Charlebois Truck Parts

In the heart of Milton, Vermont, serving the greater Burlington area and beyond, **Charlebois Truck Parts** stands as a critical component of the local commercial vehicle industry. Located at 944 US-7, Milton, VT 05468, USA, this establishment operates under the broader umbrella of R.R. Charlebois, Inc., a well-recognized name within the **Auto Repair Stations** category. While the name "Truck Parts" might suggest a singular focus, Charlebois Truck Parts functions as a comprehensive provider of goods and services for heavy-duty trucks, trailers, and other commercial vehicles, encompassing sales, service, and an extensive parts inventory.

The environment at Charlebois Truck Parts, and by extension, R.R. Charlebois, Inc., is indicative of a large-scale commercial vehicle dealership and service center. It features dedicated areas for new and used truck sales, extensive service bays equipped for heavy-duty repairs, and specialized sections for parts. They boast a separate building specifically for aftermarket parts, signifying a structured and organized approach to inventory management. The overall atmosphere is professional and geared towards the demands of commercial transportation, with facilities likely designed to accommodate large vehicles, including ample parking for trucks and trailers. While not explicitly detailed, the environment would be functional and efficient, reflecting the industrial nature of heavy truck sales and service.

Charlebois Truck Parts offers a wide array of services and goods for sale, positioning itself as a one-stop shop for truck owners, fleet managers, and operators. Their core offering is a vast inventory of **OEM (Original Equipment Manufacturer) and aftermarket truck parts**. This includes everything from engine components (e.g., Detroit Diesel, Caterpillar), transmission and axle parts, to brake systems, suspension components, lighting, and general truck accessories. Their extensive inventory aims to ensure that customers can find the specific parts they need, minimizing downtime for their vehicles.

Beyond parts sales, Charlebois Truck Parts, as part of R.R. Charlebois, Inc., provides a comprehensive suite of repair and maintenance services. These services cater to heavy-duty trucks, Freightliner and Western Star vehicles (as an authorized dealer), and Sprinter Vans. Key services include: 24-hour roadside repair, alignments, CAT maintenance and overhaul, drive shaft service, flywheel machining, frame alignment, glass repair, hydraulics, locksmith services, motorhome repair, oil/lube services, on-call services (Saturday and Sunday by appointment), paint/body shop work, refrigeration unit repair, RV body repair, salvage parts provision, step-van service, tire repair and service, trailer repair and sales, and specialized machine shop capabilities. The machine shop is a significant feature, particularly for custom work like bending U-bolts, which indicates a high level of in-house fabrication and repair capacity.

Charlebois Truck Parts distinguishes itself through several key features. Firstly, its status as an **authorized Freightliner and Western Star sales and service dealer** is a major advantage. This means they not only sell new and pre-owned vehicles from these prominent brands but also have access to genuine OEM parts and specialized diagnostic tools and training directly from the manufacturers. This factory authorization ensures a high standard of service and access to the latest technical information and recall fixes, as highlighted by a customer review where they performed an unknown recall fix on a fire truck.

Secondly, the **breadth of their services** is a strong feature. From routine maintenance to complex engine overhauls, custom fabrication in their machine shop (including U-bolt bending), and 24-hour roadside assistance, they aim to cover nearly every aspect of commercial vehicle care. This comprehensive approach minimizes the need for customers to seek multiple providers for different needs, offering convenience and efficiency.

Thirdly, their commitment to having a **large selection of parts in stock** is crucial for the commercial vehicle industry, where downtime can be extremely costly. Their promise to find parts even if not immediately in stock further underscores their dedication to meeting customer needs. This extensive inventory, coupled with their machine shop capabilities for custom parts, positions them as a robust solution provider.

However, it is also important to acknowledge all customer feedback objectively. One review mentions a "super rude" attitude from the individual in charge of bending U-bolts, leading to a customer seeking alternative service. This indicates that while the range of services and technical capabilities are strong, customer interaction can sometimes be a point of concern. This isolated incident, contrasted with the positive feedback regarding unrequested recall fixes, points to a varied customer experience. It highlights the importance of consistent positive interactions across all service areas for maintaining a strong reputation.

Regarding promotional information, Charlebois Truck Parts, as part of R.R. Charlebois, Inc., leverages its authorized dealership status with Freightliner and Western Star. This affiliation is prominently featured on their website and in various listings, showcasing their expertise and official backing from major truck manufacturers. They promote their extensive inventory of new and pre-owned heavy-duty trucks, Sprinter Vans, dump bodies, and shop trailers. Financing options are also available for vehicle purchases, making their offerings more accessible to a wider range of customers. Their website serves as a primary promotional tool, detailing their vast range of parts and services, including options for requesting parts online.

They also promote their specialized services, such as 24-hour roadside repair and machine shop capabilities, which are significant draws for commercial operators. The emphasis on "knowledgeable parts staff" and "qualified parts staff" in their self-description on their website serves as a promotional assurance of expert assistance for finding the right parts. The longevity of R.R. Charlebois, Inc. in the region, established since 1977, also acts as an implicit promotional message, conveying experience and reliability to the local user base.

For direct contact, Charlebois Truck Parts can be reached at their primary phone number (802) 891-4300, and their mobile number is +1 802-891-4300. It's worth noting that R.R. Charlebois, Inc. also uses (802) 655-5040 for general sales, parts, and service inquiries, which indicates a unified approach across their divisions. Their operating hours are typically Monday through Friday from 7:00 AM to 5:00 PM, with Saturday service available by appointment, catering to the demanding schedules of commercial vehicle operations.

In conclusion, Charlebois Truck Parts, as a key division of R.R. Charlebois, Inc., offers a robust and extensive array of services and products within the Auto Repair Stations category in Milton, VT. Their strengths lie in their official dealership status for major truck brands, their comprehensive parts inventory (both OEM and aftermarket), and their wide range of specialized repair and maintenance services, including a dedicated machine shop. While occasional customer service issues may arise, their overall commitment to providing a complete solution for heavy-duty vehicle needs, backed by factory authorization and a broad service offering, makes them a significant and vital resource for the commercial trucking community in Vermont.