Coco's Auto Glass

Welcome to Coco's Auto Glass, an auto repair station located at 9527 S Alameda St unit a in Los Angeles, CA 90001. Operating within the Auto Repair Stations category, Coco's Auto Glass specializes in providing auto glass repair and replacement services to the local community of Los Angeles and surrounding areas. Based on the available customer reviews, Coco's Auto Glass offers certain advantages such as quick installation, potentially good prices on used windshields, and a friendly staff. However, the reviews also highlight significant drawbacks related to the quality of the installation process and post-service cleanup.

Information regarding the specific environment of Coco's Auto Glass is not detailed in the provided reviews. Therefore, an objective description of the shop's ambiance, facilities, or overall presentation cannot be accurately formulated based on the given information. The customer experiences primarily focus on the service aspects, both positive and negative.

As a specialized auto glass shop, the primary services offered by Coco's Auto Glass likely include:

• Windshield Replacement: This is explicitly mentioned in the reviews, with customers noting both the speed of installation and the availability of used windshields.
• Auto Glass Installation: Beyond windshields, it can be inferred that they handle the installation of other car windows as well.
• Potentially Auto Glass Repair: While not directly mentioned, most auto glass shops also offer repair services for minor chips and cracks in windshields. This might be a service provided by Coco's Auto Glass.

The features of Coco's Auto Glass, as perceived through the lens of the customer reviews, present a mix of positive and negative aspects:

• Fast Installation: Both provided reviews specifically mention "fast installation" as a pro, indicating efficiency in their service delivery. This could be a significant advantage for customers needing quick turnaround times.
• Good Price on Used Windshield (Potentially): The reviews note a "good price on windshield (used)," suggesting that they offer more affordable options through the use of recycled windshields. This could be appealing to budget-conscious customers.
• Friendly Staff: Both reviews also highlight "friendly staff" as a positive aspect of their service, indicating a welcoming and pleasant interaction with the employees.
• Poor Post-Installation Cleanup: A significant con mentioned in both reviews is that "they left broken glass and used rubber seal inside," requiring the customer to vacuum the debris themselves. This suggests a lack of attention to detail in the cleanup process after the installation.
• Installation Errors: One of the recurring issues is that "they installed the rear wiper upside down," necessitating a return visit for correction. This indicates potential errors in the installation process itself.
• Missing Parts After Service: The review also mentions a "seal on windshield wiper missing" after the service, suggesting either oversight during installation or a failure to ensure all components are correctly in place.

Currently, there is no information available regarding specific promotional offers or discounts at Coco's Auto Glass. The customer reviews focus solely on their direct service experiences, without mentioning any ongoing promotions or special deals that might be available to local users.

For local users in Los Angeles, CA, considering Coco's Auto Glass for their auto glass needs, the available feedback presents a trade-off. The potential for fast service and good prices on used windshields, coupled with a friendly staff, might be appealing. However, the significant issues raised regarding poor cleanup, installation errors (like the upside-down wiper), and missing parts are serious concerns that potential customers should consider.

Given the consistency of the negative feedback across both provided reviews, it would be prudent for local users to weigh the reported benefits against the potential inconveniences and the need for possible follow-up to correct installation mistakes or clean up debris. If speed and cost are primary factors and customers are willing to carefully inspect the work and potentially address cleanup or minor errors themselves, Coco's Auto Glass might be an option. However, those prioritizing meticulous service and a hassle-free experience might want to seek alternatives with more consistently positive reviews regarding the quality and completeness of their work.

In conclusion, Coco's Auto Glass in Los Angeles, CA, offers auto glass repair and replacement services with the reported advantages of fast installation, potentially good prices on used windshields, and a friendly staff. However, the significant drawbacks of poor post-service cleanup, installation errors, and missing parts, as highlighted in the customer reviews, cannot be ignored. Local users should carefully consider these factors and perhaps seek additional recent reviews or inquire specifically about their installation and quality control processes before making a decision regarding their auto glass needs.