Certified Transmission Repair of Roswell

Certified Transmission Repair of Roswell, located at 42 Oak St SUITE E, Roswell, GA 30076, USA, operates as an auto repair station with a specialization in transmission services. They can be reached at (404) 948-5543 or +1 404-948-5543. While their name highlights their expertise in transmissions, customer reviews also provide insights into their broader car care services and overall customer experience.

Information regarding the specific environment of Certified Transmission Repair of Roswell is limited. However, the mention of "professional technicians" in one review suggests a service-oriented workspace where skilled individuals handle vehicle repairs. The fact that the same customer had their transmission rebuilt indicates a facility equipped for significant mechanical work. Another customer's multiple visits, including to a Marietta location, implies that Certified Transmission Repair may have more than one service center, suggesting a potentially established operation.

Based on the available customer reviews, the services offered by Certified Transmission Repair of Roswell include:

• Transmission Rebuild: One customer had the transmission of their 2002 Ford Explorer rebuilt, indicating this is a core service offered. The quoted price and timeframe provide some insight into the scale and duration of such a service.
• Transmission Repair: The detailed account of a customer experiencing recurring issues after an initial repair suggests that they undertake various levels of transmission repair work, including troubleshooting and addressing specific codes like P0775 (Pressure Control Solenoid B).
• Wire Harness Troubleshooting and Replacement: During the follow-up service for the recurring transmission issue, the shop reportedly troubleshooted and replaced a wire harness, indicating their capability in addressing electrical components related to the transmission.
• General Car Care (Implied): While the name emphasizes transmission repair, positive feedback regarding practical options for an older car suggests they offer general advice and potentially other car care services beyond just transmissions.

The features of Certified Transmission Repair of Roswell, as perceived through customer experiences, present a mixed but ultimately positive outlook:

• Professional Technicians: One customer specifically noted the professionalism of the technicians.
• Knowledgeable and Practical Advice: The shop is described as "very friendly and knowledgeable in discussing practical options" for older vehicles.
• Commitment to Resolving Issues: Despite initial setbacks for one customer, the shop, particularly John and Mario (potentially owners or managers), demonstrated a willingness to "bend over backwards" to address and resolve post-installation issues. This suggests a commitment to customer satisfaction even when challenges arise.

However, the detailed account of one customer experiencing recurring transmission problems also highlights potential areas for improvement:

• Diagnostic Accuracy: The initial diagnosis for the Ford F150, while seemingly leading to a rebuild, resulted in a persistent underlying issue (P0775 code). This suggests that complex or intermittent problems might require more extensive or precise diagnostic procedures.
• Repair Effectiveness: Despite multiple attempts at repair, including a re-do of the transmission and a wire harness replacement, one customer's vehicle continued to exhibit the same symptoms, ultimately leading to the suggestion of a new transmission at another shop.
• Rental Car Reimbursement: The shop does not appear to offer reimbursement for rental cars, which can become a significant expense for customers undergoing lengthy diagnostic and repair processes.
• Communication Regarding Complex Issues: While one customer praised Gary at a different shop (potentially affiliated but at a different location) for communication, the detailed account of the Roswell location shows some ambiguity regarding the timeline and process for more complex solutions like computer replacement.

Currently, there is no specific promotional information available for Certified Transmission Repair of Roswell based on the provided data. Local users would need to contact them directly to inquire about any ongoing promotions or special offers on transmission repair or other car care services. Given their specialization, they might offer specific deals on transmission rebuilds or maintenance packages.

In conclusion, Certified Transmission Repair of Roswell appears to be a specialized auto repair station with expertise in transmission services, including rebuilds. While one customer experienced prolonged issues requiring multiple visits, the shop demonstrated a commitment to resolving problems and ensuring customer satisfaction in the end. The positive feedback regarding their knowledgeable staff and willingness to address concerns suggests a customer-focused approach. Local users in need of transmission work or general car care should consider contacting Certified Transmission Repair of Roswell to discuss their specific needs and inquire about their services and any potential warranties or guarantees.

For residents of Roswell, GA, particularly those near Oak Street, Certified Transmission Repair offers a local option with a focus on transmission expertise. The direct contact number, (404) 948-5543, allows for easy inquiries. While considering their services, it may be beneficial for potential customers to discuss their specific vehicle issues in detail and inquire about their diagnostic process and warranty policies, taking into account the mixed experiences reflected in the available reviews.