Chrysler Dodge Jeep Ram Parts Department

(3 reviews)

Auto Repair StationsMichiganLapeer CountyLapeerSouth Lapeer Road

Lapeer County . Michigan

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  • +1 810-277-9816
  • www.jimriehlsfriendlychrysler.com
  • 1515 S Lapeer Rd, Lapeer, MI 48446, USA

Operating Hours

Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed

Chrysler Dodge Jeep Ram Parts Department Introduce

The "Chrysler Dodge Jeep Ram Parts Department" is not a standalone auto parts store in the general sense, but rather a specialized division found within authorized Chrysler, Dodge, Jeep, and Ram dealerships. As such, it operates as a crucial component of the larger "Auto Repair Stations" ecosystem, providing essential goods for vehicle maintenance, repair, and customization. These parts departments are the exclusive source for genuine Mopar® parts, which are the original equipment manufacturer (OEM) components specifically designed and engineered for Chrysler, Dodge, Jeep, and Ram vehicles.

The environment of a Chrysler Dodge Jeep Ram Parts Department is typically integrated within a full-service dealership. This means customers can expect a clean, organized, and professionally staffed retail space. The parts counter is usually well-lit and often features displays of popular accessories, performance parts, and common maintenance items. Behind the counter, there are extensive, well-stocked warehouses and storage areas, meticulously organized to house a vast inventory of parts for various models and years. The atmosphere is one of expertise and brand specificity, with knowledgeable staff ready to assist customers. Because it's part of a dealership, the parts department often shares amenities with the service department and showroom, such as comfortable waiting areas with seating, complimentary Wi-Fi, and sometimes refreshments, providing a convenient and pleasant experience for customers.

The services offered by a Chrysler Dodge Jeep Ram Parts Department are highly specialized and focused on providing genuine Mopar® components. These services include:

  • Sale of Genuine OEM Parts: This is their primary service. They supply parts identical to those originally installed in Chrysler, Dodge, Jeep, and Ram vehicles when they were manufactured. This includes everything from engine components like oil filters, spark plugs, and timing belts, to brake pads and rotors, suspension parts, and various electrical components.

  • Sale of Mopar® Accessories: Beyond essential repair parts, they offer a wide range of accessories for personalization and enhanced functionality. This can include cargo organizers, floor mats, roof racks, body kits, trailer hitches, running boards, and performance upgrades.

  • Parts Ordering: If a specific part is not immediately in stock, the parts department can efficiently order it directly from Mopar®, ensuring it's the correct OEM part and often expediting delivery.

  • Expert Consultation: Their staff consists of Mopar® parts specialists who are highly trained and knowledgeable about the entire Chrysler, Dodge, Jeep, and Ram vehicle lineup. They can assist customers in identifying the correct part by VIN (Vehicle Identification Number), offering advice on proper fitment, and answering technical questions.

  • Warranty Information: They provide details on Mopar® parts warranties, which typically offer coverage for parts and labor when installed by an authorized dealership.

  • Support for DIYers: While also supplying parts to the dealership's service department, they cater to individual customers who prefer to perform their own maintenance or repairs, ensuring they have access to the right parts.

  • Tire Sales and Service: Many parts departments also offer a selection of tires specifically approved for Chrysler, Dodge, Jeep, and Ram vehicles, often with price match guarantees and installation services.

  • Collision Repair Parts: Supplying authentic Mopar® collision parts to ensure vehicles look great and maintain their safety, security, and reliability after a repair.

By providing only genuine Mopar® parts, these departments ensure that the vehicle maintains its integrity, performance, and resale value.

The significant features that set a Chrysler Dodge Jeep Ram Parts Department apart within the "Auto Repair Stations" category are directly tied to its OEM affiliation:

  • Genuine Mopar® Parts: This is the hallmark feature. Customers are assured of receiving parts that are precisely engineered to fit their specific vehicle, offering optimal performance, durability, and compatibility. This is crucial for maintaining vehicle warranties and ensuring safety.

  • Brand-Specific Expertise: The staff's specialized training and deep knowledge of Chrysler, Dodge, Jeep, and Ram models mean they can provide unparalleled accuracy in part identification and recommendations, reducing errors and ensuring the right fit every time.

  • Comprehensive Inventory: Dealership parts departments typically maintain a large inventory of common replacement parts, maintenance items, and popular accessories, allowing for quick availability and efficient service.

  • Manufacturer-Backed Warranty: Genuine Mopar® parts usually come with a manufacturer's warranty, offering greater peace of mind compared to aftermarket alternatives.

  • Integration with Service Department: The close proximity and collaborative relationship between the parts and service departments ensure a seamless flow of parts for repairs and maintenance performed at the dealership, often leading to quicker service times.

  • Online Parts Ordering: Many dealerships offer online parts catalogs and ordering systems, allowing customers to conveniently browse and purchase parts from home.

  • Tire Price Match Guarantee: Mopar often offers a tire price match guarantee, ensuring customers get competitive pricing on tires without sacrificing the expertise of dealership installation.

  • Access to Vehicle-Specific Information: With access to factory service manuals and technical bulletins, the parts department can provide highly accurate and up-to-date information regarding parts and their application.

These features underscore a commitment to quality, precision, and customer satisfaction through genuine parts and expert support.

Regarding promotional information, Chrysler Dodge Jeep Ram Parts Departments, often in conjunction with their dealership's service department, frequently offer various promotions to attract and retain customers. While specific offers can vary by location and time, common promotional strategies include:

  • Parts Specials/Coupons: Discounts on specific parts (e.g., brake pads, batteries, filters, wiper blades), or a percentage off a total parts purchase. These coupons are often available on the dealership's website or through Mopar's official site.

  • Service and Parts Bundles: Combining parts purchases with installation services, such as a "tire special" that includes mounting and balancing, or a "brake service package" that includes pads and labor.

  • Seasonal Promotions: Offers tied to specific times of the year, like cooling system checks in the spring, winter tire promotions, or battery checks before cold weather.

  • Accessories Promotions: Discounts on Mopar® accessories to encourage personalization, sometimes including installation deals.

  • Owner Loyalty Programs: Some dealerships or Mopar® itself may offer loyalty programs that provide points or discounts on future parts and service purchases.

  • Tire Price Match Guarantee: As mentioned earlier, Mopar often promotes a tire price match guarantee to ensure competitive pricing.

  • Online Ordering Incentives: Occasional promotions for customers who order parts through their eStore or online portal.

  • New Customer Incentives: Sometimes, a percentage off the first parts purchase or service for new customers.

The overarching promotional message for a Chrysler Dodge Jeep Ram Parts Department emphasizes the unparalleled quality and precise fit of genuine Mopar® parts, the expertise of their staff, and the long-term benefits of using OEM components for vehicle safety, performance, and longevity. They aim to be the definitive choice for Chrysler, Dodge, Jeep, and Ram owners who seek authenticity and peace of mind for their vehicle's needs.

Chrysler Dodge Jeep Ram Parts Department Location

Chrysler Dodge Jeep Ram Parts Department Customer Reviews

Great place, friendly people. Helped me find the exact bolt and nut that i needed for my control arm and got the order placed, was called the next day that it was available for pick up. Will be back for more business in the future!

Aug 31, 2021 · Mitchell Lowe

Very Friendly service 🙂

Dec 21, 2021 · Tim Healey

Nov 07, 2021 · Andy T