Carr's Finishing Touch Auto Repair & Service

Auto Repair StationsMichiganLivingston CountyHowellOak Grove Road
Livingston County . Michigan
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 810-746-0000
- www.carrsfinishingtouch.com
- 8000 Oak Grove Rd, Howell, MI 48855, USA
Operating Hours
Carr's Finishing Touch Auto Repair & Service Introduce
Carr's Finishing Touch Auto Repair & Service, situated at 8000 Oak Grove Rd, Howell, MI 48855, USA, operates as an auto repair station serving the local community. This establishment provides a range of services aimed at maintaining and repairing various types of vehicles. For local users in Howell and the surrounding areas, this facility offers an option for their automotive needs, with a presence in the local auto service landscape.
The environment at Carr's Finishing Touch Auto Repair & Service, like any auto repair facility, is primarily functional, designed to accommodate vehicle diagnostics, maintenance, and repair work. An auto repair shop typically features a garage area with multiple bays for vehicles, equipped with lifts, diagnostic tools, and specialized equipment necessary for automotive service. While specific details about the cleanliness or customer waiting areas are not explicitly provided, the operational nature of such a business suggests a setup focused on the technical aspects of car repair. The address on Oak Grove Road implies a location that is accessible to residents within Howell, serving as a local point for vehicle servicing needs. The operational hours, generally Monday to Friday from 8:00 AM to 5:00 PM (though some sources indicate 6 PM), suggest a standard business schedule for an automotive service provider.
Carr's Finishing Touch Auto Repair & Service offers a broad spectrum of automotive services, positioning itself as a comprehensive solution for vehicle owners. Their service list, as gathered from available online information, includes AC repair, brake services, general car and truck care, and collision repair services. They also handle electrical services, electronic services, engine and transmission work, engine maintenance, heating and cooling services, and tire-related services. This wide array of offerings indicates that they aim to address common vehicle issues as well as more complex mechanical problems. Specific examples of work performed, as mentioned in customer reviews, include brake replacement and timing chain work. The breadth of services suggests an attempt to be a one-stop shop for various vehicle maintenance and repair requirements for both domestic and import vehicles.
Regarding the features of Carr's Finishing Touch Auto Repair & Service, customer experiences provide varying perspectives. Some customers have praised the staff as "extremely personable" and "up front about work and cost." These positive accounts suggest a commitment to transparency and clear communication regarding repair processes and pricing. Such features are highly valued by customers in the auto repair industry, as they contribute to trust and a positive service experience. The ability to perform a variety of repairs, from routine maintenance to more intricate engine work, is also a key feature, highlighting their versatility as an auto repair station. However, it is also important to acknowledge contrasting customer feedback. Some reviews express severe dissatisfaction, using strong negative terms such as "absolute crooks" and advising others to "stay as far away from this shop as you possibly can." Specific issues cited include brake replacements that allegedly failed shortly after service, requiring further repair by a different mechanic, and a timing chain repair that reportedly did not resolve the underlying issue, leading to stalling and a subsequent dispute over warranty adherence. These conflicting accounts underscore the importance of individual experiences when evaluating the features of any service provider. The availability of phone contact at (810) 746-0000 and +1 810-746-0000 provides a direct channel for customers to inquire about services or schedule appointments.
From a promotional standpoint, any auto repair station, including Carr's Finishing Touch Auto Repair & Service, relies heavily on its reputation and customer word-of-mouth. Positive promotional aspects, as reflected in some reviews, include the mention of "delightful" interactions with staff and transparent communication about service and costs. This can attract customers seeking a straightforward and friendly repair experience. The range of services offered, from basic car care to more advanced engine and transmission work, also serves as a promotional tool, indicating a comprehensive capability that could appeal to a broad customer base. Businesses often highlight their expertise in handling various vehicle makes and models. However, it is also essential to consider the impact of negative feedback, which can significantly influence public perception and promotional efforts. Reviews that detail dissatisfaction with repair quality or warranty issues can deter potential customers. In the auto repair industry, trust and reliability are paramount, and consistent positive experiences are key to sustained promotion and business growth. Therefore, while the scope of services is a promotional asset, customer experiences, both positive and negative, ultimately shape the overall promotional image of Carr's Finishing Touch Auto Repair & Service in the local Howell community.
Carr's Finishing Touch Auto Repair & Service Photos
Carr's Finishing Touch Auto Repair & Service Location
Carr's Finishing Touch Auto Repair & Service Customer Reviews
absolute crooks... if I could give less than 0 stars I most certainly would. if you check out the Yelp reviews they are not good either. Had brakes replaced, only to be told a month later they needed to be replaced again by a different mechanic. Called Mike, he said you must have "panic braked" and destroyed the brakes. had a Lincoln Navigator he did the timing chain on prior to the brake issue above, clearly didn't do it right as the car would always stall out. When I took it in to a different mechanic, they forced it back here due to the Warranty. did not honor the warranty. Stay as far away from this shop as you possibly can!
Nov 15, 2024 · Sam Coleman
Always a delight to work with. Extremely personable staff. Up front about work and cost.
Apr 27, 2025 · Catherine Kay
I have been going to Carr's for years. Mike and crew are trustworthy and incredibly knowledgeable! Communication is top notch. I will continue to bring my business to Carr's Finishing Touch Auto Repair & Service.
Nov 27, 2023 · George Beno
Carrs finishing touch, is the best place to have any automotive work done. They are honest, and the attention to detail is impressive. Have been taking my vehicles there for the last 13 years
Nov 29, 2023 · Lee Robinson
Had an ongoing issue that two other shops could not figure out. Took it to Carr's and they found and fixed the issue. Excellent communication through the process and outstanding customer service. Honest and trustworthy. My new go-to for any car needs.
May 05, 2023 · Cheryl E
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