Claflin Auto

Claflin Auto ico

(119 reviews)

Auto Repair StationsSouth CarolinaLancaster CountyIndian LandOld Bailes Road

Lancaster County . South Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 803-548-2886
  • claflinauto.com
  • 9352 Old Bailes Rd, Indian Land, SC 29707, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Claflin Auto Introduce

For residents in and around Indian Land, South Carolina, and even those traveling from nearby North Carolina, finding an auto repair station that inspires confidence and provides reliable service is paramount. Claflin Auto, located at 9352 Old Bailes Rd, Indian Land, SC 29707, stands out within the platform category of Auto Repair Stations as a business that prioritizes transparency, thoroughness, and genuine customer care. This category encompasses establishments that offer essential services for maintaining and repairing vehicles, ensuring their safety and optimal performance.

While specific details about the physical environment of Claflin Auto are not explicitly mentioned in the provided reviews, the descriptions of their service approach offer insights into the likely atmosphere. The emphasis on being "very organized" suggests a well-maintained and efficient workspace, contributing to a professional and reassuring environment for customers. The fact that customers feel "at ease" knowing their car is in their hands implies a clean and orderly shop where attention to detail is evident. It's reasonable to infer a garage equipped with modern diagnostic tools and repair equipment necessary to handle a variety of automotive issues.

The services offered at Claflin Auto appear to be comprehensive, addressing a wide range of vehicle repair and maintenance needs. One customer specifically mentions leaving "big named car shops with another issue popping up," implying that Claflin Auto excels where others may fall short in identifying and resolving underlying problems. Their thorough approach, as noted by a reviewer who appreciates that "they are thorough with how they take a look at my car," suggests a commitment to diagnosing issues accurately and providing effective solutions. While the specific services aren't listed, it's likely they include general repairs, diagnostics, preventative maintenance (such as oil changes, fluid checks, and tire rotations), brake services, engine repairs, electrical system work, and more.

Several key features distinguish Claflin Auto and contribute to their positive reputation. Foremost among these is their commitment to clear and detailed communication. Customers appreciate that "They explain everything in detail," which fosters trust and understanding about the necessary repairs and associated costs. This transparency stands in stark contrast to experiences at other shops where customers might feel uninformed or confused about the work being done on their vehicles.

The organization and knowledge of the team at Claflin Auto are also highlighted as significant features. Being "very organized" likely translates to efficient service and a streamlined process, minimizing inconvenience for the customer. The description of the staff as "knowledgeable" assures customers that their vehicles are being serviced by competent professionals who can accurately diagnose and resolve even complex issues.

Trustworthiness is a recurring theme in the customer feedback. One reviewer explicitly states they find Claflin Auto "trustworthy," a crucial attribute in the auto repair industry where concerns about overcharging or unnecessary repairs are common. This trust is built through honest communication and reliable service, making Claflin Auto a place where customers feel confident in the advice and recommendations they receive.

The exceptional customer care provided by Claflin Auto is another standout feature. The fact that a customer makes time to travel from North Carolina to South Carolina for their services speaks volumes about the level of satisfaction and trust they have in Claflin Auto. This dedication to customer well-being goes "above and beyond" typical service, suggesting a genuine commitment to ensuring customer satisfaction and building long-term relationships.

A significant feature that sets Claflin Auto apart is their ethical approach to pricing. Customers explicitly mention "no overcharging" and appreciate their honesty in this regard. This fair pricing, combined with the thoroughness and quality of their work, makes Claflin Auto a valuable and reliable option for vehicle owners.

Currently, there is no specific promotional information available in the provided text. However, the strong positive testimonials from satisfied customers serve as a powerful form of endorsement. Their willingness to share their positive experiences and recommend Claflin Auto to others acts as a compelling form of organic promotion, highlighting the value and quality of service provided.

For local users in Indian Land, SC, and even those in nearby North Carolina seeking an auto repair station, Claflin Auto presents a compelling choice. The customer reviews consistently praise their detailed explanations, organization, knowledgeable staff, trustworthiness, and exceptional customer care. If you've had negative experiences with other auto shops or are simply looking for a reliable and honest mechanic, Claflin Auto appears to offer a refreshing and reassuring alternative.

