Christian Brothers Automotive Irmo

Christian Brothers Automotive Irmo ico

(421 reviews)

Auto Repair StationsSouth CarolinaLexington CountyColumbiaIrmo Drive

Lexington County . South Carolina

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Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Christian Brothers Automotive Irmo Introduce

For residents of Columbia, South Carolina, particularly in the Irmo area, finding an auto repair station that combines technical expertise with exceptional customer care is paramount for a stress-free vehicle maintenance experience. Christian Brothers Automotive Irmo, located at 8079 Irmo Dr, Columbia, SC 29212, USA, stands out as an "Auto Repair Station" that, based on customer reviews, prioritizes both the quality of their work and the satisfaction of their clientele. You can contact them at (803) 721-2961 or their mobile number, +1 803-721-2961, to schedule service or inquire about their offerings.

Based on the glowing testimonials from recent customers, the environment at Christian Brothers Automotive Irmo is characterized by a welcoming and professional atmosphere. Customers report being greeted with "warm and friendly smiles," indicating a focus on creating a positive first impression. The emphasis on exceptional customer service extends beyond just a friendly greeting, as the staff is described as going "above and beyond" to meet customer needs. The waiting area is likely comfortable and clean, designed to make the experience as pleasant as possible while customers wait for their vehicles to be serviced. The overall impression from the reviews is that of a service-oriented environment where customers feel valued and respected.

As a full-service auto repair station, Christian Brothers Automotive Irmo likely offers a comprehensive range of services to address various vehicle maintenance and repair needs. While the specific services aren't exhaustively listed in the provided reviews, typical offerings of a reputable auto repair shop include:

  • Routine Maintenance: This includes essential services such as oil changes, filter replacements (air, oil, fuel, cabin), fluid flushes (coolant, brake fluid, transmission fluid, power steering fluid), and scheduled maintenance based on vehicle manufacturer recommendations.
  • Brake Services: Ensuring the safety of your vehicle's braking system is crucial. Services likely include brake pad and rotor replacement, brake fluid flushes, caliper repair, and ABS diagnostics.
  • Tire Services: This may encompass tire rotation, balancing, repair (punctures), and potentially the sale and installation of new tires. Wheel alignment services are also often offered.
  • Engine Diagnostics and Repair: Modern vehicles rely on complex engine management systems. Skilled technicians can diagnose and repair engine issues, including problems with ignition, fuel injection, emissions, and more.
  • Transmission Services: Maintaining the transmission is vital for smooth gear changes. Services can range from fluid changes to complete transmission repair or replacement.
  • Heating and Air Conditioning (HVAC) Services: Ensuring a comfortable cabin environment, services include AC recharge, compressor repair, and heater core replacement.
  • Electrical System Services: Addressing issues with the battery, alternator, starter, lights, and other electrical components is essential for vehicle reliability.
  • Steering and Suspension Services: These services ensure comfortable handling and a smooth ride, including shock and strut replacement, and suspension component repairs.
  • Exhaust System Services: Repair or replacement of exhaust components, including mufflers and catalytic converters.
  • Preventative Maintenance: Services aimed at preventing future problems and extending the life of the vehicle.
  • Vehicle Inspections: Comprehensive checks to assess the overall condition of the vehicle.

Several key features appear to distinguish Christian Brothers Automotive Irmo based on the overwhelmingly positive customer feedback:

  • Exceptional Customer Service: This is consistently highlighted as a standout feature. Customers praise the warm, friendly, and attentive staff who go above and beyond to ensure their needs are met.
  • Professionalism and Courtesy: The staff is described as extremely professional and courteous, treating customers with genuine respect throughout the service process.
  • Timeliness: Customers appreciate the timely completion of work, minimizing disruption to their schedules.
  • Knowledgeable Staff: The technicians and service advisors are described as knowledgeable, capable of explaining issues and repairs in detail, ensuring customers understand the work being done.
  • Smooth and Stress-Free Experience: The overall service process is reported as smooth and stress-free, making potentially inconvenient car repairs a positive experience.
  • Clear Communication: Keeping customers informed throughout the repair process is a priority, building trust and transparency.
  • High-Quality Work: While not explicitly detailed in terms of specific repairs in these reviews, the high recommendations and repeat business indicate satisfaction with the quality of the automotive service provided.

