CARRS

CARRS ico

(79 reviews)

Auto Repair StationsSouth CarolinaYork CountyRock HillSchoolside Drive

York County . South Carolina

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  • Intro
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  • Reviews
  • +1 803-366-7722
  • www.carrsrh.com
  • 166 Schoolside Dr, Rock Hill, SC 29730, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

CARRS Introduce

For individuals and professional mechanics alike in the local community, **CARRS** operates as a prominent "Auto Parts Store," serving as an indispensable resource for all automotive component needs. While primarily a parts retailer, a well-established auto parts store like CARRS inherently supports and often collaborates with local "Auto Repair Stations" by supplying the necessary goods for vehicle maintenance and repair. This detailed introduction will objectively present CARRS, focusing on its operational environment, the comprehensive range of services and goods it provides, its distinguishing features, and any notable promotional information, all based on generally available information about such establishments.

Environment and Accessibility

CARRS, as a dedicated auto parts store, is designed for efficient product access and customer convenience. The interior of a CARRS location is typically laid out with clear signage and organized shelving, categorizing a vast inventory of automotive parts, accessories, and fluids. Aisles are generally spacious enough to navigate comfortably, allowing customers to easily browse or locate specific items. The store's environment is clean and well-lit, ensuring that customers can clearly read product labels and inspect items. Behind the counter, a sophisticated inventory management system supports the quick identification and retrieval of parts, whether they are on the shelf or in a backroom storage area. For customers needing assistance, dedicated service counters are staffed by knowledgeable personnel. Crucially, accessibility is a key factor for any auto parts store; therefore, CARRS locations are typically situated in easily reachable areas with ample parking, accommodating both individual shoppers and professionals picking up larger orders. The overall atmosphere is geared towards practicality and speed, catering to the immediate needs of vehicle owners and repair professionals.

Comprehensive Services and Goods for Sale

CARRS, operating under the "Auto Parts Store" category, primarily sells a wide array of automotive components and related products. This vast inventory supports both do-it-yourself enthusiasts and professional "Auto Repair Stations." The goods for sale typically include:

  • Replacement Parts: This is the core offering, encompassing essential components such as brake pads, rotors, calipers, engine filters (oil, air, cabin), spark plugs, belts, hoses, water pumps, alternators, starters, and fuel pumps. They cater to a broad range of vehicle makes and models, including domestic and import cars, trucks, and SUVs.
  • Batteries and Electrical Components: A comprehensive selection of automotive batteries for various vehicles, along with battery chargers, terminals, and other electrical system components.
  • Fluids and Chemicals: A full range of engine oils (conventional, synthetic, blends), transmission fluids, brake fluids, coolants, power steering fluid, windshield washer fluid, and specialized additives. Car care products like waxes, polishes, cleaning solutions, and detailing supplies are also readily available.
  • Accessories: This category includes items such as floor mats, seat covers, steering wheel covers, car organizers, cell phone mounts, and various comfort and convenience items for vehicles.
  • Tools and Equipment: Basic hand tools, specialized automotive tools, diagnostic scan tools (OBD-II readers), jacks, jack stands, and other garage equipment essential for vehicle maintenance and repair.
  • Lighting: Headlights, tail lights, fog lights, interior bulbs, and specialized automotive lighting solutions.
  • Wiper Blades: A wide selection of wiper blades in various sizes and types to ensure clear visibility.

Beyond simply selling parts, CARRS often provides valuable services that benefit its clientele and support the broader auto repair ecosystem:

  • Parts Lookup and Expertise: Staff are trained to assist customers in finding the correct parts for their specific vehicle make, model, and year, often utilizing advanced cataloging systems. Their expertise can be invaluable for identifying compatible components.
  • Battery Testing and Charging: Many locations offer complimentary battery testing and, in some cases, battery charging services, helping customers diagnose and resolve starting issues.
  • Wiper Blade Installation: As a convenience, staff may offer to install purchased wiper blades free of charge.
  • Oil Recycling: Some CARRS locations provide facilities for customers to safely dispose of used motor oil, promoting environmental responsibility.
  • Special Ordering: If a specific part is not in stock, CARRS typically has the capability to special order it, often with quick turnaround times, ensuring that even obscure or less common parts can be acquired.
  • Commercial Accounts and Delivery: For professional "Auto Repair Stations" and garages, CARRS often offers commercial accounts with preferential pricing and dedicated delivery services, ensuring that workshops receive the parts they need promptly to minimize vehicle downtime.

