Carl Black Collision Center

Welcome to Carl Black Collision Center, a dedicated auto repair station located at 11225 Alpharetta Hwy, Roswell, GA 30076, USA. Operating within the Auto Repair Stations platform category, Carl Black Collision Center primarily focuses on providing collision repair services to the local community. While the name emphasizes collision repair, the inclusion of a review mentioning transmission service at "Carl Black Buick GMC" (suggesting an affiliated entity or a broader service offering under the Carl Black umbrella) indicates a potential for a wider range of automotive services. You can reach them at (888) 491-7859 or via their mobile number +1 888-491-7859.

As a collision center, Carl Black Collision Center is equipped to handle a variety of repairs resulting from vehicle accidents. This typically includes bodywork to restore the structural integrity and aesthetic appearance of damaged vehicles. Services offered at a collision center often encompass frame straightening, dent removal, panel replacement, painting, and refinishing. Their expertise lies in returning vehicles to their pre-accident condition, ensuring both safety and visual appeal are restored according to manufacturer standards.

The environment of Carl Black Collision Center is likely that of a professional auto body repair facility. This would include a well-equipped workshop with specialized tools and equipment for collision repair, such as paint booths, welding machines, frame alignment racks, and various hand and power tools. There would also be a customer service area where vehicle damage is assessed, repair estimates are provided, and customers can discuss the repair process with knowledgeable staff. The overall environment is expected to be focused on efficient and high-quality repair work.

The services explicitly mentioned in the reviews provide insight into the customer experience. One review, while seemingly related to a vehicle purchase rather than collision repair, praises the ease of the process and the helpfulness of Josh Truelove and Nolan Knox. This suggests a customer-focused approach and a team that is pleasant to work with, which could extend to their collision repair services as well in terms of communication and customer interaction.

Another review details a positive experience with a transmission service on a 2017 Colorado at what is mentioned as "Carl Black Buick GMC." Elyse, the contact person, is commended for her timely updates and clear explanations. This highlights a commitment to keeping customers informed throughout the service process, which is crucial for building trust and ensuring customer satisfaction, especially with potentially lengthy collision repairs.

A significant feature mentioned in the transmission service review is the "complementary Lift drop off/pick up service." This is a valuable amenity that greatly enhances customer convenience by eliminating the need to wait at the shop or arrange alternative transportation while their vehicle is being serviced. The reviewer specifically appreciated being able to work from home instead of waiting, underscoring the benefit of this service.

Considering that Carl Black Collision Center is part of a larger automotive group (implied by the "Carl Black Buick GMC" reference), it's possible that they adhere to high standards of service and quality that are consistent across their entities. This affiliation could also mean access to genuine OEM parts, which is particularly important for collision repairs to ensure proper fit and finish, as well as maintaining the vehicle's safety features.

Promotional information is not directly available in the provided reviews. However, collision centers sometimes offer promotions such as discounts on deductibles, special rates for specific types of repairs (e.g., dent removal or painting), or partnerships with insurance companies that might streamline the repair process for policyholders. Given the lack of specific promotional details, local users are advised to contact Carl Black Collision Center directly to inquire about any current offers or their relationships with various insurance providers.

In conclusion, Carl Black Collision Center in Roswell, Georgia, appears to be a professional auto repair station specializing in collision repair, potentially with affiliations that allow for a broader range of automotive services, as suggested by the transmission service review. The positive feedback regarding customer service, clear communication, and the valuable complementary lift service indicate a customer-centric approach. While one review pertains to a vehicle purchase, it still reflects positively on the staff's helpfulness. The convenience of services like vehicle pick-up and drop-off can be a significant advantage for customers undergoing collision repairs. For local users in need of collision repair or other automotive services in the Roswell area, Carl Black Collision Center seems to be a reputable option worth considering, especially given the emphasis on customer communication and convenience.