Car Pro Auto Body
Auto Repair StationsOhioFranklin CountyColumbusSouth ColumbusRefugee Road
Franklin County . Ohio
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- +1 614-634-3542
- www.carproautobody.com
- 3370 Refugee Rd, Columbus, OH 43232, USA
Operating Hours
Car Pro Auto Body Introduce
Car Pro Auto Body operates as a multifaceted "Auto Repair Station," excelling particularly in collision repair and auto body services, while also often providing a comprehensive suite of general automotive maintenance and repair. While the name "Auto Body" specifically highlights their expertise in restoring vehicles after accidents, many Car Pro Auto Body locations extend their offerings to cover a broad spectrum of car care needs, making them a versatile choice for local users. It's important to note that "Car Pro Auto Body" may refer to independently operated businesses across different locations (e.g., Fairmont, MN; Houston, TX; Columbus, OH), each maintaining its own specific set of services and local focus, but generally adhering to high standards of automotive repair.
Upon visiting a Car Pro Auto Body facility, customers can typically expect an environment that balances the practical necessities of an automotive repair shop with a strong emphasis on customer comfort and professionalism. Auto body shops, by nature, deal with vehicles that have suffered damage, so the service bays will be equipped for various levels of bodywork, painting, and structural repair. These areas are usually well-lit and organized to facilitate precise work. Modern facilities often incorporate advanced technology for diagnostics and repair, reflecting a commitment to up-to-date practices.
The customer experience at Car Pro Auto Body is often prioritized to alleviate the stress associated with vehicle damage or repair. Many locations strive for a comfortable waiting area, often equipped with amenities like free Wi-Fi, coffee, and refreshments. For more extensive repairs, services such as vehicle pick-up and drop-off, secure 24-hour key drop-off, and even loaner cars may be available to minimize disruption to the customer's daily routine. The staff, from front desk personnel to technicians, aims to be friendly, knowledgeable, and transparent, guiding customers through the repair process, providing free estimates, and assisting with insurance claims, which is a significant advantage in collision repair scenarios. They emphasize clear communication and strive for 100% customer satisfaction, often backing their work with warranties.
Car Pro Auto Body, as a robust "Auto Repair Station," provides a wide array of services. While their specialization in auto body work is prominent, their offerings frequently extend to general mechanical repairs and maintenance, making them a comprehensive solution for vehicle owners.
This is the core strength of Car Pro Auto Body. Their services are designed to restore vehicles to their pre-accident condition, focusing on both aesthetics and structural integrity:
- Framework Repair: Crucial for vehicles involved in significant collisions, ensuring the vehicle's underlying structure is returned to factory specifications.
- Body Repair & Panel Replacement: Addressing dents, dings, scratches, and damage to various body panels.
- Paint Repair & Color Matching: Expert paint services, including chip repair, scratch removal, and precise color matching to ensure a seamless finish. State-of-the-art paint booths and techniques are often employed.
- Bumper Repair & Replacement: Fixing or replacing damaged bumpers, including plastic welding for minor scuffs and cracks.
- Dent Removal: Including traditional dent repair and often Paintless Dent Repair (PDR) for minor dents that haven't damaged the paint.
- Auto Glass Replacement: Repairing or replacing windshields, side windows, and rear glass damaged in collisions or by other impacts.
- Hail Damage Repair: Specialized techniques to repair vehicles damaged by hail, often utilizing PDR.
- Vandalism Repair: Restoring vehicles damaged by acts of vandalism.
Beyond collision work, many Car Pro Auto Body locations also function as full-service mechanical repair shops, offering services commonly found at a general "Auto Repair Station":
- Brake Repair & Service: Inspections, pad and rotor replacement, and brake system maintenance.
- Heating & Cooling Repair: Diagnostics and repair of HVAC systems to ensure optimal cabin temperature.
- Engine Services: Diagnostics for check engine lights, engine repair, and sometimes even engine installation.
- Suspension & Steering Repair: Addressing issues with shocks, struts, alignments, and other components for proper handling and ride comfort.
- Tire Repair & Sales: Services like tire patching, rotation, and potentially sales of new and used tires.
- Transmission Services: Including transmission diagnostics, repair, and sometimes installation.
- Oil Changes: Routine maintenance to keep the engine lubricated and performing efficiently.
- Diagnostics Testing: Utilizing advanced equipment to identify underlying issues with a vehicle's systems.
- State Inspections: Where applicable, ensuring vehicles meet local regulatory requirements.
- Muffler Repairs: Addressing issues with the exhaust system.
Car Pro Auto Body distinguishes itself through several key features that contribute to its "Pro" reputation and provide significant value to its customers:
- Certified Technicians: Many locations employ ASE-certified technicians (Automotive Service Excellence), and some may have additional certifications (e.g., I-CAR) specific to collision repair, ensuring a high level of expertise and adherence to industry best practices.
- Advanced Technology: Investing in state-of-the-art auto repair facilities with the latest automotive technology, tools, and equipment for diagnostics, bodywork, and paint application. This includes digital auto repair shop capabilities for efficient operations.
- Quality Workmanship and Warranty: A strong commitment to high-quality workmanship, often backed by a comprehensive parts and labor warranty, and in the case of auto body work, sometimes a lifetime warranty on collision repairs. This instills confidence in the durability and reliability of their work.