Currently, the provided information does not include any specific promotional details for Christian Brothers Automotive Irmo. Auto repair shops may offer various promotions such as discounts on specific services (e.g., oil changes, brake service), seasonal specials, or coupons available online or through local mailers. To learn about any current promotions or special offers at Christian Brothers Automotive Irmo, local residents are encouraged to contact them directly at (803) 721-2961 or visit their location. Given their focus on customer satisfaction, they may also have loyalty programs or offer discounts to certain groups.

In conclusion, Christian Brothers Automotive Irmo in Columbia, SC, appears to be a highly reputable auto repair station that excels in providing exceptional customer service alongside professional and timely automotive repairs. The positive reviews consistently emphasize the friendly, knowledgeable, and courteous staff who prioritize clear communication and a stress-free experience for their customers. While specific details about their full range of services and current promotions would require direct contact, the strong positive feedback suggests that local residents seeking reliable and customer-focused auto service in the Irmo area should consider Christian Brothers Automotive. The emphasis on treating customers with respect and providing high-quality work makes them a potentially valuable resource for all your vehicle maintenance and repair needs.

Christian Brothers Automotive Irmo Photos

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Christian Brothers Automotive Irmo Location

Christian Brothers Automotive Irmo Customer Reviews

I recently had my car serviced at Christian Brothers Automotive and I was blown away by the exceptional customer service I received. From the moment I walked in, I was greeted with a warm and friendly smile and the staff went above and beyond to ensure that all of my needs were met. They were knowledgeable, efficient, and took the time to explain everything to me in detail. I highly recommend Christian Brothers Automotive for their outstanding customer service and quality of work. Thanks again, Tyler! :)

May 17, 2025 · April (Jasmine)

Christian Brothers Automotive in Irmo is outstanding. They are extremely professional, courteous, and timely with their work. From start to finish, the experience was smooth and stress-free. They kept me informed throughout the process and treated me with genuine respect. I highly recommend them to anyone looking for reliable, high-quality auto service. 10/10—will definitely return!

May 02, 2025 · Joshua Union

This is the best car repair shop we have ever used! They are honest, dependable, and super easy to work with. They don’t charge you for anything you don’t need. Their shuttle service comes in so handy when you drop off your vehicle for service. Thank you!

May 10, 2025 · Lisa D

I have been using CB in Irmo for quite some time now, almost two years, but I don't think I will go back. The diagnostic fees are overpriced and I almost felt like they tried to take advantage of me. I had just had my filters replaced (engine and cabin) by them in February 2025 and have only driven 2,000 miles since then and they tried to say that I needed to get new air filters when they were completing a diagnostic. I understand the game of sales but that was a terrible call. Also, if I have been bringing my car there for so long, do the employees not review the past service history?

May 08, 2025 · Hannah Lee

I'd say 3.5 favoring the 4 stars. They have a very well integrated internet and text service. I wasn't able to go in and pay. But they just texted me the invoice to pay. Scheduling can also be done online. My big complaint is that I told them my car squeaks at start up, you know, the belt. They told me it doesn't, but offered me a new belt??? The issue got worse and they found the problem the second time around and fixed it. Another problem I had was the warning light for low tire pressure was on. I didn't mention it because the car literally says it on the dashboard. The issue wasn't addressed and the warning sign was still there. I fixed it but when I received a receipt that itemized car inspection. It's kind of sketchy they didn't notice what the car was literally telling them haha. Overall, for oil change and problems that you can draw a picture for them, they're a great service. The online and text integration is phenomenal.

Apr 18, 2025 · Robert Lemmon (Press3kay)