The emphasis on making customers feel "at ease" and ensuring their vehicle is "safe on the roads" underscores Claflin Auto's commitment to both the well-being of their customers and the reliability of their vehicles. This dedication to safety and customer satisfaction is a strong indicator of a reputable and trustworthy auto repair station.

In conclusion, Claflin Auto, located in Indian Land, SC, is an auto repair station that has garnered significant praise for its commitment to honest, thorough, and customer-focused service. While specific details about the garage's environment and a comprehensive list of all services offered are not detailed in the provided information, the overwhelmingly positive customer feedback regarding their detailed explanations, organization, knowledgeable staff, trustworthiness, fair pricing, and exceptional customer care makes them a highly recommended option for local vehicle owners and even those from neighboring areas. To experience their dedicated service, you can contact Claflin Auto at (803) 548-2886 or +1 803-548-2886 and visit their location at 9352 Old Bailes Rd, Indian Land, SC 29707, USA.

Claflin Auto Photos

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Claflin Auto Location

Claflin Auto Customer Reviews

I’ve always left these big named car shops with another issue popping up on my vehicle feeling defeated , not Claflin! They explain everything in detail, very organized, knowledgeable, and trustworthy! I’ve never felt more at ease knowing my car is in the right hands and my vehicle is safe on the roads for my kids and I.

Apr 18, 2025 · Dezi ,2R.

I make time in my schedule to come down here from NC because they take really good care of their customers at Claflin. No overcharging, always honest and I know that they are thorough with how they take a look at my car. Will keep coming back here because they are always going above and beyond

Apr 14, 2025 · Kortney Paloalto

The quick turnaround of just 24 hours for a control arm and wheel bearing repair was very impressive, Gabe was very clear on communication, including updates on pricing and photos, it showed to me that they value transparency and he kept me updated every step of the way. It's refreshing to know that they prioritized customer care over upselling services. This kind of integrity is crucial in building long-term relationships, and it's great to know I’ve found a reliable & honest automotive repair shop. You have a customer for life, thank you Tony, Gabe & staff for all you did to get my son back on the road so quickly.

Sep 19, 2024 · Tammy Addamo

Tony, Paige, and the whole staff are phenomenal. It is a highly recommended/certified shop that I found on Repair Pal dot com. Call experience: Paige will answer and write down notes of your vehicle concerns. Tony usually calls immediately and will send you a quote via text message through a software called Shop Boss Pro. The software is great because there are four tabs at the top where you can see your Vehicle Inspection with pictures of the problem, and they break everything down in the invoice with how much the parts cost, plus the labor. The links never expire, so you have full time access. Price: This shop has literally saved me hundreds of dollars. Tony explained that they are able to keep high standards and quality service due to their lower overhead costs. It is not as expensive compared to shops located along the highway because those properties cost millions of dollars, and the building rent is factored into the price you are paying. He’s also able to provide staff comparative pay and health benefits. Driving up: The building is located in a gravel parking lot with other merchant warehouses. It is the far back building, on the left side. Office and interior: The building is very clean, and has a rustic interior decor. The waiting room has a TV, Keurig, water dispenser, small snacks, coffee table, and chairs. Plenty of wall electrical ports to charge electronic devices. There is also a small activities table for children. For those waiting for a long time and working on their computer, I would recommend the facility to invest in maybe one of those foldable TV dinner tables, or a small desk. There is a room next to Tony’s office with a microwave and fridge. Tony’s office has a wall of car parts, which he uses for educational purposes. It was very useful in understanding what was going on with my vehicle. He takes the time to really explain, so that customers understand. He even showed me a video example. Not many repair shops prioritize teaching and education like that. Loaner Car: If your vehicle is staying for a while, you can use their Nissan Sentra for free. They just need a copy of your driver’s license and insurance. I’m extremely happy that I found a local shop to go to. Customer service goes beyond expectations. Thank you so much!!

Jun 01, 2021 · Gravy Trail

Absolutely love Claflin Auto! I have taken my Ford Fiesta here twice and they have been excellent. They are so speedy and super reasonable in price. They are also very professional. I would (and do) recommend them to everyone!

Jun 17, 2024 · Ashley Sheets