- Insurance Claim Assistance: A crucial feature for auto body shops, Car Pro Auto Body often assists customers in navigating the complex insurance claims process, working directly with insurance companies and handling necessary paperwork. This simplifies a often stressful situation for the customer.
- Customer Convenience Services: Offering amenities like vehicle pick-up and drop-off, loaner cars, and a 24-hour key drop-off are significant conveniences that set them apart.
- Cost-Saving Options: Some Car Pro Auto Body locations highlight their commitment to saving customers money, potentially by offering quality used parts for necessary auto repairs when appropriate, without compromising safety or quality.
- A+ BBB Rating and High Reviews: Many reputable Car Pro Auto Body locations boast excellent ratings with organizations like the Better Business Bureau (BBB) and receive highly positive reviews on platforms like Google and Facebook, reflecting strong customer satisfaction and trust.
Car Pro Auto Body, like other competitive "Auto Repair Stations," utilizes various promotional strategies to attract and retain customers. While specific promotions can vary by location and time, common offerings typically include:
- Free Estimates: A standard practice in collision repair, offering free quotes for damage assessment is a common promotional tool that provides transparency and no-obligation information to potential clients.
- Service Discounts: Promotions on various services, such as oil changes (e.g., full synthetic at a discounted rate), brake pads and rotors, or A/C system inspections (often free).
- Engine/Transmission Replacement Savings: Significant discounts on major services like engine or transmission replacements (e.g., "$350 Off Engine or Transmission Replacement").
- Free Engine Light Checks: Offering a free engine check light service for diagnostics, helping customers understand issues without an initial cost.
- Seasonal Specials: Promotions tied to specific times of the year, such as "Let Us Keep You Cool This Summer" for AC services, or deals on shocks and struts.
- Warranty Highlighting: Emphasizing their lifetime warranty on auto body repairs or comprehensive parts and labor warranties as a key benefit and a reason to choose their service.
- Referral Programs/Customer Loyalty: While not always explicitly stated, strong customer satisfaction often leads to word-of-mouth referrals, which they implicitly promote through their quality service. Some may have loyalty programs or offer a "write a review, win a free oil change & tire rotation" incentive.
- Assistance with Deductibles/Cash Back: In some cases, and subject to legality and insurance agreements, Car Pro Auto Body locations might offer assistance with deductibles or "cash back when not at fault going through the at-fault party's insurance," as seen in some specific locations.
For the most accurate and up-to-date promotional offers, local users are encouraged to visit the specific Car Pro Auto Body location's website, check their social media pages, or contact them directly. This ensures access to promotions relevant to their specific automotive needs and geographic area.
Car Pro Auto Body Location
Car Pro Auto Body Customer Reviews
I took my Silverado to car pro to get rocker panels and new quarter panels over the back tires repaired from severe rust and also new tailgate and basically get all the dents and dings out, and I gotta tell you this shop is awesome, they went above and beyond what I expected, the truck is perfect, paint match is great, everything was done very professionally and the price was reasonable, this place takes great pride in their work and it shows!! I would highly recommend this body shop to anyone wanting quality repair at affordable price
May 08, 2025 · Ray Barr
After my car got smacked at work I was devastated and didn’t think it would be fixed. Boy was I wrong. I was recommended to car pros after my elderly neighbor had similar damage to his Lincoln and his repair looked great. I didn’t even hesitate. I dropped the car off on the 29th of April and got it back the 10th of May. I didn’t even have to lift a finger because Car Pro handled everything with the at fault drivers insurance. I will definitely be back for any body work needs again!
May 10, 2025 · Travis C
I went the inexpensive route and bought a bumper from car parts, and these guys did a fantastic job unfolding and painting the bumper to exactly what the original paint is. Their professionalism is outstanding and I'd recommend them. Only took a few days to get it done . Bumper looks amazing!!! I appreciate you guys for your hard work
Mar 25, 2025 · Jeremiah Devereaux
I cannot recommend this body shop enough—it’s absolutely incredible! From start to finish, my experience here was flawless. The staff is professional, friendly, and truly goes above and beyond to deliver the best service imaginable. A special shoutout to Victor, who is simply amazing! His expertise, attention to detail, and commitment to customer satisfaction are unmatched. He took the time to explain everything clearly, kept me updated throughout the process, and ensured that the final result exceeded all expectations. The quality of the work done on my car was phenomenal—it looks better than ever! The entire team clearly takes great pride in their work, and it shows. If you’re looking for a body shop that combines exceptional service, outstanding craftsmanship, and genuine care for its customers, this is the place to go. Thank you, Victor, and the entire team—you’ve earned a lifelong customer!
Nov 15, 2024 · gao David
A month ago I was sadly targeted and had damaged done to my car. They knocked off my mirror and door handle. I was not only embarrassed but I was now driving illegally. I called car pro and they got me in, in two days to fix my handle . During This appointment the manager noticed my mirror and unlike other body shops he fixed it !!!!!!!!! I just want everyone to come here to get work done they’re fast and honest people. ( I wasn’t paid or rewarded for this review)
Nov 29, 2024 · AllTheKids Manning
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