information regarding the environment of Complete Auto & Tire Service LLC. is not explicitly detailed in the customer reviews. Typically, an auto and tire service center would feature service bays equipped with the necessary machinery for tire changes, wheel alignments, and other automotive repairs. There would likely be a reception area for customers to check in, discuss their vehicle's needs, and process payments. The presence of tire inventory and equipment for mounting and balancing tires would also be expected. However, the negative experiences shared by customers do not provide any positive insights into the shop's environment or operational efficiency.

Based on the negative reviews, it can be inferred that Complete Auto & Tire Service LLC. at least claims to offer services such as wheel alignments, strut replacements, and serpentine belt replacements. One reviewer explicitly mentioned taking their car in for these specific services. The name of the business also suggests that tire services, including tire sales, mounting, balancing, and potentially tire repairs, are part of their offerings. However, the actual delivery and quality of these services, as described by the customers, raise significant concerns. One review indicates that an alignment, for which the customer paid, was never actually performed or was done improperly, leading to the need for a second alignment at another shop. Another customer reported that their car was kept for an extended period (three weeks) and was returned with missing screws.

The features of Complete Auto & Tire Service LLC., as perceived through the lens of customer feedback, are overwhelmingly negative. A significant issue highlighted is the lack of communication and updates provided to customers regarding the status of their vehicle repairs. One reviewer mentioned having to repeatedly call for updates, only to be given vague responses and even being misled about work being in progress. This lack of proactive communication and transparency is a major point of dissatisfaction. Another concerning feature is the apparent inefficiency and delays in completing services. The same reviewer reported that a multi-day job, initially estimated to take two days, was not completed even after three days, allegedly due to other appointments taking priority. Furthermore, there are serious allegations of services being paid for but not rendered (the alignment) and of damage or negligence resulting in missing parts (the missing screws).

The most alarming feature described is the apparent unwillingness of the owner to perform certain types of work, allegedly stating a preference for only doing tire-related services. This directly contradicts the name of the business, "Complete Auto & Tire Service," and raises questions about their commitment to providing a comprehensive range of auto repair services. The suggestion by a worker to a customer to "find a new shop" because the owner was not interested in doing repair work further underscores a potentially dysfunctional service model.

Currently, there is no information available regarding any promotional offers or specials from Complete Auto & Tire Service LLC. Given the severely negative customer feedback concerning their core services and operational practices, it would be difficult to assess the value or reliability of any promotions they might offer. Potential customers would likely be hesitant to engage with a business that has generated such strongly negative reviews regarding fundamental aspects of auto repair service.

In conclusion, based solely on the limited but impactful negative customer reviews, Complete Auto & Tire Service LLC. in Piqua, OH, appears to be a business that has failed to meet customer expectations in critical areas such as service completion, communication, and the quality of work performed. Allegations of unperformed services, missing parts, and a general lack of professionalism paint a concerning picture for potential customers. While the business name suggests a comprehensive range of auto and tire services, the actual experiences reported by customers indicate significant shortcomings.

For local users in Piqua, OH, seeking auto repair or tire services, the available feedback for Complete Auto & Tire Service LLC. warrants extreme caution. The reported issues with service delays, lack of communication, and the failure to perform paid services should be carefully considered. It would be prudent for potential customers to seek alternative auto repair and tire service providers in the area with more positive and reliable customer feedback to ensure their vehicle maintenance and repair needs are met with professionalism and competence.