Classic Collision

- Overview
- Intro
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- Location
- Reviews
- +1 702-879-2606
- classiccollision.com
- 5450 Desert Point Dr, Las Vegas, NV 89118, USA
Operating Hours
Classic Collision Introduce
Classic Collision, located at 5450 Desert Point Dr, Las Vegas, NV 89118, provides auto body and paint repair services to local users. They can be contacted at (702) 879-2606 or +1 702-879-2606.
Customer reviews regarding Classic Collision present a stark contrast in experiences. One customer expressed extreme satisfaction, highlighting the shop's speedy yet excellent body work and paint repair, best pricing, and excellent customer relations. They praised the team for restoring their recently purchased car to a brand-new condition after an accident, including a great cleaning job. This reviewer appreciated the kindness, patience, exceptional communication throughout the service, flexibility with their availability, thorough explanations, expertise, and attention to detail, ultimately describing the entire process as stress-free and unlike dealing with a corporate giant.
However, another customer reported a severely negative experience with a seemingly basic bumper repair. They claimed the initial repair resulted in a mismatched paint color (pink on a candy red car). Upon returning the vehicle, they were met with complaints about the additional work needed to fix it correctly. The second attempt resulted in further issues, including disconnected tail lights leading to a traffic ticket, a missing tail light fuse, missing body clips, unplugged tail lights, and a missing trunk lid liner. This customer characterized the work as "total trash," questioned the shop's ability to handle real repairs if basic tasks were mishandled, and alleged being double-charged to their insurance for the botched repairs, suspecting theft of car parts. They reported filing a complaint with their insurance company.
Given these contradictory reviews, it is difficult to provide a balanced overview of the environment, services, and features of Classic Collision. While one customer experienced speedy, excellent service with great communication and pricing, another reported significant errors, unprofessionalism, and potential overcharging for a simple repair. No information regarding promotional offers is available in the provided reviews.
Local users considering Classic Collision for their auto body and paint needs should be aware of the widely differing customer experiences reported online. While some have found their service exceptional, others have encountered significant quality and professionalism issues. It may be prudent to seek further information or consider these contrasting viewpoints when making a decision.
Classic Collision Photos
Classic Collision Location
Classic Collision Customer Reviews
If youre in need of speedy but excellent body work, paint repair, and more within a best pricing, and excellent customer relations, then this is the shop! Not to sound selly but Classic Collision really was the best experience for me! I was already high stress from being in an accident and seeing the car I just bought 4 months ago look roughed up, but they made it look brand new! A great cleaning job too! Their kindness and patience, made it easier to work through the process, they're communication with me the entire time of servicing was exceptional unlike other places that keep you waiting and guessing and having an attitude when you ask for a check-in. Not once did I need to ask! They always kept me up to date and flexible with my availability. Their thorough explanations and expertise really made the experience seemless, and judging by the work done, they pay exceptional attention to detail. Above all else, the entire process felt stress free and not at all like another corporate mech-giant trying to take your money and rush you out the door with half assed service or belittle you with condescending explanations. These guys are the best! Shout out to Jonathan, Lukas, and the team!
Feb 06, 2025 · Dae B
This shop had a very basic repair to do on my bumper and messed it up. The first time they said they were "done" I got it back and my bumper was pink. It's a candy red car. Took it back and they complained "oh we have to take the bumper off and do much more work to fix it right". I expected right the FIRST TIME! 2nd time I got it back, they didn't connect the tail lights so I got a ticket for driving at night. Turns out the tail fuse was missing, half the body clips are missing, tail lights were not even plugged in, the trunk lid liner is gone. Seems like very basic stuff. If they can't do these things right. Why would anyone expect them to do a real repair. Charged my insurance twice for the same repair they screwed up, the first time being the wrong color and the 2nd repair not even connecting things. Guess they stole my clips and trunk liner. Called geico to complain. Hopefully, they don't get used anymore. Total trash!
Nov 29, 2024 · Russ Mann
I picked this place because it was a referred place for Geico. They did a bad job in the beginning which I told them when I got the car back. The office manager told me she would call me back. She Didn't call me back I called and I would get the run around 3 months later I got Geico involved since they were recommended by them , I explained that the job was not satisfactory. And the fender did not align properly, I got a phone call saying to go back on a Tuesday and when I showed up the office manager wasn't there and nobody knew what I was there for, so they wasted my time then finally they realized they'd messed up and replaced the fender. for the record being condescending towards your customers and telling them you can't re-engineer car is not very professional and definitely not what I expect for customer service. I hope they get someone else that's more professional.
Sep 21, 2024 · Victor
Luke and his staff treated us with kindness and understanding they always called us to give us an update on our vehicle every step of the way When they finished the job it came out great We highly recommend their place
Jan 03, 2025 · Katherine Grip
No need to worry with these guys. Jim stayed true to his word and got the job done right! Paint match was perfect!
Apr 10, 2017 · Chaize Rhodes (chum)
We recently had our car repaired at Classic Collision, and we couldn’t be happier with the experience! From start to finish, the service was exceptional. Luke took great care of us, keeping us informed throughout the process and making sure everything went smoothly. The repair work was flawless—our car looks as good as new! Beyond that, the customer service was top-notch. The entire team was friendly, professional, and genuinely cared about making the experience as stress-free as possible. If you’re looking for a place that delivers high-quality work with outstanding customer care, Classic Collision is the place to go. Highly recommend!
Mar 24, 2025 · Mara Andrea Rust
Luke and the Classic Collision team at Desert Point did an amazing job with my car. They went above and beyond to address my concerns, which I appreciate. They also delivered my car back to me most efficiently. They've earned my trust. I am grateful for the great service they have given me.
Apr 29, 2025 · Maribel Apuya
My agent at Farmers Insurance recommended Classic Collision for my repairs. I was extremely satisfied with the service and the entire office staff. Super clean shop, super nice personnel and a super JOB on my car! Thank you, Luke, Jonathan!
Mar 28, 2025 · Robbie Roth
Classic Collision is the best. I had no idea what to expect when I had my first accident where I needed my car repaired and they walked me through all of it and took care of things whenever I ran into problems. When I had problems getting through to the other parties insurance they called and got things moving. My insurance was suppose to have taken my car there but it ended up somewhere else. Luke called around and found it and got it moved there. They take all the stress and hassle out of this unpleasant experience. They do great work and do it pretty quickly. I hope I don't ever need a collision repair shop again but if I do they are definitely getting my business.
Apr 21, 2025 · Allen Bair
The manager, Mr. Luke, is very responsible and knowledgeable in fixing cars. My car is VW and well repaired. By the way, my car was damaged by towing company on the roof top such as heavy dents and serious metal scratches. Though it is not collision case, the manager is helping me with following up the case now. My accident was made in Las Vegas while I lives in California. Any foreign states' driver can leave his car at Classic Collision without any stress. I am fully satisfied 110%.
Mar 06, 2025 · Jason Ho
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