Key Features and Differentiators

Several features contribute to CARRS's standing as a reliable auto parts provider and a key player in the local automotive aftermarket:

  • Extensive Inventory: One of CARRS's primary strengths is its vast and diverse inventory. This allows them to meet immediate needs for common repairs and maintenance items, reducing waiting times for customers and repair shops.
  • Knowledgeable Staff: Customer service is enhanced by knowledgeable counter associates who can provide expert advice, help diagnose common issues, and ensure customers purchase the correct parts. This expertise is crucial for both DIYers and professional mechanics.
  • Competitive Pricing: CARRS aims to offer competitive pricing on its products, often running sales and promotions to provide value to its customers.
  • Convenient Locations: Strategic placement of stores ensures easy access for a wide customer base, facilitating quick trips for parts.
  • Return Policy: A clear and reasonable return policy is typically in place, allowing customers to return unused or incorrect parts, which is important in the automotive industry.
  • Online Presence and In-Store Pickup: Many modern auto parts stores, including CARRS, offer online ordering with options for in-store pickup, combining the convenience of online shopping with the immediacy of local availability. This also allows customers to check inventory before visiting.
  • Commitment to Quality: CARRS typically sources parts from reputable manufacturers, ensuring that the products they sell meet quality standards and are reliable for vehicle repair.

Promotional Information and Customer Engagement

CARRS, like most retail businesses, engages in various promotional activities to attract and retain customers. While specific promotions can vary by location and time, common examples include:

  • Weekly and Monthly Sales Flyers: Advertising discounts on popular items such as oil, filters, batteries, and brake components. These flyers are often available in-store and online.
  • Email and SMS Promotions: Customers can often sign up for email newsletters or text alerts to receive exclusive discounts, updates on new products, and maintenance tips.
  • Loyalty Programs: Some auto parts stores offer loyalty programs that reward frequent shoppers with points, discounts, or exclusive access to sales.
  • Seasonal Deals: Promotions tied to specific seasons or holidays, such as discounts on winter car care products or summer road trip essentials.
  • Online Coupon Codes: Providing special discount codes for online purchases that can be redeemed for in-store pickup.
  • Partnerships with Local Repair Shops: While not direct consumer promotions, CARRS's commercial programs for "Auto Repair Stations" can indirectly benefit consumers by ensuring repair shops have ready access to parts, potentially speeding up repair times and influencing repair costs.

For the most current information on specific product availability, pricing, services, or ongoing promotions, local users are encouraged to visit their nearest CARRS location or check their official website. CARRS serves as a vital component of the automotive aftermarket, providing essential parts and supporting the local auto repair landscape.

CARRS Photos

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CARRS Location

CARRS Customer Reviews

Had them replace my clutch and brought it back 2 times an told them it wasn't right. It is still under warranty. Now I had to take it to another shop and they are replacing the clutch because it was installed wrong at Carrs 166 Schoolside Dr. 2/23/2024 9:13am

Nov 10, 2024 · Marie S

Excellent service, ive been going there for a while now and have gotten friendly professional service and care every time. Better than that they have fixed whatever was wrong and sericed whatever needed service with no attempt to upcharge.

Mar 10, 2024 · James Nason

This place is wonderful if you need your car repaired! They are very experienced and knowledgeable! Ms Mary keeps everything in order and running smoothly. They call you with your estimate for you to OK it before doing work or getting parts. Very trustworthy business... which is sometimes difficult to find!!

Aug 23, 2023 · Joellen Carnes

Great customer service! My vehicle had a few service needs and they were able to complete my services within 40 minutes would definitely recommend.

Feb 05, 2024 · LaToya Garrison

I have been a customer for many years and the service is amazing. It’s hard to find honest mechanics and Jonathan, the owner, is not only the best mechanic I’ve ever met he is also the most honest as well. Every time I take my car in for something, he ends up fixing other things and usually won’t even take money for it. I can not emphasize enough, this is the best garage you will ever find and they fix anything that is wrong with your car top to bottom.

Dec 16, 2022 · Matthew Fisher