Complete Auto Care

Located at 3162 Las Vegas Blvd N c, Las Vegas, NV 89115, USA, Complete Auto Care aims to be a go-to destination for vehicle owners in the Las Vegas area seeking various automotive repair and maintenance services. This establishment falls under the "Auto Repair Stations" category, offering a range of services designed to keep vehicles running smoothly and reliably.

Complete Auto Care is situated conveniently on Las Vegas Blvd N, making it accessible for local residents and those passing through the area. While specific details about the waiting area or shop aesthetics are not widely available, most auto repair stations strive to provide a functional and clean environment for both their technicians and customers. The standard expectation for such a facility includes a well-organized service bay, appropriate tools and equipment for various repairs, and a customer reception area where inquiries can be made and appointments scheduled. The address suggests it is in a commercial zone, typical for businesses of this nature, with potential for easy parking and access.

As an "Auto Repair Station," Complete Auto Care is expected to provide a broad spectrum of services essential for vehicle upkeep and repair. Common services found at such facilities include:

• P Routine Maintenance: This covers essential services like oil changes, tire rotations, fluid checks and top-offs, filter replacements (air, cabin, fuel), and multi-point inspections to identify potential issues early.
• P Brake Services: Comprehensive brake inspections, brake pad and rotor replacement, brake fluid flushes, and repair of ABS systems.
• P Engine Diagnostics and Repair: Using advanced diagnostic tools to pinpoint issues with the check engine light, engine performance problems, and conducting repairs ranging from minor tune-ups to more extensive engine work.
• P Transmission Services: Including transmission fluid changes, filter replacements, and addressing leaks or performance issues related to the vehicle's transmission system. This specific service appears to be a notable point of discussion among past customers.
• P Steering and Suspension: Repairs and maintenance for components such as shocks, struts, ball joints, tie rods, and alignments to ensure proper handling and ride comfort.
• P HVAC Services: Diagnosis and repair of air conditioning and heating systems to ensure comfortable cabin temperatures.
• P Battery and Electrical System Checks: Testing battery health, checking alternators and starters, and addressing wiring or electrical issues.
• P Tire Services: Beyond rotations, this can include tire mounting and balancing, flat repair, and sales of new tires.

Customer reviews provide insight into the operational aspects and customer experience at Complete Auto Care. The provided reviews highlight a mixed bag of experiences. One customer reported a prolonged and unresolved transmission leak issue, involving multiple return visits and additional charges, leading to dissatisfaction and a perception of a "scam." This suggests potential inconsistencies in diagnostic accuracy or repair longevity for certain complex issues. On the other hand, a glowing review from Tami Kaprelian praises "Nachos Mobile Auto Repair," mentioning "Iglesias" as honest, fast, accommodating, and reasonable, implying a highly positive experience with a particular technician or a related service. It is important to note that the positive review specifically names "Nachos Mobile Auto Repair" and "Iglesias" and not directly "Complete Auto Care" located on Las Vegas Blvd N. This suggests a potential overlap in service providers or a former name, or perhaps a mobile service affiliated with the shop. Given the information, it is crucial for potential customers to verify the current operational structure and management to align their expectations with the services received.

Based on the positive review, features that a customer might seek from Complete Auto Care (if the positive review is indeed reflective of the same business or its personnel) would include:

• P Honesty and Transparency: A key aspect highlighted by satisfied customers is the transparent communication regarding repairs and pricing.
• P Efficiency and Timeliness: The ability to diagnose and fix issues promptly, minimizing vehicle downtime.
• P Reasonable Pricing: Offering services at competitive and fair rates.
• P Accommodating Service: A willingness to work with customers and address their needs effectively.

However, the negative review concerning the transmission leak indicates that these features might not be consistently applied across all services or customer interactions. Customers seeking complex repairs might need to inquire about specific guarantees or procedures for recurring issues.

While specific promotional offers for Complete Auto Care at the provided address are not directly available from the given text, auto repair stations commonly offer various promotions to attract and retain customers. These can include:

• P First-Time Customer Discounts: Often a percentage off the first service or a specific introductory offer like a discounted oil change.
• P Seasonal Promotions: Discounts on services like A/C checks in summer or battery checks in winter.
• P Package Deals: Bundled services such as an oil change, tire rotation, and vehicle inspection at a reduced price.
• P Referral Programs: Incentives for customers who refer new clients.
• P Online Booking Discounts: Special rates for appointments made through their website or a booking platform.
• P Loyalty Programs: Rewards or discounts for returning customers or those who frequent the establishment for their vehicle’s regular maintenance.

Potential customers are encouraged to contact Complete Auto Care directly at (702) 466-6172 or +1 702-466-6172 to inquire about current promotions or specials they may be running. It is also advisable to discuss the nature of the repair needed in detail and clarify any warranties or guarantees on services, especially for complex or potentially recurring issues, to ensure a clear understanding of the service agreement.