Central Auto Liquidators

For local users in Franklin, New Jersey, and surrounding areas seeking budget-friendly options for auto parts, Central Auto Liquidators, located at 245 Davis Rd, Franklin, NJ 07416, operates within the Auto Repair Stations category, specializing in the sale of used auto parts. They can be contacted at (973) 827-3696 or +1 973-827-3696.

Based on the available customer reviews, the environment of Central Auto Liquidators is described by one customer as a "junkyard," which they also referred to as a "hidden gem." This suggests that the establishment may have a more informal setting compared to a traditional auto parts store, likely with a wide selection of used parts sourced from various vehicles. The description implies a self-service or assisted search environment where customers can potentially find unique or hard-to-find parts at discounted prices.

The primary service offered by Central Auto Liquidators is the sale of used auto parts. One customer highlighted their ability to find a rim and replacement tires at a significantly lower cost than expected, emphasizing the potential for substantial savings. This suggests that a key feature of Central Auto Liquidators is its affordability, particularly for individuals with budget constraints or those looking for cost-effective solutions for their vehicle repair needs. The customer's description of finding "five treasures" indicates the possibility of discovering multiple useful parts during a single visit.

Another notable feature, based on a positive review, is the perceived trustworthiness of the business, particularly for female customers who might be concerned about being taken advantage of in the auto repair industry. The reviewer specifically recommended Central Auto Liquidators to her "girl friends," suggesting an environment where customers feel they receive fair treatment and honest dealings.

However, it is crucial to present a balanced view based on all available feedback. One customer reported a "horrible experience" involving the purchase of a suspension compressor for a Mercedes. According to this review, the purchased part did not function correctly after installation. The customer described encountering a dismissive attitude from the counter staff when attempting to address the issue. Upon returning the part, the customer alleged continued negative behavior and a perceived lack of professionalism during the refund process. This reviewer also raised a serious concern of potential racial bias during their interaction.

The negative review further detailed that the customer was initially informed that the part was a return, implying a prior issue. The reviewer expressed frustration with the perceived sale of a known defective part and the subsequent negative customer service experience. This account highlights potential issues with product quality control and customer service at Central Auto Liquidators.

Given the contrasting customer experiences, it is challenging to definitively characterize the services and features of Central Auto Liquidators. While one customer emphasizes the potential for significant cost savings and a trustworthy environment, another reports a severely negative experience involving a defective part, poor customer service, and allegations of racial bias. This disparity suggests that customer experiences may vary significantly.

There is no promotional information available in the provided text. Local users interested in potential discounts, special offers, or the current inventory at Central Auto Liquidators are advised to contact them directly via phone at the numbers provided or visit their location at 245 Davis Rd in Franklin, NJ.

In conclusion, Central Auto Liquidators offers local users in Franklin, NJ, a source for used auto parts, potentially providing significant cost savings. The establishment may operate more like a traditional junkyard, offering a wide variety of parts. While one customer praised their experience and the potential for finding valuable parts at low prices, another customer reported a very negative encounter involving a defective product, poor customer service, and allegations of racial bias. Potential customers should carefully consider these contrasting experiences when deciding whether to utilize the services of Central Auto Liquidators and may want to inquire about return policies and part quality assurances before making a purchase.

The lack of information regarding specific services beyond selling used parts (such as installation or warranties) makes it difficult to provide a comprehensive overview. The focus of the available feedback is primarily on the product quality and the customer service experience, which appears to be inconsistent based on the provided reviews. Local users are encouraged to conduct their own due diligence and potentially seek recommendations from other local mechanics or car enthusiasts before engaging with Central Auto Liquidators.

It is important for potential customers to be aware of the reported negative experience and to consider the implications before making a purchase, especially when dealing with used auto parts where quality and functionality can be variable. Direct communication with Central Auto Liquidators regarding their policies and the condition of specific parts is highly recommended.