Collins Auto Body

Collins Auto Body ico

(26 reviews)

Auto Repair StationsMichiganHillsdale CountyJonesvilleWest Chicago Street

Hillsdale County . Michigan

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Collins Auto Body Introduce

Located at 317 W Chicago St, Jonesville, MI 49250, USA, Collins Auto Body operates as a distinguished entity within the **Auto Repair Stations** platform category, with a specialized focus on collision and body work. This establishment serves the local community of Jonesville and surrounding areas, providing essential services and goods geared towards restoring vehicles to their pre-accident condition, or even enhancing their aesthetic appeal through expert body work. Their commitment to quality and customer satisfaction is clearly reflected in the glowing testimonials from their clientele. For inquiries or service appointments, Collins Auto Body can be reached directly at (517) 849-7115 or via mobile at +1 517-849-7115.

The environment at Collins Auto Body is indicative of a professional and customer-centric operation. While specific details about the waiting area or internal decor are not explicitly stated, the nature of a highly-rated auto body shop suggests a clean, organized, and well-maintained facility. One would expect dedicated bays equipped with specialized tools for panel beating, frame straightening, painting, and detailing. The shop likely features a comfortable and welcoming reception area where customers can discuss their repair needs and receive updates on their vehicle's status. The overall atmosphere aims to instill confidence and trust, essential when entrusting a vehicle, especially after an unfortunate incident. A professional environment also implies adherence to safety standards and the use of modern equipment to ensure high-quality repairs.

The services offered by Collins Auto Body primarily revolve around comprehensive **collision repair and auto body work**. This includes addressing damage from accidents, ranging from minor dents and scratches to significant structural repairs. Key services typically encompass:

  • Dent Removal: Expert repair of dents and dings, often without the need for repainting, utilizing techniques like paintless dent repair (PDR) when applicable.
  • Panel Replacement and Repair: Meticulous work on damaged body panels, including replacement if damage is too severe, ensuring a seamless fit and finish.
  • Frame Straightening: Utilizing advanced laser measurement systems and frame machines to restore a vehicle's frame to factory specifications, crucial for safety and vehicle alignment.
  • Professional Painting: High-quality paint matching and application services, ensuring that repaired areas blend seamlessly with the original paintwork. This often involves state-of-the-art paint booths for a dust-free environment and perfect finish.
  • Bumper Repair/Replacement: Addressing damage to bumpers, which are frequently impacted in minor collisions.
  • Glass Replacement: Coordination or direct service for windshield, side window, and rear window replacement if damaged during an accident.
  • Auto Detailing: As evidenced by customer reviews, the service extends to a thorough cleaning of the vehicle's interior and exterior post-repair, adding significant value and customer satisfaction.
Their expertise ensures that not only is the cosmetic damage rectified, but the structural integrity and safety features of the vehicle are also restored to optimal condition.

Several features distinguish Collins Auto Body and contribute to its high recommendations. Foremost among these is their **exceptional customer communication**. Customers consistently praise the clear and timely updates regarding their vehicle's repair progress, which is a significant factor in reducing customer anxiety during what can be a stressful time. This transparency builds trust and demonstrates a genuine commitment to customer satisfaction. Another standout feature is the **friendliness and professionalism of the staff**. Multiple reviews highlight how pleasant and easy it is to deal with everyone at Collins Auto Body, creating a welcoming and reassuring experience. The **quality of their workmanship** is repeatedly described as "awesome" and "excellent," indicating a meticulous attention to detail and a commitment to high standards. Customers note that their vehicles are returned looking impeccable, often better than before the damage. Furthermore, the shop is commended for offering a **fair price** for their services, ensuring that customers feel they are receiving good value for the quality of work performed. The efficiency of their work, described as "quickly done," without compromising quality, is another strong positive. Finally, a unique and highly appreciated feature is the complimentary **washing and interior cleaning** of the car upon completion of the body work. This extra touch of service goes above and beyond, leaving a lasting positive impression and truly exceeding customer expectations.

For promotional efforts, Collins Auto Body has a wealth of positive customer feedback to leverage. They should prominently feature testimonials on their website and in local advertisements, highlighting their key strengths: "friendly staff," "great communication," "awesome work," "fair price," and "quickly done." Given the positive mention of a washed and cleaned interior, this could be a unique selling point in marketing materials, emphasizing their comprehensive approach to vehicle restoration. They could run campaigns focused on specific services, such as "Dent Repair Specials" or "Collision Repair Consultation." Partnering with local insurance agencies and towing services could also generate referrals. Offering free, no-obligation estimates for body work could attract new customers seeking transparent pricing. Utilizing their phone number, (517) 849-7115 and mobile +1 517-849-7115, as well as their easily accessible location at 317 W Chicago St, Jonesville, MI 49250, USA, in all promotional materials would ensure potential clients can easily reach them. Social media could also be a valuable platform to showcase before-and-after photos of their repair work, demonstrating the transformative results they achieve and reinforcing their commitment to excellence.

Collins Auto Body Photos

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Collins Auto Body Location

Collins Auto Body Customer Reviews

5 Star for sure. I would highly recommend this place to anybody. Can't even express how friendly they were. Communication was great. And the work was awesome. Thank you Colin

May 10, 2021 · Tina Duquette

Just had some body work done on our Ford Escape. Very pleased. Fair price, excellent work, quickly done. Very professional and pleasant to deal with. Car was returned washed and the interior completely cleaned. Highly recommended.

Aug 09, 2017 · Mark B

Took my wife's lexus there after hitting a deer. When I went to pick it up after "repairs" several of the panels they replaced didn't fit correctly. The worker was agreeable and they fixed them to my liking. Then I realized my rain sensing wipers were no longer working during the next rain I drove through. I called and let them know, they said no problem bring it back we will take a look. Two days later they tell me they dont know why it no longer works but it's not their fault and to come pick it up. Then when I expressed dissatisfaction he hung up on me. So I went and picked the car up and took it to an auto glass specialist and they quickly found out that it's missing the rain sensing gel pad. When I forwarded this info to Collins Auto Body they said huh, my Cadillac has rain sensing and I replaced the windshield in that with no problem whatsoever. Didn't offer an apology for hanging up on me or installing the windshield incorrectly. Would steer clear.

May 14, 2021 · Brock Liby

Tried to get an estimate on damage to send to with a claim that had to be made and they said they didn’t even want to mess it and wouldn’t give an estimate. Called before we even took the truck over there and explained it then and was told to bring it over but they were also very rude on the phone and should have said they didn’t want to mess with it then. Such a shame because I would love to stay local but will never use them for anything. I’ll spend my money somewhere we’re not treated like a nuisance and an annoyance.

Aug 02, 2021 · Megan Myers

They replaced my windshield. Great work and comparable with G & G Glass. They were less than a dollar more than G & G plus they offered me a loaner car. I will definitely give them my business.

May 01, 2020 · Heather Vaughn