Chrysler Dodge Jeep Ram Parts Department

Located at 124 W 7th St, Neillsville, WI 54456, USA, the Chrysler Dodge Jeep Ram Parts Department is an integral component of the larger Gross Chrysler Dodge Jeep Ram dealership in Neillsville, Wisconsin. Operating within the broad "Auto Repair Stations" category, this specific department is dedicated to providing local users with access to genuine, authentic parts and accessories specifically designed for Chrysler, Dodge, Jeep, and Ram vehicles. You can contact them directly by phone at (715) 334-8312 or via mobile at +1 715-334-8312. As an official dealership parts department, their primary focus is on offering OEM (Original Equipment Manufacturer) parts, which are crucial for maintaining the integrity, performance, and warranty of these specific vehicle brands.

As part of a full-service dealership, the Chrysler Dodge Jeep Ram Parts Department benefits from being situated within a larger, professional automotive facility. While specific details about the layout of the parts counter or waiting area aren't provided, it can be inferred that the environment is well-organized and designed to facilitate quick and accurate parts retrieval. The atmosphere is likely geared towards efficiency, catering to both service technicians working in the adjacent repair bays and individual customers seeking parts for DIY projects or specific needs. The staff in a dealership parts department are typically highly trained and specialized. They possess in-depth knowledge of the entire Mopar (Chrysler, Dodge, Jeep, Ram, FIAT, and SRT) parts catalog. This expertise is a key aspect of their environment, ensuring that customers receive precise information and the correct components for their specific vehicle models and years. The presence of a larger dealership often means a clean, well-maintained facility with clear signage and potentially amenities for customers who are also visiting the service or sales departments.

The Chrysler Dodge Jeep Ram Parts Department primarily functions as a retail and supply hub for automotive components. Their services and goods are highly specialized:

• Genuine Mopar OEM Parts: This is their core offering. They stock and order authentic parts that are identical to the components originally installed in Chrysler, Dodge, Jeep, and Ram vehicles during manufacturing. Using OEM parts ensures perfect fit, optimal performance, and often comes with a manufacturer's warranty. This includes a vast range of parts such as:
  • Engine components (filters, spark plugs, belts, hoses)
  • Brake system components (pads, rotors, calipers, fluid)
  • Suspension and steering parts (shocks, struts, control arms, tie rods)
  • Electrical components (batteries, alternators, starters, sensors)
  • Body parts (fenders, bumpers, headlights, taillights, mirrors)
  • Transmission and drivetrain components
• Authentic Mopar Accessories: Beyond replacement parts, they offer a wide array of genuine Mopar accessories designed to enhance vehicle functionality, style, or personalization. This can include floor mats, cargo organizers, lift kits, bed liners, performance upgrades, and interior/exterior styling elements.
• Expert Parts Consultation: The staff are specialized "Mopar part specialists" who can assist customers in identifying the correct part for their vehicle, ensuring compatibility and optimal performance. This is crucial given the vast number of vehicle variations and part numbers.
• Parts Ordering: If a specific part is not immediately in stock, the department can efficiently order it directly from Mopar, often with quick delivery times, leveraging the manufacturer's supply chain.
• Wholesale Parts Supply: They may also supply parts to independent repair shops and other businesses, further cementing their role as a key distributor of OEM components in the region.
• Service Integration: As part of a dealership, the parts department works hand-in-hand with the service department, ensuring that factory-trained technicians have immediate access to the necessary genuine parts for any repair or maintenance work being performed on-site.

Their focus is distinctly on supporting the longevity and performance of Chrysler, Dodge, Jeep, and Ram vehicles through the provision of manufacturer-approved components.

The Chrysler Dodge Jeep Ram Parts Department at Gross Chrysler Dodge Jeep Ram possesses several distinct features that set it apart from aftermarket auto parts stores or general repair shops:

• Guaranteed OEM Quality: The primary advantage is the assurance of receiving genuine Mopar parts. These parts are engineered to the exact specifications of the vehicle manufacturer, ensuring superior fit, function, and durability compared to many aftermarket alternatives. This also helps maintain vehicle warranty compliance.
• Brand-Specific Expertise: The staff are factory-trained and possess specialized knowledge specific to Chrysler, Dodge, Jeep, and Ram vehicles. This level of brand-specific expertise is rarely found outside of a franchised dealership, ensuring accurate recommendations and efficient parts identification.
• Direct Manufacturer Connection: Being an official dealership parts department means they have a direct line to the manufacturer's parts inventory, technical bulletins, and support. This translates to faster access to obscure or specialty parts and the most up-to-date information.
• Support for Dealership Services: Their close integration with the dealership's service center means a seamless experience for customers who bring their vehicles in for repair. Technicians use these genuine parts, ensuring consistency and quality of service.
• Warranty Compliance: Using genuine Mopar parts for repairs and maintenance helps ensure that vehicle warranties remain valid, providing long-term peace of mind for vehicle owners.

While customer reviews specifically for the parts department were not directly provided in the initial input, general dealership reviews from platforms like Kelley Blue Book and AutosToday indicate that the Gross Chrysler Dodge Jeep Ram dealership in Neillsville overall holds a 5.0-star rating based on a significant number of reviews (e.g., 95 reviews on AutosToday for the dealership as a whole, though not specific to parts). These broader dealership reviews often praise "friendly and knowledgeable" staff, which can extend to the parts department, suggesting a generally positive customer service orientation across the dealership's operations. The Mopar official site also highlights the use of "Genuine Mopar Parts" and "Factory-Trained Technicians" as key amenities when visiting their dealerships for service and parts, which reinforces the benefits provided by this specific Parts Department.

Promotional efforts for a dealership parts department typically include highlighting the availability of genuine OEM parts, special offers on specific Mopar accessories, and incentives related to service maintenance packages. While specific customer testimonials for the parts department were not provided, the general positive sentiment towards the Gross Chrysler Dodge Jeep Ram dealership in Neillsville can be inferred to extend to its parts operations. The emphasis on "Genuine Mopar Parts" and "Factory-Trained Technicians" by Mopar itself serves as a continuous promotional message for all its authorized parts departments.

The strength of this Parts Department lies in its official backing from the Chrysler, Dodge, Jeep, and Ram manufacturers. For owners of these brands in Neillsville and the surrounding Wisconsin area, the Chrysler Dodge Jeep Ram Parts Department at Gross Chrysler Dodge Jeep Ram is the most reliable and authoritative source for ensuring their vehicles receive the precise, high-quality components they were designed to operate with, thereby preserving their performance, safety, and long-term value.